1. Partner Program 2014

2. Assistance Software Group Martijn van der Hoeden Founder and CEO, Assistance Software Group BV  Developing PSA Solutions since 1993  Microsoft President’s club  Microsoft Partner of the Year finalist  Microsoft Member of the PS Partner Advisory Board  +130 Premium Partners worldwide  +5,000 Assistance PSA for Microsoft CRM Users  48% Revenue Growth in 2013

3. 1990 Founded The Journey 1993 1 st version PSA App developed in Dbase III and Clipper 1996 2 nd Wave PSA App developed in Visual Objects 2000 3 rd Wave PSA App developed in MS SQL with.NET C# 2007 4 th Wave PSA App Integration with Outlook, Microsoft CRM and SharePoint 2011 5 th Wave PSA App developed for Microsoft CRM 2011

4. Vision PSA Suite for Microsoft CRM 2013 Assistance PSAPSA Financials Assistance HRM PSA MobilePSA Status PSA Approval Assistance Portal

5. Concept Accounts Contacts Projects Time and Expenses Project Planning Project Forecast Project Estimate Microsoft SharePoint Microsoft Outlook Microsoft Dynamics NAV/GP/AX Invoices HRM OpportunitiesLeads Campaigns Resource Planning Microsoft Outlook Microsoft SharePoint

6. Partners

7. Partner Program 2014 Registered Partner 1500 | 2500 | 3500 EURO  No Target  PSA Suite Licenses  Virtual Class and Fast Track package  15% Referral Margin Premium Partner 3500 EURO  Target 3 Customers Adds per Year  PSA Suite Licenses  Virtual Class and Fast Track package  Boot Camp USA or Europe  Sales Cycle Support Online or Onsite  Exposure via Partner Selector  Managed by PAM  40% License Margin

8. SaaS Pricing Assistance PSA Professional 65 USD/EURO Basic 30 USD/EURO Essentials 15 USD/EURO PSA Financials Included in Professional PSA Mobile Included in Essentials and Basic PSA Status Included in Essentials and Basic PSA Approval Included in Essentials and Basic Assistance Portal 4,500 USD/EURO* Assistance HRM Included in Professional PSA Suite for Microsoft CRM 2013 *Server License Includes Assistance Portal, maintenance and support 21% annual. Requires ADXStudio Portal Professional Edition.ADXStudio Portal Professional Edition

9. On Premise Pricing Assistance PSA Professional 750 USD/EURO* Basic 500 USD/EURO* Essentials 250 USD/EURO* PSA Financials Included in Professional PSA Mobile Included in Essentials and Basic PSA Status Included in Essentials and Basic PSA Approval Included in Essentials and Basic Assistance HRM Included in Professional PSA Suite for Microsoft CRM 2013 Server License 8,500 USD/EURO* *21% Annual SLA and Maintenance Assistance Portal 4,500 USD/EURO** **Server License Includes Assistance Portal, maintenance and support 21% annual. Requires ADXStudio Portal Professional Edition.ADXStudio Portal Professional Edition

10. Steps to become a Partner Sign Partner Agreement Pay Our Invoice You get a Welcome Email with all the links Sign Up for the Boot Camp or Virtual Class Get Certified Send your Marketing Plan Execute Marketing Plan Schedule Monthly Call with PAM

11. What do we Expect from you We have two Certification Levels (Professional and Expert)  Follow Virtual Class Training or Bootcamp  Get a minimum of two employees Certified as Professional  Develop and Execute a Marketing Plan  Have an Assistance PSA Landing Page  Attend the Monthly Partner Update Call with your PAM  3 customer adds per contract year

12.  50 PSA Seats and 5 HRM Seats for own use & maintenance  Sales and Helpdesk Support  4 x Free Admission for Virtual Class Training  Fast Track Implementation service  Free Admission to our Boot Camp at Assistance Software US or The Netherlands  40% Margin on the Licenses Online and On Premise  25% Margin on the SLA  Kickback on partnership fee through customer adds Benefits to becoming a partner € 3.500 annual partner fee

13. Bootcamp DAY 1 Sales Training DAY 2 Fundamentals Training Demo Workshop Fundamentals Training DAY 3 Advanced Training & How to implement Certification exam Online Training: http://www.assistancesoftware.com/virtual-class-training/http://www.assistancesoftware.com/virtual-class-training/

14. Q & A Links Download the solution & Become a Partner http://www.assistancesoftware.com/partnerinfo Home Page http://www.assistancesoftware.com