1. Human Resources Development (HRD Program) What Administrators Should Know!

2. Page 2 HRD Program Moving Forward Discussion Topics: 1.HRD Moving Forward 2.HRD Reference Documents 3.HRD Course Offerings 4.HRD FTE and Enrollment Data

3. HRD Moving Forward Honoring our history; Taking HRD core services to the next level Embracing rigor, relevance, & quality Reshaping HRD’s brand

4. System Office Contacts Margaret Robert Teretha Bell Barbara Boyce

5. Page 5 HRD Moving Forward HRD Program – Reference Documents Table of Contents: 1.Continuing Education Program Descriptions 2.HRD Program Management 3.Continuing Education Management 4.Fiscal Management

6. Page 6 HRD Reference Documents 1D SBCCC 300.3 Program Classifications Core Services: Skill assessment services Employability skills training Career development counseling Target Groups Unemployed Adults Underemployed adults. Human Resources Development Core Components 1)Assessment of an individual's assets and limitations; 2)Development of a positive self-concept; 3)Development of employability skills; 4)Development of communication skills; 5)Development of problem-solving skills; and 6)Awareness of the impact of information technology in the workplace.

7. Page 7 HRD Reference Documents HRD Governance SBCC Code – HRD Program Continuation Each college shall operate a Human Resources Development (HRD) program to provide assessment services, employability training, and career development counseling to unemployed and underemployed individuals. FTE shall be generated from HRD programs. Each college shall provide HRD instruction and support necessary for unemployed and dislocated workers to be served within the college service areas. Vision and Mission Statement HRD is a dynamic and vital workforce development program with proven economic, social, and educational success. The purpose of the HRD program is to educate and train unemployed and underemployed individuals for success in the workplace.

8. Page 8 HRD Reference Documents Role of the HRD Coordinator/Director 1.Program Development 2.Program Outreach 3.Student Recruitment 4.Post-Training Activities

9. Page 9 HRD Reference Documents Role of the HRD Coordinator/Director 1.Program Development ─curriculum/course development Key Words: Rigor, Relevant, Program Quality

10. Page 10 HRD Reference Documents Role of the HRD Coordinator/Director 2. Program Outreach ─ External Agencies  JobLink Career Centers  Division of Workforce Solutions (ESC)  Social Services  Community-based Organization

11. Page 11 HRD Reference Documents Role of the HRD Coordinator/Director 2. Program Outreach ─ External Agencies  JobLink Career Centers  Division of Workforce Solutions (ESC)  Social Services  Community-based Organization  National Guard  Veterans Organizations

12. Page 12 HRD Reference Documents Role of the HRD Coordinator/Director 3. Student Recruitment ─ Develop and implement an ongoing plan to recruit and enroll individuals that are unemployed and/or underemployed.

13. Page 13 HRD Reference Documents For HRD purposes, underemployed is defined as individuals... working and is eligible for the Federal Earned Income Tax Credit (FEIT); or working and earning wages at or below two hundred percent (200%) of the federal poverty guidelines.

14. Page 14 HRD Reference Documents Role of the HRD Coordinator/Director 4. Post-Training Activities ─ Job Placement/Referrals ─ Data Analysis

15. Page 15 State Board of Community College HRD Fee Waiver Guidelines o Eligibility Requirements  HRD courses are not free… Fees are waived  Waiver is based on the individual’s income o Verification Statement  Signature on official college document  Maintenance of Record  Income Charts

16. Page 16 Continuing Education State Board of Community College Code 1D SBCCC 300.98 Minimum Course Standards Course Title Course Description Scheduled Hours Course Plan Continuing Education Units Course Articulation Course Approval Process

17. Page 17 HRD Reference Documents HRD Course List HRD 3001Employability Skills HRD 3002Employability Lab HRD 3003Career Planning and Assessment HRD 3004Career Readiness/Pathways HRD 3005Technology Awareness HRD 3006Employability Motivation and Retention HRD 3008Economic Literacy

18. Page 18 HRD Course Offerings This course provides employability skills training for unemployed and underemployed adults. The curriculum framework must address each of the six core HRD components: 1)Assessment of an individual’s assets and limitations, 2)Development of a positive self-concept, 3)Development of employability skills, 4)Development of communication skills, 5)Development of problem-solving skills, and 6)Awareness of the impact of information technology in the workplace. HRD 3001Employability Skills96115 Proposed Revisions - None

19. Page 19 HRD Course Offerings This course provides employability skills training for unemployed and underemployed adults. The curriculum framework must address each of the six core HRD components. Instruction is designed to be self-directed, self-paced, and structured on an open- entry, open-exit basis to meet the customized needs of individuals and/or partner agencies at JobLink (One-Stop) Career Centers. Membership hours are counted on a contact hour basis. HRD 3002Employability Lab640768 Proposed Revisions - None

20. Page 20 HRD Course Offerings This course provides employability skills training for unemployed and underemployed adults. The curriculum framework is designed to assess the interests, attitudes, aptitudes, and readiness as it relates to career, employment, and/or educational goals. The content of the instructional materials must focus on the following topics: personal development, career exploration, goal setting and the development of a written plan of action. HRD 3003Career Planning & Assessment1216 Proposed Revisions - None

21. Page 21 HRD Course Offerings This course provides employability skills training for unemployed and underemployed adults. The curriculum framework is based on a specific occupation and includes one or more of the following topics: career exploration, entry-level skills competencies, employability skills and job search strategies. HRD 3004Career Readiness/Pathways5060 Proposed Revisions - Effective Spring 2014

22. Page 22 HRD Course Offerings HRD 3005Technology Awareness4858 Proposed Revisions - Effective Spring 2014 This course provides employability skills training for unemployed and underemployed adults. The curriculum framework and the content of the instructional materials will focus on computer use skills as it relates to: developing basic keyboarding, word-processing, and internet awareness, learning technology based job search strategies, applying for employment online, and accessing governmental and educational resources and services.

23. Page 23 HRD Course Offerings HRD 3006 Employability Motivation & Retention 2530 Proposed Revisions - None This course provides employability skills training for unemployed and underemployed adults. The curriculum framework is based on four post-employment service strategies--- transition, retention, advancement, and re-employment. Transition involves being ready to work (school-to-work, school-to-school, and/or balancing work and family). Retention involves keeping a job and staying employed (work ethics). Advancement involves attaining better jobs with performance and skill development (upgrading and retraining). Re- employment involves gaining independence through a lifetime of work (work-to-work).

24. Page 24 HRD Course Offerings HRD 3008Economic Literacy2530 Proposed Revisions - None This course provides employability skills training for unemployed and underemployed adults. The curriculum framework is designed to help students understand real-life economic concepts and economic ways of thinking that will enable them to make better informed decisions related to their role as a member of the workforce. Topics include, but are not limited to wage improvement plans, workplace business concepts and basic economic literacy concepts.

25. Page 25 HRD Course Offerings HRD Course Offerings – New Opportunity Microsoft IT Academy – Digital Literacy Certificate The goal of Microsoft Digital Literacy is to teach and assess basic computer concepts and skills so that people can use computer technology in everyday life to develop new social and economic opportunities for themselves, their families, and their communities. Whether you are entirely new to computing or have some experience, this curriculum will help you develop a fundamental understanding of computers. From using the Internet to sending e-mail or creating a résumé, the Digital Literacy Curriculum helps you develop the essential skills you need to begin computing with confidence.

26. Page 26 HRD Course Offerings HRD Course Offerings – New Opportunity Microsoft Digital Literacy Welcome to the Microsoft Digital Literacy curriculum. The courses help you learn the essential skills to begin computing with confidence, be more productive at home and at work, stay safe online, use technology to complement your lifestyle, and consider careers where you can put your skills to work. Digital Literacy Certificate Test Pass this test to get a personalized certificate showing you have learned the basics of using computers! Basic Course Learn the value of computers in society and how to use a mouse and keyboard. Standard Courses Learn about computer basics, the internet, productivity programs, security, privacy, and digital lifestyles. Advanced Courses Learn about creating an e-mail account and a great resume, searching the Web, and social networking.

27. Page 27 HRD Course Offerings HRD Course Offerings – New Opportunity Microsoft IT Academy – Digital Literacy Certificate The Digital Literacy Standard Curriculum consists of five courses each estimated for 2 – 3 hours in length: Computer Basics a.Introduction to Computers b.Common Computer Terminology c.Computer Performance and Features d.Computer Operating Systems e.Career Opportunities The Internet and the World Wide Web a.The Internet b.The World Wide Web c.Communicating on the Internet Productivity Programs a.Common Features and Commands b.Word Processing c.Spreadsheets d.Presentation Programs e.Databases Computer Security and Privacy a.Overview of Computer Security and Privacy b.Protecting Your Computer and Your Data c.Protecting Yourself from Security Threats d.Keeping Your Computer Secure and Updated e.Computer Ethics Digital Lifestyles a.The Modern Digital Experience b.Digital Audio c.Digital Video d.Digital Photography e.Digital Technology and Career Opportunities

28. Page 28 HRD Course Offerings HRD Course Offerings – New Opportunity Microsoft IT Academy – Digital Literacy Certificate The Microsoft IT Academy is available to all 58 community colleges and the content is accessible to all academic levels within the institution! Contact your IT office or Business/Technology Division for additional information on your campus for specific information on accessing the website, curriculum and assessment tools. Digital Literacy Certifications are not Certiport exams and can be accessed via the web http://www.microsoft.com/About/CorporateCitizenship/Citizenship/giving/programs/UP/digitalliteracy/eng/default.mspx

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