1. OPPORTUNITY Partner Roadmap and Resources Lisa Sluke Channel Development Manager - East Region Microsoft

2. Microsoft Partner Life Cycle Plan Your Business Build & Maintain Expertise Market & Sell Implement & Support Retain Your Customers Your Roadmap for Success

3. Roadmap for Success Partner Enrollment Process Microsoft Partner Program Solution Provider Agreement (SPA) Getting Started Welcome Start Up Kit Communications Access Online Resources Call to Action Develop your business plan Develop your business plan Subscribe to Insights newsletters Subscribe to Insights newsletters Plan Your Business https://mbs.microsoft.com/partnersource/resources/partneressentials/mspp

4. Roadmap for Success Microsoft Dynamics TM 101 Learning Roadmaps Sales & Marketing Technical Presales – Demo Certification Preparation Call to Action Identify Organizational and Individual Learning Plan Identify Organizational and Individual Learning Plan Enroll in Partner Service Plan Enroll in Partner Service Plan Complete SPA / Software Advisor certification requirements Complete SPA / Software Advisor certification requirements Complete MBS Competency certification requirements (optional) Complete MBS Competency certification requirements (optional) Build & Maintain Expertise http://www.msreadiness.com/microsoftdynamics

5. Roadmap for Success Partner Engagement Programs Lead Generation Pipeline Management Presales – Implementation Microsoft Solution Selling Call to Action Enroll in Sales & Marketing Professional Communities Enroll in Sales & Marketing Professional Communities Build Marketing Plan Build Marketing Plan Enroll in Step-Up Incentive Promotion www.mbsbdf.com Enroll in Step-Up Incentive Promotion www.mbsbdf.comwww.mbsbdf.com Market & Sell https://mbs.microsoft.com/partnersource/communities/marketing https://mbs.microsoft.com/partnersource/communities/cae

6. Roadmap for Success Post Sales Implementation Project Management Professional Services Field Engagement Drive revenue and profitability Call to Action Leverage Consultant Toolkits Leverage Consultant Toolkits Implement, customize and install new customer sales Implement, customize and install new customer sales Implement & Support https://mbs.microsoft.com/partnersource/communities/consulting https://mbs.microsoft.com/partnersource/resources/services/serviceplans

7. Roadmap for Success Existing Customer Sales & Marketing Cross-SellUp-Sell Software Assurance & Service Contracts Product Launch Awareness - upgrades Drive Microsoft Stack & App Message Call to Action Earn MBS Competency Earn MBS Competency Earn Microsoft Certified/Gold Partner Status Earn Microsoft Certified/Gold Partner Status Attend Convergence Conference Attend Convergence Conference Retain Your Customers https://mbs.microsoft.com/partnersource/communities/marketing/rethinkrevenue

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9. Convergence Partner Briefing March 23, 2006: Dallas TX @ Hyatt 7:00 – 9:00pm: Welcome Reception ***ISV Chat (New) March 24, 2006: Dallas, TX @ Convention Center 8:30 – 10:30am: Opening Keynote: Tami Reller & Satya Nadella 11:00 – 12:15pm: Super Sessions 12:15 – 1:30pm: Lunch & Structured Networking 1:30 – 2:30pm: Concurrent Sessions 3:00 – 4:00pm: Concurrent Sessions 4:30 – 6:30pm: Closing Keynote: Jeff Young & Doug Burgum Register: http://mbs.microsoft.com/public/convergence/

10. Profile Your Solutions Once and Communicate Them Everywhere - Solution profiler https://partner.microsoft.com/global/solutionprofiler https://partner.microsoft.com/global/solutionprofiler Build New Partnerships – Channel Builder https://partner.microsoft.com/global/salesmarketing/build/channelbuilder/ https://partner.microsoft.com/global/salesmarketing/build/channelbuilder/ Access to most current tools, platform and server technologies - MSDN Subscriptions http://www.msdn.microsoft.com/ then log in with your subscriber passwordhttp://www.msdn.microsoft.com/ ISV tips for maximizing your opportunities right away: Make sure you’re in the ISV competency and that your solution has been tested Get your solutions profiled to ensure the Microsoft field, partners, and prospects have visibility by industry of the solutions you can provide To achieve the recognition and management level you deserve be sure to work with the MSPP program and register your referral revenue in VOICE For more information on becoming an ISV see: https://partner.microsoft.com/global/competency/isvsolutions/ https://partner.microsoft.com/global/competency/isvsolutions/ The visibility, partnership and technical information you need:

11. Roadmap for Success – recap Plan your Business Build & Maintain Expertise http://www.msreadiness.com/microsoftdynamics Market & Sell https://mbs.microsoft.com/partnersource/communities/marketinghttps://mbs.microsoft.com/partnersource/communities/cae Implement & Support https://mbs.microsoft.com/partnersource/communities/consulting https://mbs.microsoft.com/partnersource/resources/services/servicep lans Retain Your Customers https://mbs.microsoft.com/partnersource/communities/marketing/reth inkrevenue

12. Partner Assistance Regional Service Center Assistance on Microsoft Partner Program 1-800-765-7768 mspp-na@microsoft.com *** Partner Resource Desk Assistance on all other questions 1-800-426-9400, option 1, extension 81792 mbsprtnr@microsoft.com Channel Development Manager – East Region Lisa Sluke 1 701 281 3304 lsluke@microsoft.com https://mbs.micrsoft.com/partnersource/resources/partneressentials/mspp

13. © 2005 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

14. OPPORTUNITY Steps to Partnership

15.  Call or email MBSJoin@microsoft.com  Review Business Plan with Microsoft  Enroll in Microsoft Partner Program  Sign Agreements: SPA, SA  Enroll in Partner Service Plan  Complete training and certifications  Earn MBS Competency - optional Get started today: Call 1-800-248-8045 or email to Call 1-800-248-8045 or email to mbsjoin@microsoft.commbsjoin@microsoft.com

16. A worldwide partner program built to support your business success A worldwide partner program built to support your business success FOCUS Competencies IMPACT Performance Recognition VALUE Tailored Benefits Partnering With Microsoft

17. FOCUS Competencies Advanced Infrastructure Solutions Business Intelligence Solutions Information Worker Solutions Integrated E-Business Solutions ISV/Software Solutions Learning Solutions Licensing Solutions Microsoft Dynamics Networking Infrastructure Solutions Security Solutions COMPETENCIES (focus) Partnering With Microsoft

18. IMPACT Performance Recognition Partnering With Microsoft RegisteredMember Gold Certified Partner Everything you need to stand out in the market Certified Partner Everything you need to have an advantage in the marketplace Registered Member Everything you need to succeed with Microsoft PROGRAM LEVELS

19. Partnering With Microsoft CategoryDefinition Software Certification Products that have passed Veritest or WHQL requirements Business Wins References to end customer projects Premier MCP Certification Certifications in addition to competency requirements Competency Level of expertise in a given area Customer Satisfaction Measure of end customer satisfaction with products and services Microsoft Learning Products Sales for Official Microsoft Learning Products Distributed Licenses Generated by credited sales of Microsoft software licenses as reported to Microsoft Other Non-Microsoft training and various assessments PARTNER POINTS RegisteredMember 120 Pts 50 Pts

20. VALUE Tailored Benefits Partnering With Microsoft PARTNER BENEFITS Based on MSPP level and competency RegisteredMember Action Pack for fee Limited online training Build Profile in Partner Tool Certified brand Limited internal-use software Microsoft Resource Directory listing 5-pack support incidents Gold Certified brand Additional internal-use software Priority Microsoft Resource Directory listing Technical Services Coordinator Account management (varies by region)

21. Microsoft Axapta 3 individuals, 8 exams (5 mandatory, 3 of choice) Microsoft Great Plains 2 individuals, 5 exams (3 mandatory, 2 of choice) Microsoft Navision 2 individuals, 5 exams (3 mandatory, 2 of choice) Microsoft Solomon 2 individuals, 5 exams (3 mandatory, 2 of choice) Microsoft CRM 2 individuals, 5 exams (3 mandatory, 2 of choice from list) For exam details please go to: www.mbspartnerupdate.comwww.mbspartnerupdate.com Microsoft Dynamics COMPETENCY REQUIREMENTS Complete a Business Profile within MSPP Submit three customer references Complete exam requirements for at least one MBS solution

22. SPA Contract Microsoft Dynamics Reseller Program RESELLER TERMS AND CONDITIONS Microsoft Dynamics Solution Provider Agreement (SPA) Authorize to Order A minimum of 2 – 3 individuals must pass 3 – 5 exams in areas of technology and product functionality Discounts on software and services Upon meeting “Authorize to Order” requirements Resellers purchase Software and Customer Maintenance Plans from Microsoft at a discount. Software discounts range from 30% to 50%. Registered Member Enroll in Microsoft Partner Program as a Registered Member Execute SPA agreements

23. CSA Agreement TERMS AND CONDITIONS Complete CSA Agreement https://mbs.microsoft.com/downloads/public/csa_overview.htmEligibility 2 consultants trained and able to pass CRM certification exams: Be involved in the software selection and implementation of Microsoft CRM for customers Registered Member Execute CSA Agreement Enroll in Microsoft Partner Program as a Registered Member Microsoft Customer Relationship Management Certified Software Advisor (CSA) Program

24. 30% OR GREATER PARTNER OPPORTUNITY Microsoft CRM Certified Software Advisor Tier 1 = 20% for all programs, except for Enterprise Agreements which equals 15% Tier 2 = 30% for all programs, except for Enterprise Agreements which equals 22.5% SA renewals are 5% across all programs. License transaction opportunity n%n%n%n% Tier 1 - 20% 30% 30% Tier 2 - or CRM CSA fee Up To +30% Opportunity =+

25. Package of services to assist new partners in building skills: Discounted training courses and exam vouchers Technical support Implementation tools ON-RAMP PLAN – US$5,000 Service Offerings

26. Steps to Partnership – Summary  Call or email MBSJoin@microsoft.com  Review business plan with Microsoft  Enroll in Microsoft Partner Program  Sign agreements: SPA, SA  Enroll in Partner service plan  Complete training and certifications  Earn MBS competency – optional  GROW your business! Get started today: Call 1-800-248-8045 or email to Call 1-800-248-8045 or email to mbsjoin@microsoft.commbsjoin@microsoft.com

27. OPPORTUNITY © 2004 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.