1. IT solutions and services with lifetime support w w w. p a n a c e a. c o. u k An IT Services Group with principal activities in: Panacea is... Commercial Systems Decision Support, CRM, Finance, Distribution And Manufacturing Systems Enterprise Systems Scaleable computing platforms and Systems Management Solutions Open Systems Support Comprehensive Support For Solutions

2. IT solutions and services with lifetime support w w w. p a n a c e a. c o. u k Six Lines Of Business

3. IT solutions and services with lifetime support w w w. p a n a c e a. c o. u k Panacea - The Company Established 1986 Employ 130 Staff Planned growth - 19M, Year 2001 Sustained profitability, 2M, Year 2001 Partnership Commitment to quality Significant consultancy and support services Basingstoke & Hook, London, Exeter

4. IT solutions and services with lifetime support w w w. p a n a c e a. c o. u k Business Objects Are….. The leader – recognised as “First in e-Business Intelligence” First in the market First in technology First in partnerships Financially successful Worldwide Dual HQ: Paris, France / San Jose, CA Listed on Nasdaq and Paris Bourse

5. IT solutions and services with lifetime support w w w. p a n a c e a. c o. u k First In The Market… % market share #1 in end user query and reporting Source: IDC Information Access Tools Survey, June 2001 A recognized leader in business intelligence

6. IT solutions and services with lifetime support w w w. p a n a c e a. c o. u k First In The Market… 2000 UK Business Intelligence Revenues and Maintenance

7. IT solutions and services with lifetime support w w w. p a n a c e a. c o. u k Financially Successful 19% Growth in 2001 over 2000 48 quarters of strong growth Consistently profitable

8. IT solutions and services with lifetime support w w w. p a n a c e a. c o. u k Customers’ Requirement A Single System For all To Use Swift Delivery Of Information A Tool That Can Be driven By The “Users” No Requirement To Know The “English Language” or Data Structures Easily Rolled Out To New users Secure, Manageable and Flexible Scalable To Meet Future Needs

9. IT solutions and services with lifetime support w w w. p a n a c e a. c o. u k The Business Objects Suite Administration Tools Multiple Data Sources Delivery Tools Query, Reporting And Analysis Tools

10. IT solutions and services with lifetime support w w w. p a n a c e a. c o. u k The Philosophy Balancing the needs of end users and IT User autonomy Ease of use Self-service information access Access, analyse, and share information Help close the fact gap IT control and management Strong security Scaleable architecture Option to build and buy Extensible, integrated solution Business Objects helps you balance the needs of end users and IT

11. IT solutions and services with lifetime support w w w. p a n a c e a. c o. u k The Suite

12. IT solutions and services with lifetime support w w w. p a n a c e a. c o. u k Administration Tools

13. IT solutions and services with lifetime support w w w. p a n a c e a. c o. u k Administration Tools – Supervisor, Control For IT Protect information resources Data access (row-level) Resource utilisation Product functions Streamline user administration User profile inheritance Nested groups of users Reuse NT authentication Maintain resources easily Central repository Supervisor administration and security utility

14. IT solutions and services with lifetime support w w w. p a n a c e a. c o. u k Administration Tools - Designer Fast universe creation In a few mouse clicks Leverage existing metadata Dynamic access to Ascential, Informatica, Acta and others Universe linking Exploit DW power Aggregate awareness Graphical, easy to use semantic layer setup utility

15. IT solutions and services with lifetime support w w w. p a n a c e a. c o. u k Any Data Source Data Marts Warehouses ERPDatabasesOLAP Servers Oracle IBM SQL Server Teradata Redbrick ODBC etc. Normalised ODS Star Snowflake etc. SAP PeopleSoft Baan Oracle Financials etc. Hyperion Essbase Oracle Express Microsoft SQL Server OLAP Services etc. Text Excel etc. Single product, single report Local data HTML XML etc. Internet A single solution for all of your corporate information

16. IT solutions and services with lifetime support w w w. p a n a c e a. c o. u k Delivery Of Information

17. IT solutions and services with lifetime support w w w. p a n a c e a. c o. u k Infoview Centralised All BI content available Any document format Personalised Screen layout/content Personal documents Relevant information Secure Full Business Objects security applied to all documents BusinessObjects InfoView: the first business intelligence portal

18. IT solutions and services with lifetime support w w w. p a n a c e a. c o. u k A BI Solution For The Wireless Internet Further simplification of BI access Opens up data to people without a PC A major advance on push technology Interactive – closes the information loop An evolving technology Support for WAP phones and PDAs Extensible to any future wireless devices Built on the InfoView platform Offers the usual Business Objects data personalisation and security

19. IT solutions and services with lifetime support w w w. p a n a c e a. c o. u k Broadcast Agent Share reports between all users Using WebIntelligence, BusinessObjects, PDAs… Schedule refresh times Use off-peak hours for processing time Time-based or event-based refresh Report “bursting” Report designer builds one report Report is refreshed using users’ security profiles Each user receives a personalized copy Report scheduling and distribution

20. IT solutions and services with lifetime support w w w. p a n a c e a. c o. u k Broadcast Agent Use Broadcast Agent to share reports Distribute to multiple device types Serve web and Windows users Access multiple data sources

21. IT solutions and services with lifetime support w w w. p a n a c e a. c o. u k Query, Reporting And Analysis

22. IT solutions and services with lifetime support w w w. p a n a c e a. c o. u k A Business Representation Of Information End users Query panel Business representation Corporate databases “ Semantic layer” maps database to business terms Maps tables and columns to “classes” and “objects” Objects are key business indicators Sales revenue, average quantity, sales region…

23. IT solutions and services with lifetime support w w w. p a n a c e a. c o. u k Query, Reporting And Analysis Available Information Section breaks Chosen format Conditions  Industry’s easiest query interface  Works against business representation of data  All query components available in one window

24. IT solutions and services with lifetime support w w w. p a n a c e a. c o. u k Query, Reporting And Analysis Full-featured, easy-to-use report writer Production and ad hoc reports HTML reports Multiple data sources Full formatting Alerters highlight exceptions Ranking Templates Conditional formatting

25. IT solutions and services with lifetime support w w w. p a n a c e a. c o. u k Query, Reporting And Analysis Powerful OLAP capabilities Slice, dice, and drill Calculations Fully integrated with Q&R Live reports Automatic multidimensional transformation Dockable dimension bar For easy OLAP navigation Dynamic microcubes Local multidimensional cache Improved performance Mobile computing Integrated online analytical processing Drill anywhere

26. IT solutions and services with lifetime support w w w. p a n a c e a. c o. u k Analytic Applications

27. IT solutions and services with lifetime support w w w. p a n a c e a. c o. u k Analytic Applications Packaged applications Business content Database schema Analytics and metrics Application Foundation Analytic application framework for packaged and custom apps Custom applications Company-specific apps and dashboards A suite of enterprise analytic applications

28. IT solutions and services with lifetime support w w w. p a n a c e a. c o. u k Analytic Applications Buy some apps, build others, and have them all work together Buy Advantages Faster payback Buy best practice Reduced failure risk Build Advantages Specificity Scope coverage Competitive advantage Shared Advantages One truth Extensibility Rapid deployment Common look and feel

29. IT solutions and services with lifetime support w w w. p a n a c e a. c o. u k Level Of IT Knowledge Required

30. IT solutions and services with lifetime support w w w. p a n a c e a. c o. u k Business Objects In Summary Can report on just about anything Can deliver to just about anyone Can source data from just about anywhere Can control who does what, when and how Is a user tool not an IT tool Is secure and flexible Is the world leader at what it does