1. ZLAN Systems 2010

2. IT Challenges Customers tell us … We want the features of the latest platform, but we don’t want to upgrade or don’t have the skills … We can’t keep good IT people to run the platform, and we need to free up our best people to work on strategic projects … We want more predictable IT costs even if it doesn’t save a lot of money … We can’t spend enough to ensure security and reliability … We want to provide capabilities to employees who don’t have those today but don’t want to spend time learning new skills …

3. ZLAN Systems 2010 Transformational Era

4. ZLAN Systems 2010 The Industry Debate Security and Privacy Customizability Visibility and Control Data Accessibility Global Reach Ease of Provisioning Business Agility Deployability and Manageability

5. ZLAN Systems 2010 Software Best of both worlds User in control Deployment choices for IT Extending tools and platform to cloud computing Experience across multiple devices Best-in-class service level agreements (SLAs) and IT governance Services

6. ZLAN Systems 2010 An Industry Trend Desktop Extending the client experience Enterprise Power of choice Consumer Web Client-side stickiness, persistence SaaS Increasing client functionality

7. ZLAN Systems 2010 Microsoft Online Services Enterprise-class software delivered via subscription services hosted by Microsoft and sold with partners Business Productivity Online Suite

8. ZLAN Systems 2010 Microsoft Online Today More than 500,000 paid seats Business Productivity Online Suite Reference Customers

9. ZLAN Systems 2010 Anywhere* access—desktop, mobile, Web Seamless user experience across workloads Team collaboration and conferencing Real-time communications Business Productivity Online Suite (BPOS) Key Investment Areas Always up-to-date technology Lower rollout and run rate cost Improved agility and resource utilization Active Directory® synchronization Data hygiene supported by multi layered antivirus and spam filtering Highly secure data access for users via HTTPS Geo-redundant data center architecture Streamlined Communications Simplified Management Business-Class Security and Reliability *Anywhere Internet access is available

10. ZLAN Systems 2010 Streamlined Communications Integrated Capabilities Communicate and collaborate seamlessly across applications and devices Instant Messaging E-MailE-Mail Web Conferencing Document Sharing PresencePresence CalendaringCalendaring WorkflowWorkflow MobilityMobility Offline Access ArchivingArchiving

11. ZLAN Systems 2010 Simplified Management Ease of Use Unified access point for all online services  Trial and Buy  User Management  Settings  Support  Tools Anywhere* Access without VPN  Single Sign-On  Application Access  SharePoint ® Links  Downloads  Password Reset * Anywhere Internet access is available * Only available with BPOS Standard today Subscription and Trial Service Administration Web Access Rich Client Access IT Pro User

12. ZLAN Systems 2010 Simplified Management Flexible Deployment Choices Giving IT the flexibility to choose online deployment by geography, workload, or roles Branch Office HQ

13. ZLAN Systems 2010 Simplified Management Accelerate Speed to Value Always up-to-date capabilities at a predictable cost Key Benefits  Up and running quickly  Latest software  No more server upgrades  Subscription based  Predictable cost  Optimize productivity Basic IT is a Cost Center Standardized IT is an Efficient Cost Center Rationalized IT is a Business Center Dynamic IT is a Strategic Asset Software + Services Accelerate the Journey

14. ZLAN Systems 2010 Business-Class Reliability and Security Secure, Encrypt, and Retain Messages Protect from spam and malicious software, satisfy retention requirements, and encrypt data to preserve confidentiality (Optional) INTERNET SPAM (Optional*) COPY *Archiving for Microsoft® Exchange Online Dedicated is delivered via a third-party service

15. ZLAN Systems 2010 Business-Class Reliability and Security Highly Secure Data Centers Delivering highly secure, private, and reliable computing experiences based on sound business practices Key Features  Geo-redundant data centers  N+1 architecture  9 layers of data security  Access via Secure Socket Layer (SSL)  ITIL/MOF operational practices  24x7x365 support  Backed by 99.9% uptime SLA Authentication to Data Separate Data Networks Virus Scanning Application Level Countermeasures Application Authentication System Level Security Intrusion Detection System Firewalls Filtering Routers

16. ZLAN Systems 2010 Microsoft Data Center Locations Quincy, Washington San Antonio, Texas Chicago, Illinois Dublin Ireland Amsterdam Japan Singapore Hong Kong Approved datacenter locations for external public disclosure. Microsoft has more than 10, less than 100 DCs worldwide.

17. ZLAN Systems 2010 Deskless Worker SKU Low-cost offering to users that do not have messaging and collaboration capabilities today Exchange Online Deskless Worker 500 MB mailbox Outlook ® Web Access (OWA) Light only Messaging, calendar, contacts Antivirus Antispam Optional archiving and mail encryption No mobile access SharePoint Online Deskless Worker Read-only access to calendars, contacts, portal sites only Read-write access to wikis, blogs, and forms Set-mail alerts Search capabilities No mobile access

18. ZLAN Systems 2010 Worldwide Availability Data Centers United States Dublin Singapore Amsterdam* Hong Kong* Data Centers United States Dublin Singapore Amsterdam* Hong Kong* Service Portal Languages English French German Spanish Japanese Service Portal Languages English French German Spanish Japanese Markets Australia Austria Belgium Canada Denmark Finland France Germany Ireland Italy Japan Netherlands New Zealand Norway Portugal Spain Sweden Switzerland United Kingdom Markets Australia Austria Belgium Canada Denmark Finland France Germany Ireland Italy Japan Netherlands New Zealand Norway Portugal Spain Sweden Switzerland United Kingdom *Data centers used for geo-redundancy

19. ZLAN Systems 2010 Standard and Dedicated Versions StandardDedicated  Multiple customers, one architecture  Customer needs rapid deployment  5 seats minimum  Cost efficiency a key focus  Single customer per architecture  5,000 seats minimum  Optimize for 20,000+  Customer needs most server features

20. ZLAN Systems 2010 Comparing the Offerings Standard vs. Dedicated vs. On-Premises Configuration and Flexibility Management Simplest to manage 99.9% SLA Web services only integration with LOBs, custom apps, third-party apps Least access to Microsoft Exchange Server fine-grained policy and configuration Limited features of SharePoint Basic IM and presence from Office Communications Server (OCS) No server hardware (HW) management Simple to manage 99.9% SLA Web services and custom code integration with LOBs, custom apps, third-party apps More access to Exchange Server fine- grained policy and configuration but must be administered through support More features of SharePoint More features of OCS No server HW management BPOS Dedicated Most management required Most integration possibilities with LOBs, custom apps, third-party apps Access to all Exchange Server fine- grained policy and configuration All features of SharePoint Requires server HW management BPOS Standard On-Premises Servers

21. ZLAN Systems 2010 Feature Comparison Overview  Current Feature  Future Releases Messaging Server Features Deskless ( 5 Seats Min ) Standard (5 Seats Min ) Dedicated (5,000 Seats Min) Unified Messaging  Public Folder  AD Credential Synchronization  Calendar Free/Busy with On-Premise  Messaging Records Management  Outlook & Mobility Connectivity  Antivirus, Antispam  Shared Contacts, Tasks  E-Mail, Shared Calendar, OWA 500 MB OWA Light Only 5 GB Mailbox5 GB Mailbox* Internet Sites Access/View Documents Fill Out Forms Post Contacts, Calendar, Tasks  Extranet Collaboration  Custom Code Support  Excel® Services  Enterprise Data Search  People and Personalization  My Sites  Enterprise/Web Content  Site Search  Blogs, Wikis, Intranet Sites  Templates and Web Parts  Public Switched Telephone Network (PSTN) Connected Voice Not Available Call Management Public IM Connectivity  Business Partner Federation  Communicator Web Access  Office Communicator Connectivity  IM/Presence Awareness  Multiparty Voice/App Sharing  Web Conferencing  Server TechnologyMicrosoft Online Services Collaboration Communications

22. ZLAN Systems 2010 Exchange Server Online Details Default Mailbox Size 5 GB Larger Size Mailbox Available  Shared Contacts, Tasks  Message Attachment  Deleted Item Retention  Conference Room  99.9% Uptime SLA  24x7 Web/Phone IT Pro Support  Geo-Redundancy Data Protection  Public Folder   Current Feature  Future Releases General Antivirus/Antispam  Rights Management Service 2  Mail Encryption (Optional)  E-Discovery Archive (Optional)  Personal Archive (Optional)  Messaging Records Management  Security and Compliance Outlook Web Access  Outlook Anywhere  Outlook 2007 Support  Outlook 2003 Support  Entourage Support 3  Firefox /Safari Web Browser 4  Windows Mobile® 6 Devices  ActiveSync® 12 Devices  BlackBerry Devices 5  Outbound Fax  Voice-mail Integration  Outlook® Voice Access  UM and Fax Exchange Server 2000, 2003, 2007  Exchange Server 5.5  Notes/Domino   GroupWise   POP3/IMAP  Migration AD Credential Synchronization  AD/GAL Synchronization  On-Premise Exchange Free/Busy  On-Premise Notes Free/Busy  Coexistence MAPI   Exchange WebDAV  SMTP Relay   Exchange Web Services  POP3/IMAP4  Extensibility Client and Mobility Customer Portal  Administration Center  Company Portal   Sign-In Client  Online Portal 1 Deskless available in both standard and dedicated versions 2 Can integrate with on site-deployment of Rights Management Service 3 Free/Busy and Global Address List (GAL) is not supported on Entourage 4 Only OWA Light is supported on Firefox and Safari browsers 5 Provide basic Blackberry support (mail, calendar, contacts, GAL, device /wipe) Exchange Server 2007 FeaturesStandardDedicatedExchange Server 2007 FeaturesStandardDedicated

23. ZLAN Systems 2010 SharePoint Online Details (1)  Current Feature  Future Releases Collaboration Site Templates 2  Meeting Site Templates 3  Surveys  People and Group  Sync with Outlook  E-Mail Alerts and Notifications  Issue Tracking  Document Collaboration  Presence  Social Networking  Mail Enabled List  Document Info Panel/Action Bar  Content Authoring  Master Pages, Layouts, Controls  Retention and Audit Policies 4  Three State Workflow  State Variations  High Fidelity Web Site/Branding  Slide Library  WYSIWYG Content Editor  Content Staging, Publishing, Deploy  IRM Integration  Std Business Doc Workflows  Std Enterprise Site Templates  Std Publishing Site Templates  Records Repository and Legal Hold  E-mail Content as Records  VSTF Integration  Client Integration  SharePoint Designer  RSS Content Syndication  Audience Targeting  Site Manager  Site Documentation Aggregation  Portal Site Templates  User Profile Import  Privacy and Security  Audience Targeting  My Sites; Site Directory  Colleagues and Memberships  Document Roll-Up Web Part  Mobile Device Support  Backup and Restore SP Designer  Aggregate Web Parts  SharePoint Server 2007 FeaturesStandardDedicatedSharePoint Server 2007 FeaturesStandardDedicated Search (UI, relevance, security)  Cross-Site Collection Search  Enterprise Content Sources  People Search  Search Federation  Business Data Search  Form Libraries  Custom Noncode Workflows  MOSS Out-of-Box Workflows  Browser Based Forms  Custom Code Workflows  1 Deskless available in both standard and dedicated versions 2 Standard does not include My Site Host, News Home Template, Internet Presence Web Site 3 Standard does not include Blank Meeting, Decision Meeting, Social Meeting, Multipage Meeting Workspace 4 Standard does not include logging of all actions on sites, content, and workflows, audit log reporting Collaboration Content Management Portal Search Forms

24. ZLAN Systems 2010 SharePoint Online Details (2)  Current Feature  Future Releases SharePoint Server 2007 FeaturesStandardDedicated Business Intelligence BI Dashboard  KPI and Filtering Web Parts  Report Center Templates  Excel Services  Data Connection Libraries  Business Data Catalog  Business Data Web Parts  Performance Point Integration  99.9% Uptime SLA  24x7 Web/Phone IT Pro Support  Geo-Redundancy Data Protection  Multiple Site Collections Support  Vanity Domains  250 MB/User Storage  Authenticated Access  30 Days Backup and Restore  WAN Acceleration  Preproduction Environment  Partner Access  Anonymous Access  Service Specific

25. ZLAN Systems 2010 OCS Online Details  Current Feature  Future Releases IM and Presence IM and Presence via OC Client  IM and Presence via OC Web Client  IM and Presence via Mobile Client  Multiparty IM  Address Book Search  Distribution List Expansion  Office Presence Integration  Exchange Calendar Integration 1  SharePoint Presence Integration  Federation  PIC  OCS 2007 R2 FeaturesStandardDedicated Group Chat  1:1 Audio and Video – Internal 2  1:1 Audio and Video – External  File Transfer – Internal 2  File Transfer – External  Web Conferencing  Audio and Video Conferencing  Unified Messaging with Exchange  Enterprise Voice  IM Filtering  Encryption  Content Archiving  Antivirus  OCS 2007 R2 FeaturesStandardDedicated Advanced Collaboration Security and Compliance

26. ZLAN Systems 2010 Standard and Dedicated AttributesStandardDedicated Exchange Server, SharePoint, and OCS Features Similar features for Exchange Server but greater disparity for SharePoint and OC Online Closer alignment with server capabilities Subscription ManagementPurchase via Enterprise Agreement or Microsoft Online Customer Portal; Annual prepay; monthly billing Custom contract; invoice in arrears; monthly billing User ProvisioningAD sync available but requires self-service activation via Microsoft Online Administration Center; companywide pooled storage Automated provision via AD sync; fixed e-mail storage per user Service ConfigurationSelf-configuration via portal Limited configuration capabilities More configuration capabilities through support process only User ExperienceDifferent credentials versus AD with required use of Sign-on/ClientAD synchronized credentials; no additional client software User AccessNo need for VPN; all HTTPSRequire dedicated network link Support24x7 IT Pro call support and support portal24x7 IT Pro call support and e-mail only SLA99.9% with up to 100% credit, reactive reporting only99.9% with up to 100% credit, proactive reporting and credit Coexistence and MigrationNO free/busy coexistence Standard tools only support Exchange Server 2000 + migration, 2 stage migration for other platform or partner Free/busy coexistence Custom migration by Microsoft or partner Data Center HostingMultitenant architectureDedicated hardware, storage Security and ContinuityGeo-Redundancy CyberTrust Certification in progress SAS70 in progress Geo-Redundancy SAS-70 certified ExtensibilityWeb services support but NO code-level customization for SharePoint Web services support and code-level customization for SharePoint

27. ZLAN Systems 2010 Enabling Transition to Online New or Existing SA Agreement USL Agreement Credit for Software Assurance Additional Step-Up USL Agreement WITH Services Are Licensed on a Per-User Basis Software Assurance Perpetual Client Access License Step-Up User Subscription License (USL) User Subscription License

28. ZLAN Systems 2010 Retail USL Pricing BPOS Standard Microsoft Exchange Online Standard $10.00 Microsoft Exchange Online Standard $10.00 Microsoft Office Communications Online (IM and Presence)—Not in V1 $2.50 Microsoft Office Live Meeting Standard $4.50 Microsoft Office SharePoint Online Standard $7.25 Business Productivity Online Suite Includes: Exchange Online Standard Office SharePoint Online Standard Office Communications Online Office Live Meeting Standard Starting from $10 per user per month.* *Includes a 12-month subscription. Minimum of 5 seats required. Business Productivity Online Suite Includes: Exchange Online Standard Office SharePoint Online Standard Office Communications Online Office Live Meeting Standard Starting from $10 per user per month.* *Includes a 12-month subscription. Minimum of 5 seats required. Exchange Online Deskless Worker $2.00 SharePoint Online Deskless Worker $2.00 BPOS Dedicated requires additional service subscription licenses, including first 5,000 seats Pricing above does not include volume discounts and Step-Up discount Deskless Worker Suite $3.00

29. ZLAN Systems 2010 Learn More BPOS Standard 30 days, free trial: http://microsoft.com/onlinehttp://microsoft.com/online Technical information on TechNet: http://technet.microsoft.com/msonlinehttp://technet.microsoft.com/msonline Exchange Online Service Description SharePoint Online Service Description Office Communications Online Service Description SharePoint Online Developer Guide Service Level Agreement Migration/Deployment Guides and Tools Other Technical Information and Blogs BPOS Dedicated Technical information on Download Center: http://go.microsoft.com/fwlink/?LinkId=140276http://go.microsoft.com/fwlink/?LinkId=140276 Exchange Online Service Description SharePoint Online Service Description Office Communications Online Service Description SharePoint Online Customization Guide Service Level Agreement Other Technical Information

30. ZLAN Systems 2010 © 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.