1. An introduction to DNS Arrow Partnering for value and growth

2. Who is Arrow?  Arrow is a value-added distributor for components and computer products:  Sales: $14.5 billion in 2006/7  Components: $9 billion  ECS: $5 billion  Employees: approx. 13,000  Locations: 200 sales facilities in 38 countries, 19 distribution centres, HQ in Melville, NY  Arrow ECS represents approx. 35% of their total revenue but this is the major growth area

3. DNS Europe  DNS Int. Europe is the headquarters of Arrow ECS in Europe:  Acquired by Arrow in 2005  Group revenue: >€350 million 2005  Employees: 355  Acquired Centia/AKS 4 th September 2007  DNS Arrow UK (including Centia):  Acquired by DNS Int. Europe in January 2007  Revenue: €350 million  Employees: 250  Hub for Arrow ECS expansion strategy and opportunities across Europe United Kingdom DNS Arrow UK

4. Addressing real business IT issues Delivering Enterprise Computing Solutions

5. Professional Services  Impartial pre-sales consultancy and technical advice  Expert design, development and project management through to implementation  Engineering build centre, allowing minimal disruption when installing a solution  Customer Support Centre, offering post-sales support and advice to our contract customers  Central resource desk for scheduling consultants, providing a response within a maximum of two hours  Fully qualified and certified IT consultant specialists accredited to the highest standards  Superb state-of-the-art Solution Suites to showcase our vendors’ latest solutions One source for IT skills and services

6. Training Services  An extensive portfolio of scheduled and bespoke training courses for resellers and end users  Partner with best-of-breed vendors to provide a broad range of training offerings:  End user training  Accreditation and certification training  Independent issues-based training  Storage networking  Security principles  Virtualisation training  Pay and play workshops  Managed training solutions  Flexibility to offer on-site training  A large team of highly experienced instructors delivering expert hands-on training and guidance to technical professionals  World-class training facilities in three UK locations:  London, Harrogate and Reading Technology training for the real world

7. Recent accolades, awards and accreditations  Featured in the Top 50 IT training companies 2006  The only security training provider to be accredited by the Institute of IT Training for over 11 consecutive years  Recognised as the largest supplier in 2006 of training for Bluecoat software in EMEA  EC-Council (The International Council of Electronic Commerce Consultants) certified ethical hacker authorised training centre Seal of approval and commitment to excellence

8. World-class facilities  UK-wide customer centres  3 locations – London, Harrogate and Reading  Presentation suites, meeting rooms, seminars and hot desks  State-of-the-art solution centres  Largest of their kind in the UK  Hardware & software testing / demos  Truly heterogeneous environment  Live testing / proof of concept  A nationwide network of training centres  State-of-the art training rooms  3 UK education centres – Harrogate, London and Reading Available to our partners and customers

9. Summary Widely acknowledged as best in class  Over 20 years of experience and proven track record in data storage, network security, enterprise software, virtualisation and access infrastructure  World-class vendor partnerships with strong, long- term relationships  Fully committed to our extensive network of channel partners  One source for IT skills and services  European leader in specialist IT training  More information can be found at www.dnsarrow.co.uk