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MobileOffice – Mobile Communication Management Hanover, CeBIT 2005
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© Siemens CeBIT 2005 2 Your Challenges … Increase customer loyalty through managed availability Support real-time and non real-time access while mobile Leverage your existing communication infrastructure Increase ROI and decrease TCO Why Siemens? Why Siemens?
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© Siemens CeBIT 2005 3 Scenario Highlights Users manage their personal accessibility and communication workflows Unified Messaging routes all voice, email and fax messages into a single repository for simple retrieval and processing Communication Filter enables users to route incoming personal communication based on their dynamic accessibility requirements Why Siemens? Why Siemens?
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© Siemens CeBIT 2005 4 Scenario Highlights / Various Integrations Lotus Domino / Notes Microsoft Exchange / Outlook HiPath Mobile Office supports simultaneous Groupware and/or Workflow integrations Why Siemens? Why Siemens?
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© Siemens CeBIT 2005 5 Scenario: Situation Today 1 1 2 2 3 3 SMS 5 5 4 4 Trials:5 Messages:5 Media:4 Costs:too high !!! Peter (Caller) Why Siemens? Why Siemens?
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© Siemens CeBIT 2005 6 Scenario: Solution Tomorrow Andrea gets access to filtered high priority e- mail/voice messages in her myXpressions folder via mobile phone; she responds with voice In hotel room after client meeting, Andrea establishes VPN access via laptop. She accesses all messages from her groupware e-mail client and responds with e-mail. While on plane, HiPath Xpressions collects all e-mails, voice messages and faxes for Andrea. Uses air phone to hear and respond to most critical messages. Availability Management Unified Messaging E-Mail + Voice Why Siemens? Why Siemens?
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© Siemens CeBIT 2005 7 Scenario Configuration Home and Remote Office optiClient You can use a Siemens softphone over an IP connection Work anyplace, anytime, over any network. WAN Enterprise Networks Office Switch E-mail Unified Messaging Availability Manage- ment On Travel Why Siemens? Why Siemens?
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© Siemens CeBIT 2005 8 Product Highlights HiPath MobileOffice Suite supports real- time and non real- time access - anytime, anywhere HiPath Xpressions unified messaging routes all voice, email and fax messages into a single repository for simple retrieval and processing HiPath ComAssistant communication filter enables users to route incoming personal communication based on their dynamic accessibility requirements Why Siemens? Why Siemens?
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© Siemens CeBIT 2005 9 24h Your Benefits Increases Communications Productivity Wherever you are due to managed availability Provides Communication management that increases Customer/Caller Satisfaction Reduces Infrastructure & Staffing Costs User can focus on Revenue Opportunities instead of handling the communications dilemma Why Siemens? Why Siemens?
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© Siemens CeBIT 2005 10 Low Total Cost of Ownership (TCO) Modular upgradeable suites Increase productivity with outstanding management tools Investment Protection Small to large, simple to complex, circuit-switched to IP Mobile Worker Reduce costs for telecommunications, equipment, staffing and real-estate Increase communications effectiveness and efficiency wherever you are Provide communication choices that increase customer/requestor satisfaction Key Value Drivers Why Siemens? Why Siemens?
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© Siemens CeBIT 2005 11 HiPath Xpressions ROI Calculation Benetifs vs. Costs: HiPath Xpressions Solusion 12 MonatePaypack period 130.954 €Capital value Computed ValueStatistic 78.180 € Total (TBO – Total Benefit of Ownership) 15.970 € Decrease costs of ownership and maintenance for fax devices 11.615 € Decrease administratian costs through higher productivity 26.397 € Higher productivity through economical fax handling 24.198 € Higher productivity for messages handling Value (per anno) Benefit effect Why Siemens? Why Siemens?
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© Siemens CeBIT 2005 12 Managed ServicesLifecycle ServicesProfessional Services Network Management Security Management Multi-Vendor Support Asset Management Communications Out- Tasking Service/Help Desk Technology Consulting Assessments Customization Systems Integration Design Project Mgmt Remote monitoring, diagnostics, reporting Hardware/software installation, maintenance, fixes, spare parts Moves, Adds, Changes (MAC) Training Manage Educate Support Build Design Consult Our Services Portfolio Why Siemens? Why Siemens?
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© Siemens CeBIT 2005 13 Why Siemens? Siemens is the leading company in Mobile Office solutions Best in Class Unified Communications solution (No.1 in Gartner Unified Communications Quadrant) More than 1000 Unified Communication systems with about 230.000 users per year It solves the crippling problem of communication chaos for enterprise customers with several possibilities of integration (i.e. Groupware and/or Web) The applications enable workers to manage communication flow regardless of work location, dramatically improving both effectiveness and efficiency of individuals and the enterprise overall.
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© Siemens CeBIT 2005 14 HiPath ComScendo HiPath ProCenter HiPath OpenScape HiPath MobileOffice Business Applications HiPath MetaManagement and HiPath QoS HiPath SIcurity IP Infrastructure Business Applications Common Application Platform HiPath Servers & Gateways HiPath Ready - Certified Applications Other Applications Huawei HiPath - Total Business Communications Components optiClients, optiPoints and Portals
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© Siemens CeBIT 2005 15 Covering all vertical industry markets Services/Logistics Public/Health/Education US ARMY ? Media/Communications Industry/Retail Insurance/Banking
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Thank you! Your Questions please!
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