1. DTM Greg Palmer Lieutenant Governor Education and Training D59: The Courage to Conquer District Officer Performance Standards: What our members deserve from us

2. AGENDA What our members want What WE want Qualities of a GREAT Club Know our core products What WE want to achieve Our Tasks this term The Power of ‘Family’

3. WHAT OUR MEMBERS WANT ?

4. Friendly atmosphere Improve communication skills Master fear of public speaking Develop self as a leader Meet people-shared interests Network professionally Social entertainment-Have FUN Others LEARN and HAVE FUN!

5. WHAT WE WANT ?

6. WRITE IT DOWN 1. Name, job, tele #s, email? 2. My mission as an AG/DG is…? 3. Best quality(s) of my club(s)? 4. Most pressing need(s) of my club? 5. Your TM Educational goals: AC-S, AL-B, etc.? 6. # of speeches you want to give? 7. High Performance Leadership Project? Y or N 8. In June 2009, what will you have accomplished? 9. Your greatest strengths as a leader/TM? 10. Your weaknesses that need improvement? 11. What expertise/help you can offer to this team? 12. What specific help can this team offer you? 13. What Officer training topics you want more of?

7. QUALITIES OF A GREAT CLUB ?

8. Leaders are TRAINED, KNOW their repsonsibilities Leaders KNOW members needs, SATISFY them Club Leaders SHOW they CARE about members Leaders have a clear VISION, GOALS, milestones Leaders create a SUPPORTIVE atmosphere Develop a CLUB SUCCESS PLAN by 31 July 2008 Educational Program: progressive, VARIED, FUN QUALITIES OF A GREAT CLUB (1/5)

9. Use MANUAL SPEECHES – that contribute to goals Make GUESTS feel WELCOME – they are our future Focus on providing HIGH QUALITY Evaluations Inspire EVERY MEMBER to seek/be MENTOR(s) EVERY MEMBER constantly seeks NEW MEMBERS Advertise, Adverstise, ADVERTISE! Multi-media Regularly –long term QUALITIES OF A GREAT CLUB (2/5)

10. Meeting agendas: Pre-planned, COORDINATED Program FREQUENT EDUCATIONAL SESSIONS Better Speaker Series Success/Communication Series Success/Leadership Series Successful Club Series Leadership Excellence Series Speechcraft Youth Leadership Program Regional Subject Matter Experts, Key leaders Special Topics your members want QUALITIES OF A GREAT CLUB (3/5)

11. QUALITIES OF A GREAT CLUB (4/5) Club Leaders ADMINISTER COMPETENTLY Submit New Officer Lists by 30 June Update Club Contact Lists to AG/DG by 30 Jun Conduct Member Needs Surveys by 30 Jun/Dec Initial/End, Mid-Term Officers attend, report AG sponsored Training Round 1: 1 Jun – 31 Aug Round 2: 1 Dec – 28 Feb

12. QUALITIES OF A GREAT CLUB (5/5) Adapt an ANNUAL DUES Collection Plan Pay T.I. Semi-annual Club Dues EARLY! By 30 September 2008 By 31 March 2009 Plan Club Speech Contests EARLY Seek D59/DIV/Area Dates First Back plan Club Dates in September/March Start planning, advertising, educating EARLY Print Forms, rules, organize roles Inspire ALL members to visit 2 other local clubs Share good your best practices, copy others’

13. KNOW OUR CORE PRODUCTS Communication Track Competent Communicator Advanced Communicator – Bronze Advanced Communicator – Silver Advanced Communicator – Gold Leadership Track Comepetent Leader Advanced Leader – Bronze Advanced Leader – Silver DTM = AC-G + AL-S

14. WHAT WE WANT TO ACHIEVE ?

15. Know members needs and SATISFY them! Improve Meeting Quality – GREAT CLUBS Strengthen WEAK Clubs (<20)(41% now) Coach/Mentor each other, Mentor Club Leaders All Clubs achieve ‘Select Distinguished Club’ All clubs at least 20 members Achieve own personal goals while serving others

16. OUR TASKS THIS TERM Define/agree on our VISION of SUCCESS Agree on milestones to meet Club Officer/District Officer Lists Conduct Member Needs Surveys – 31 July Club Officer Training – 31 Aug, 28 Feb Train Area Governors - 31 Aug Develop Club Success Plans – 31 July Conduct AG Visits by 30 Nov, by 31 May Plan Area/Div Conference/Contest dates Pay Club Dues – 30 Sep, 31 March Achieve Selected Distinguished Club – All All clubs over 20 members – 31 Dec 09 Every Area grow one club – start now!

17. THE POWER OF FAMILY Leverage it!!!

18. DTM Greg Palmer Lieutenant Governor Education and Training D59: The Courage to Conquer District Officer Performance Standards: What our members deserve from us