1. © Social Accountability International

5. Environics Poll On The Role Of Companies © Environics International 2001

6. Environics International Poll : Most Important Factors When Forming Impressions of a Company Worldwide 1. CSR Factors (labor practices/ demonstrated responsibility to broad society/ environmental impact) 2.Non-CSR factors (brand quality/ reputation/mgmt./ economic contribution) 3. Combination © Environics International 2001

7. Environics International Poll: Help Build Better Society For All, 36% Between the two positions, 33% Make Profits, Pay Taxes, 33% © Environics International 2001

8. Working with Us Avon Products (USA) Otto-Versand (Germany) Kesko (Finland) We-Europe (The Netherlands) Dole Food Products (USA) Amana (Switzerland) Toys R Us (USA) Coop Italia (Italy) Vogele (Switzerland) Eileen Fisher (USA) Cutter and Buck (USA) United Nations Office of Project Services © Social Accountability International

9. Normative Documents Universal Declaration of Human Rights Universal Convention on the Rights of the Child Various ILO Conventions © Social Accountability International

10. SA8000 Elements  No Child Labor  No Forced Labor  Health & Safety  Freedom of Association  Freedom from Discrimination  Disciplinary Practices Restricted  Reasonable Work Hours  Compensation to Meet Basic Needs  Management System © Social Accountability International

11. Plan-Do-Check-Correct Management Control Correct Implement Check Plan © Social Accountability International

12. Appeals & Complaints SA8000 facilities have a process for handling complaints from workers. A facility’s certification may be appealed by any interested party: - NGOs- unions - Workers- competitors. A certification body’s accreditation may be appealed by any interested party: - certification bodies - auditors. © Social Accountability International

13. SAI Advisory Board Business Tom DeLuca Toys ‘R’ Us (US) Dr. Johannes Merck / Otto-Versand (Germany) Achim Lohrie (alt) Ivano Barberini/ Legacoop (Italy) Alessandra Vaccari (alt) Fitz Hilaire Avon Products, Inc. (US) Frits Nagel We Europe (Netherlands) Reinhart Helmke UNOPS (New York City) John Hendeson SGS Int’l Certification Services (Switzerland) Amy Hall Eileen Fisher (US) Simon Billeness Trillium Asset Management (US) © Social Accountability International

14. SAI Advisory Board NGO’s and Trade Unions Morton Winston/Amnesty International (US) Gemma Crijns (alt)Amnesty International (Netherlands) Oded Grajew/Abrinq Foundation (Brazil) Helio Matter (alt) Lynda YanzMaquila Solidarity Network(Canada) Dorianne Beyer/National Child Labor Committee(US) David Zwiebel (alt) Alice Tepper MarlinSocial Accountability International (US) Neil KearneyInternational Garment Leather & Textile Worker Federation (Belgium) Reinhart HelmkeUnited Nations Office of Project Services Hon. Alan G. Hevesi /Office of the Comptroller of the Ken Sylvester (alt) City of New York (US) Jan Furstenborg Union Network International (Switzerland) © Social Accountability International

15. Accredited Certification Bodies SGS SGS International Certification Services DNV Det Norske Veritas BVQI Bureau Veritas Quality International UL Underwriters Laboratories Inc. ITS Intertek Testing Services RWTUV RWTUV for East Ltd. CISE Centro per l’Innovazione e lo Sviluppo Economico RINA Registro Italiano Navale Group For full current list, see www.SA-intl.org © Social Accountability International

17. Certifications Countries: India, China, Pakistan, Turkey, Laos, Indonesia, Vietnam, Thailand, Philippines, Brazil, Turkey, South Africa, Slovenia, France, Italy, Spain, Netherlands, UK, US. Industries: toys, clothing, cosmetics, boxes, shoes, catering, instruments, consulting, agriculture, tobacco, bakeware, automotive, electronics + © Social Accountability International

18. Some Certified Facilities Facility Location The Marketing Store Hong Kong CELTIPHARM France Polyroll Sdn. Bhd. Malaysia ACROPLASTICA Italy Keyhinge Toys Vietnam L.E. Jones USA Zodiac Clothing Company India Fancy World Factory China Accompany SurgicalPakistan PT Busana CemerlangIndonesia For full current list, see www.SA-intl.orgwww.SA-intl.org © Social Accountability International

19. Working with Us Avon Products (USA) Otto-Versand (Germany) Kesko (Finland) We-Europe (The Netherlands) Dole Food Products (USA) Amana (Switzerland) Toys R Us (USA) Coop Italia (Italy) Vogele (Switzerland) Eileen Fisher (USA) Cutter and Buck (USA) United Nations Office of Project Services © Social Accountability International

20. Auditor and Manager Training Courses February France March New Jersey June Brazil July Thailand September Peru November Europe See www.sa-intl.org for more detailswww.sa-intl.org © Social Accountability International

21. SA8000 Supplier Training Courses DecemberPeru DecemberSri Lanka MayCentral America JuneBrazil JulyVietnam © Social Accountability International

22. SA8000 Worker Training Pakistan India Bangladesh Indonesia Philippines Thailand Lesotho Ghana Mauritius Honduras Chile Ecuador © Social Accountability International

23. Worker Training Project Goal: Train 6000 workers in 12 countries on codes of conduct, using Swedish “Study Circles”. Funders: Ford Foundation, General Services Foundation, U.S. Dept. of State Duration: 3 years. © Social Accountability International

24. Study Circle on Codes & Workers’ Rights Manila July, 2001 © Social Accountability International

25. ITGLWF and SAI Program Coordinators Discuss Materials With Study Circle Leaders Philippines July, 2001 © Social Accountability International

26. Worker Training : SAI and ITGLWF program coordinators work with local affiliates to present materials to study circle leaders in Coimbatore, India (September, 2001) © Social Accountability International

27. Benefits for companies –Improvements in quality –Productivity increases –Better morale –Reduction in employee turnover –Easier recruitment –Better supply chain management, performance –New sales opportunities –Enhancement of reputation © Social Accountability International

28. Benefits for workers –More training, advancement –Fewer accidents –Reasonable and safe work hours –Compensation adequate to meet basic needs –More children in school, breaking out of the cycle of poverty © Social Accountability International

29. www.SA-Intl.org © Social Accountability International