1. Qualified Professional To Become a Qualified Professional By: Evelyn Stone, RN., BSN., M.Ed. Mental Health Group Home Coalition

2. Qualifications Technical Knowledge Cultural Awareness Analytical Skills Decision-Making Interpersonal Skills Communication Skills Clinical Skills

3. Technical Knowledge Knowing specifics of computers Develop personal care treatment plans In-put information in the computer Retrieve the information Save information

4. Cultural Awareness Know the Different Cultures Have understanding of Cultures Have Knowledge of Societal norms Be able to apply expertise when dealing with culture Be in tune to groups of communities and culture issues

5. Analytical Skills Being able to express syntactic relationships by the use of uninflected function words instead of inflections. Able to reconstruct an idea. Break down / and review.

6. Decision Maker Look at the issue and come to a conclusion that will be in the best interest of those involved. Selecting a course of action. Continuous process integrated in the interaction

7. Interpersonal Skills Interaction with others on the treatment team Personable Friendly Approachable Relate to the staff in a positive manner

8. Communication Skills Communication is a means of exchanging information – verbal and nonverbal Communicate information to the clients and staff according to Quality Assurance and Quality Improvement Document accordingly

9. Clinical Skills Experience in your field Expert in the field Familiar with rules and regulations Know what to do in a crises

10. Education Degree in Human Services Two - Four Years Experience RN Counselor Psychologist Social Worker Therapist

11. Duties of the “Q” Visit client’s facility Progress Notes 1:1 MAR Storage of Meds and Poisons View the facility Staff Supervision Contract

12. Duties (continued) Check the physicians’ orders Write a progress note Admission Assessment upon admission Staff Supervision Dress Code Client’s Rights

13. Admission Assessment Reason for Admission History of psych & medical problems Onset of symptoms Substance & alcohol abuse history Family/social history Suicide risk factors Dangerous behavior

14. Assessment (continued) Intellectual functioning Previous & current treatment Vocational history Employment history Military history Family involvement Leisure/recreation pursuits

15. Treatment Plan Interdisciplinary & client input Individualized Problem focused Driven by assessment data & client input

16. Client Teaching Focus on the client’s goals Strengths Concerns Interventions

17. Documentation Purpose: Document comprehensive, safe and effective care assuring the information is timely and accurate. To reflect fact finding/ assessment, problem/s, intervention and evaluation of the service/care provided.

18. Documentation Tech notes must reflect the goals Reflect interventions and responses to care Documentation must be legible Accurate Black ink Goal number must be identified in the note Date & time

19. Documentation Signature – full name, title

20. Conclusion Visit clients regularly Remember to have your plan Provide privacy during 1:1 Visit during a med pass

21. Conclusion (continued) Make your forms to meet your needs Check the documentation Make sure the staff know how to reach you Develop a strategy in handling Emergencies

22. To Contact Instructor: Evelyn Stone, RN., M.Ed., Director of Health Services/MHGH Coalition “Q” Professional MHS 1008-F Big Oak Court Knightdale, NC 27645 (919) 266-7050 Phone (919) 266-7052 Fax www.qprofessionalmentalhealthservice.com

23. Services Continued Education Classes Consultation for Mental Health & other Services Medication Administration ***Med Aide (approved by NC Board of Nursing) Blood Borne Pathogens Client Abuse

24. Services (continued) Working with The Sex Offender Developmental Disabilities Culture Diversity *** Mental Health Hab Tech Mental Illness Client AbuseIncidents DocumentationSeizure Management

25. Services (continued) Juvenile Sex Offender Ten Traits of a Professional Nurse Assistant Course

26. Services (continued) Will go to your facility or your staff may come here Will develop continued education for your particular population