1. M ANAGING Y OUR W EBSITE 06/06/2014 Team: Tony Adams, Tuan Bui, Zoe Chao

2. O UTLINE I. I MPORTANCE OF W EB V ISIBILITY II. H OW DO I M AKE AND K EEP MY W EBSITE “G REAT ?” III. U SE C ASE : “W HERE’S THE D UCK P OND ?”

3. C HAPTER 1: I MPORTANCE OF W EB V ISIBILITY

4. Y OUR W EBSITE R EPRESENTS Y OU

5. W HAT M AKES A G REAT W EBSITE ? 1. L OOK-AND- F EEL (Keep It Simple and Effective) 2. C ONTENT (Fresh and Accurate) 3. F UNCTIONALITY AND U SABILITY *. S EARCHABILITY

6. W HAT M AKES A G REAT W EBSITE ? Effective Busy 1. L OOK-AND- F EEL (Keep It Simple and Effective) 2. C ONTENT (Fresh and Accurate) 3. F UNCTIONALITY AND U SABILITY *. S EARCHABILITY

7. W HAT M AKES A G REAT W EBSITE ? 1. L OOK-AND- F EEL (Keep It Simple and Effective) 2. C ONTENT (Fresh and Accurate) 3. F UNCTIONALITY AND U SABILITY *. S EARCHABILITY

8. W HAT M AKES A G REAT W EBSITE ? 1. L OOK-AND- F EEL (Keep It Simple and Effective) 2. C ONTENT (Fresh and Accurate) 3. F UNCTIONALITY AND U SABILITY *. S EARCHABILITY

9. W HAT M AKES A G REAT W EBSITE ? 1. L OOK-AND- F EEL (Keep It Simple and Effective) 2. C ONTENT (Fresh and Accurate) 3. F UNCTIONALITY AND U SABILITY *. S EARCHABILITY

10. C HAPTER 2: H OW DO I M AKE AND K EEP MY W EBSITE G REAT ?

11. Website Accessibility – WAI Standards – Section 508 Compliance Site Management – Cascade Server – SiteCheck

12. UNM informal website statistics – 6 web environments – Approximately 900 (892) sites – Managed by 602 NetID’s – 1.2 million megabytes disk storage used

13. UNM Standard WCMS “Cascade Server”

14. Website Accessibility Initiative The Web Accessibility Initiative (WAI) develops strategies, guidelines, and resources to help make the Web accessible to people with disabilities

15. UNM Web Standard Requirement All UNM Websites are required to make reasonable effort to comply with the standards for accessibility as set forth by Section 508, an amendment to the United States Workforce Rehabilitation Act of 1973. http://webmaster.unm.edu/web-policy/web-standards/accessibility.html

16. Help With Compliance WAI web accessibility & Section 508 standards As you create and publish content, Cascade Server is checking for compliance and alerts content editors to any potential errors, ensuring your site is accessible to all visitors and your content is optimized for search engines. http://www.hannonhill.com/products/benefits/index.html

17. Technical Details Content created via Cascade Server is automatically checked for 508 compliance (for persons with disabilities), and relevant W3C standards are adhered to The WCMS enforces the objective items for levels 1 and 2 compliance. This includes ALT attributes for images and summary attributes for tables. Certain initiatives are subjective, and human intervention is required

18. Not Appropriate For Compliance Web applications especially phone applications cannot be validated in the same way as say a standard desktop focused application – Mobile Applications – Where’s My Bus

19. Site Maintenance Tools Content Aging Stale content reports are visible in chart form in the website interface Broken links Both internal and external are checked during the edit and publish phases of content manipulation Validate Content Published content is validated for XHTML, XML, and CSS compliance

20. Content Aging Report represents site content that has not been updated in last 120 days Duration is configurable List interface shows each file

21. Broken Links Links are checked during the submitting of content for saving or publishing – Internal – External

22. Content Validation Does Cascade Server validate content? Published content is validated to ensure it is in compliance with XHTML XML, and CSS specifications set by the respective organization. This ensures cross-browser support for published content Notification is given any time invalid code (XML, XSL, HTML, etc.) is submitted. The user is required to correct the error before saving changes to an asset

23. Preventive Maintenance Tools SiteCheck is a tool for managing the quality of your website by providing the following: Discover all broken links, spelling errors and accessibility issues. Keep track of documents and media files on your website. Assign responsibility for different areas of your website to different persons. Send automatic error reports to the responsible editor. The service is offered under a cost recovery model based on the cost of the license. We base billing on a block model in which each block will contain 50 pages. A website with less than 50 pages would need to purchase 1 block. Larger sites will need to purchase an equivalent number of blocks to cover the size of their website. http://webmaster.unm.edu/services/sitecheck.html unmweb@unm.edu

24. How to Get Support Cascade Server users – subscribe to the CASCADE-L listserv Training for Cascade Server – contact UCAM Web Office Introduction to Cascade Server Lab session for specific issues Find answers to frequently-asked-questions (FAQs) at FastInfo Go to Help.UNM to enter a ticket for this service, or call the IT Service Desk at 277-5757 for more support

25. C HAPTER 3: U SE C ASE : “W HERE’S THE D UCK P OND ?”

26. Where’s the Duck Pond? - - - Looking into UNM Map Search UNM Tech Days 2014 Zoe Chao

27. http://search.unm.edu/

35. library240 mitchell hall67 woodward65 education59 dane smith hall58 dane smith54 mesa vista hall53 center for the arts49 humanities47

38. Reasons for Failed Searches New Buildings Misspelling No exact match in the metadata

39. Misspelling

40. Failed QueryCount reynolds hall5 sarah reynolds5 sara reynolds4 sara reynolds hall3 reynolds2 sarah2 sarah raynolds hall2 sarah renolds2 sarar 1012 sara raynods1 sara raynold hall 1021 sarah r1 sarah reynolds hall1 Succeeded QueryCount sara raynolds19 sarar10 sara raynolds hall5 raynolds2 sara2 sara raynold1 39 33

43. Try a single word, rather than a phrase. Suggestion will appear after entering 2 letters. Spelling counts.

52. IS THIS EDUCATION 101a?

53. 1/14/201311:51:13woodward hall 1490 1/14/201311:51:18woodward2 1/14/201312:04:27NTHP 1220 1/14/201312:04:34NTHP1 1/14/201312:27:44Robert Hartung Hall0 1/14/201312:27:54Robert1 1/14/201312:40:39university advisement enrichment cener0 1/14/201312:40:47university advisement enrichment center0 1/14/201312:40:57uaec1 1/14/201311:06:02Education 101a0 1/14/201311:06:12Education16 1/14/201310:27:59EECE L1850 1/14/201310:28:08EECE1 1/14/201310:37:30Bandelier Hall West 1040 1/14/201310:37:41Bandelier Hall West1 1/14/201315:08:28anthropology5 1/14/201315:08:34anthropology 1630 1/14/201315:08:40anthropology5 1/14/201312:59:19Humanities 4280 1/14/201312:59:29Humanities2

54. DateTimeQueryResults 1/7/201321:09:36Science and Math Learning Center0 1/7/201321:09:56Science Math Learning Center0 1/7/201321:10:10Math Science Learning Center0 1/7/201321:10:18Science30 1/7/201321:11:29Math3 Looking for “Science and Mathematics Learning Center”

55. OUTSIDE UNM PROPERTY

56. Toward Version 2 Truncate “building”, “office”, “suite”, and “hall” Truncate numbers More eye-catching design and icons Maybe AND / OR, instead of exact match? Solution for misspelling?

57. How to meet students’ need? Why do they use the map search? What type of information they are looking for? Embed classroom locations in our course catalog? Cut down noise? Add MSC (mail stop code)?

59. Who should be responsible? Data Metadata Update Redesign

60. Special shout-out to Randy and Christine.

61. THANK YOU! and time for a cocktail...