1. Yoonsun Lee (Seoul Women’s University) e-Learning Quality Assurance

2. Contents 1.e-Learning 2.Benefits of e-learning 3.e-Learning quality assurance 4.Next steps

3. e-Learning Provision of learning through computer-based processes or multi-media (Whitlock, 2000) –Desktop tutor –Online class –Ultra interactive model

4. Benefits of e-Learning Block & Dobell (1999) –Available at anytime –Accessible from any location –Multimedia content: use of audio, video, interactive chat, text, etc –Accommodates individual’s learning style –Hyperlearning: use a variety of resources that enhance the learning experience –Blindness of the learning engagement: increase engagement online

5. Benefits of e-Learning Block & Dobell (1999) –Learner-centered learning: finder of information –Modularity of presentation: content’s architecture is modular –Cost savings –Revenue enhancement without costs –Greater storage capacity –Individual Education Programs(IEP)

6. Benefits of e-Learning System-related –Available at anytime –Accessible from any location –Multimedia content: use of audio, video, interactive chat, text, etc –Cost savings –Revenue enhancement without costs –Greater storage capacity

7. Benefits of e-Learning Learning-related –Accommodates individual’s learning style –Hyperlearning: use a variety of resources that enhance the learning experience –Blindness of the learning engagement: increase engagement online –Learner-centered learning: finder of information –Individual Education Programs(IEP)

8. Benefits of e-Learning Content-related –Multimedia content: use of audio, video, interactive chat, text, etc –Modularity of presentation: content’s architecture is modular

9. E-Learning Quality Assurance EQA measures –Personnel, course, and system aspects –Contents, learning supports, outcome –Hardware, software –Input, process, output evaluation Student’s satisfaction Student’s academic achievement Accommodation to a new situation

10. e-Learning Quality Assurance (KERIS model)

11. EQA: Software System

12. EQA: Hardware System

13. EQA: Humanware System

14. EQA: Organizational System

15. EQA in Other Countries 1.Cyber universities –Internal evaluation –External evaluation from the government or council for education accreditation 2.Universities adapting online education –Develop a guideline –Integrate online education with traditional education

16. Quality Assurance in UK System design: clear governance & cont throughout an organization Program design Approval and review Management of the program delivery: academic tasks to support the e-learning curriculum Student development and support: student motivation, learning needs Student communication and representation: electronic participation to address student needs and strategies for feedback Student assessment

17. Next Steps in EQA Macro to micro approach Short history: focus on the apparent system not contents in detail Need quality assurance for process in input-process-outcome procedure Learning & teaching improvement is the best strategy in EQA

18. Next Steps in EQA Quality assurance for learning Evaluate quality based on student’s readiness Use an adaptive model Facilitate student’s self- regulated learning Cognition: metacognition Motivation: self-efficacy, goal setting Behavior: help seeking, time management Robust OT program

19. Next Steps in EQA Quality assurance for teaching Empower faculty: teaching strategy, online interaction skills, help seeking (e.g., center for teaching & learning), exemplar from outstanding e-learning classes at the international level, awareness of student’s learning process (pedagogical perspectives)

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