1. TWFG Commercial Business School – Commercial 101 1 Commercial 102

2. TWFG Commercial Business School – Commercial 101 2 TWFG Commercial Business School Commercial 102 Commercial 101 – 104 Commercial 101 Overview Commercial Insurance Basic Terms Commercial Insurance Polices: Overview Important Auxiliary Coverages ACORD Forms Overview Commercial Lines Workflow Process Submission Checklist Post-Binding Checklist

3. TWFG Commercial Business School – Commercial 101 3 TWFG Commercial Business School Commercial 102 Commercial 101 – 104 Commercial 102 How Does the Underwriting Process Operate? Commercial Insurance Policy Coverages: First Level Detail Silverplume Overview (Live Demo)

4. TWFG Commercial Business School – Commercial 101 4 TWFG Commercial Business School Commercial 102 Commercial 101 – 104 Commercial 103 Commercial Lines Basics Property: COPE Commercial Lines Basics Property: Building Commercial Lines Basics Property: Business Personal Property (BPP) Commercial General Liability (CGL) Module 3 Case Study

5. TWFG Commercial Business School – Commercial 101 5 TWFG Commercial Business School Commercial 102 Commercial 101 – 104 Commercial 104 Commercial Auto Multi-Line Policy Types Workers Compensation Overview Endorsements Common to Most Policies

6. TWFG Commercial Business School – Commercial 101 6 TWFG Commercial Business School Commercial 102 Agenda The Underwriting Process Silverplume Demo Policies Overview Detail Dive on GL (Including Dec Page) Second Level Detail on All Other Policies

7. TWFG Commercial Business School – Commercial 101 7 TWFG Commercial Business School Commercial 102 Learning Objectives How to navigate Silverplume/VRC and use information to help you sell To understand the Underwriting process functions when evaluation the major exposures of a CL risk Become more familiar with the individual coverages provided by the major CL policy types To understand the workflow process for submissions to the CBU

8. TWFG Commercial Business School – Commercial 101 8 TWFG Commercial Business School Commercial 102 What is Underwriting? Underwriting is the process of evaluating the characteristics of a risk that affect the likelihood of a loss. For example, a buildings construction type and contents have a major effect on how quickly a fire might spread. In determining what characteristics to evaluate, it helps to understand a particular risk’s exposure to loss.

9. TWFG Commercial Business School – Commercial 101 9 TWFG Commercial Business School Commercial 102 How does the Underwriting function operate? Let’s look at an electrical contactor as an example, and list the exposures to loss by line of coverage:

10. TWFG Commercial Business School – Commercial 101 10 TWFG Commercial Business School Commercial 102 How Does the Underwriting function operate? General Liability Premises: Customers do not usually come to an electrical contractor’s place of business. Customers usually call the contractor and ask them to come to their location to bid on a job. As such, there is very minor exposure to a liability loss on an electrical contractor’s premises. Compare this to a retail hardware store, where customers are on the premises constantly

11. TWFG Commercial Business School – Commercial 101 11 TWFG Commercial Business School Commercial 102 How Does the Underwriting function operate? General Liability Operations: The contractor might injure another contractor while working on a project. The contractor might wire a generator incorrectly while working on a building and damage the generator Things to evaluate: Years in business $ amount of average contract Presence of a formal Safety program Hiring requirements (journeyman or higher) Loss Runs

12. TWFG Commercial Business School – Commercial 101 12 TWFG Commercial Business School Commercial 102 How Does the Underwriting function operate? General Liability Products: Since electrical contractors do not manufacture a product, there is virtually no products exposure. Their “work product” is considered either operations (while in progress) or completed operations (once completed)

13. TWFG Commercial Business School – Commercial 101 13 TWFG Commercial Business School Commercial 102 How Does the Underwriting function operate? General Liability Completed Operations: Any damage or injury caused by the insured’s work after operations have been complete. An example might be a fire that starts two weeks after a job is completed, and it is caused by improper wiring done by the contractor Things to evaluate: Same as operations The primary GL exposures for this type of contractor are Operations and Complete Operations

14. TWFG Commercial Business School – Commercial 101 14 TWFG Commercial Business School Commercial 102 How Does the Underwriting function operate? Commercial Property & Inland Marine Typically warehouse operation Tools & Supplies stored on premises May have a “Yard”, typically fenced & that may house vehicles, mobile equipment, spools of underground electrical cable If insured owns building, then building coverage needed All building contents covered under BPP

15. TWFG Commercial Business School – Commercial 101 15 TWFG Commercial Business School Commercial 102 How Does the Underwriting function operate? Commercial Property & Inland Marine Mobile equipment, ex., cherry pickers, would be covered on IM as might tools Supplies kept on job site covered on Installation Floater form of the Inland Marine. Would cover fixtures, wiring, outlets, etc Installation floater typically covers transit and is in effect until the building owner accepts work as complete

16. TWFG Commercial Business School – Commercial 101 16 TWFG Commercial Business School Commercial 102 How Does the Underwriting function operate? Commercial Property & Inland Marine Things to evaluate: Security at job site Overall value of items Attractiveness to theft/convertibility

17. TWFG Commercial Business School – Commercial 101 17 TWFG Commercial Business School Commercial 102 How Does the Underwriting function operate? Business Auto All vehicles owned and registered to the business would need to be covered. If the insured’s employees use their personal trucks for business purposes, then a special endorsement would be needed

18. TWFG Commercial Business School – Commercial 101 18 TWFG Commercial Business School Commercial 102 How Does the Underwriting function operate? Business Auto Things to evaluate: Number of Units Types of Units Radius of Operations Driver Requirement Program Minimum number of years experience Acceptable driving record (max # of tickets/accidents)

19. TWFG Commercial Business School – Commercial 101 19 TWFG Commercial Business School Commercial 102 How Does the Underwriting function operate? Business Auto Things to evaluate (continued): Driver Requirement Program (continued) Formal accident review program Required to train w/ experienced driver on larger units Regular MVR program Do employees take units home Are vehicles stored in a locked and secure area Formal maintenance program

20. TWFG Commercial Business School – Commercial 101 20 TWFG Commercial Business School Commercial 102 How Does the Underwriting function operate? Workers Compensation All of the insured’s employees should be covered for injuries sustained while in the course of doing their jobs. Coverage would also apply for injuries suffered in an auto accident while operating a company truck Things to evaluate: Formal safety program Frequency of safety meetings Formal lockout-tag program Enforced use of safety equipment Formal accident investigation program Back – to – work program offering light duty

21. TWFG Commercial Business School – Commercial 101 21 TWFG Commercial Business School Commercial 102 How Does the Underwriting function operate? Professional Liability Sub-Contractors normally do not need to obtain Professional Liability

22. TWFG Commercial Business School – Commercial 101 22 TWFG Commercial Business School Commercial 102 Commercial 102 Glossary

23. TWFG Commercial Business School – Commercial 101 23 TWFG Commercial Business School Commercial 102 Bodily Injury: Physical bodily injury/sickness or disease, up to and including death.

24. TWFG Commercial Business School – Commercial 101 24 TWFG Commercial Business School Commercial 102 Property Damage: Physical damage to tangible property, including loss of use to that property, or loss of use to tangible property that is not damaged. Example: A contractor is doing work to the entrance of a building and has scaffolding erected. The scaffolding collapses and takes 2 days to clean up, during which time customers cannot gain entrance to the building. Although no physical damage has taken place to the building, there is loss of use.

25. TWFG Commercial Business School – Commercial 101 25 TWFG Commercial Business School Commercial 102 Note – Bodily injury or Property Damage must take place for coverage to be triggered under the CGL policy

26. TWFG Commercial Business School – Commercial 101 26 TWFG Commercial Business School Commercial 102 Occurrence: Accident, including repeated exposures to substantially the same conditions.

27. TWFG Commercial Business School – Commercial 101 27 TWFG Commercial Business School Commercial 102 Contingent Liability: When one party is held responsible for the actions of another party.

28. TWFG Commercial Business School – Commercial 101 28 TWFG Commercial Business School Commercial 102 Occurrence Limit: The most to be paid out for any one occurrence. Each loss paid as an occurrence reduces the associated aggregate limit for the policy term.

29. TWFG Commercial Business School – Commercial 101 29 TWFG Commercial Business School Commercial 102 Aggregate Limit: The most to be out for any one occurrence. Each loss paid as an occurrence reduces the associated aggregate limit for the policy term.

30. TWFG Commercial Business School – Commercial 101 30 TWFG Commercial Business School Commercial 102 Premium Base: The activity that best measures the total exposures associated with a class of business. For sales oriented businesses, the premium base is Gross Sales. For service and contract businesses, the base is payroll. For lessors and building occupancy risks, the premium base is square footage. For some manufacturing businesses, the base may be units. The premium base is what you input on the General Liability ACORD app.

31. TWFG Commercial Business School – Commercial 101 31 TWFG Commercial Business School Commercial 102 Premium Audit: Most General Liability and Workers Compensation policies are subject to audit. The audit is where actual sales/payroll is compared to the estimated sales/payroll reported on the apps at the beginning of the policy period. Any significant difference results in an additional premium due, or a refund.

32. TWFG Commercial Business School – Commercial 101 32 TWFG Commercial Business School Commercial 102 Commercial Insurance Policy Coverages – Detail Overview Commercial General Liability (CGL)

33. TWFG Commercial Business School – Commercial 101 33 TWFG Commercial Business School Commercial 102 Commercial General Liability Coverage A: Bodily Injury & Property Damage Definitions: Bodily Injury – Bodily injury, sickness & disease Property Damage – Physical injury to tangible property, including loss of use of tangible property that is not damaged Occurrence – Means accident, including repeated exposures to substantially the same conditions

34. TWFG Commercial Business School – Commercial 101 34 TWFG Commercial Business School Commercial 102 Commercial General Liability Coverage A: Bodily Injury & Property Damage Definitions: Bodily Injury – Bodily injury, sickness & disease Property Damage – Physical injury to tangible property, including loss of use of tangible property that is not damaged Occurrence – Means accident, including repeated exposures to substantially the same conditions

35. TWFG Commercial Business School – Commercial 101 35 TWFG Commercial Business School Commercial 102 Commercial General Liability Coverage A: Bodily Injury & Property Damage Definitions: Premises – Review Operations – Review Completed Operations – Review

36. TWFG Commercial Business School – Commercial 101 36 TWFG Commercial Business School Commercial 102 Commercial General Liability Coverage A: Bodily Injury & Property Damage Definitions: Products – Note that your work and your product are excluded, as are product recalls Contractual – The assumption or transfer of risk through a contract Common example would be a lease agreement where the owner of the building transfers the premises risk to the tenant by contract The policy excludes contractual liability, but then goes on to make a number of broad exceptions making most contracts covered

37. TWFG Commercial Business School – Commercial 101 37 TWFG Commercial Business School Commercial 102 Commercial General Liability Coverage A: Bodily Injury & Property Damage Definitions: Contingent – (Responsible for the acts of others) An example would be a store that hires a contractor to do some renovations and a customer is injured by the contractor’s faulty work. The customer may sue the store as being responsible for the acts of the contractor (through their responsibility to select a competent one)

38. TWFG Commercial Business School – Commercial 101 38 TWFG Commercial Business School Commercial 102 Commercial General Liability Coverage A: Bodily Injury & Property Damage Definitions: A Word About Liquor Liability – The liquor liability exclusions is intended to exclude liability for those in the business of manufacturing, selling or distributing alcohol. Host liquor liability is covered. For example, a business throws an office party and serves alcohol. One of the employees drinks too much and gets in a fight and injures someone on the way home. The employer gets sued by the injured party for serving the employee too much alcohol, leading to their injuries. Liability in this case would not be excluded

39. TWFG Commercial Business School – Commercial 101 39 TWFG Commercial Business School Commercial 102 Commercial General Liability Coverage B: Personal & Advertising Injury Liability Specifically Listed Offenses – Named Perlis False Arrest – Wrongful detention-a big exposure for retail stores that employ security to detain and apprehend suspected shoplifters Malicious Prosecution – When filing a suit against someone in anger or retaliation and is shown to be baseless of frivolous. The act of filing the suit becomes a tort offense Wrongful Eviction – Significant exposure for both commercial and residential landlords

40. TWFG Commercial Business School – Commercial 101 40 TWFG Commercial Business School Commercial 102 Commercial General Liability Coverage B: Personal & Advertising Injury Liability Specifically Listed Offenses – Named Perlis Slander/Liable – False public statements, either verbal or written Violation of Privacy Rights – Copyright Infringement – Separate Limit Under the Policy

41. TWFG Commercial Business School – Commercial 101 41 TWFG Commercial Business School Commercial 102 Commercial General Liability Coverage C: Medical Payments No-fault or goodwill coverage Separate limit under the policy, usually $5000 or $10,000 No Bodily Injury only

42. TWFG Commercial Business School – Commercial 101 42 TWFG Commercial Business School Commercial 102 Commercial General Liability Supplementary Payments Defense Costs These cost are outside the policy limit, meaning that they do not reduce the policy limit

43. TWFG Commercial Business School – Commercial 101 43 TWFG Commercial Business School Commercial 102 Commercial General Liability Policy Limits (See sample Dec page) Occurrence Limit Max paid out on any one occurrence for Coverage A or C (not including Products/Completed Operations) Each loss diminishes the associated Aggregate limit Aggregate limit replenishes if the policy renews Separate Limits Premises Rented to You, Personal & Advertising Injury and Medical expenses have separate limits

44. TWFG Commercial Business School – Commercial 101 44 TWFG Commercial Business School Commercial 102 Commercial General Liability Policy Limits (See sample Dec page) Aggregate Limit Max paid out during a policy period for all losses associated with the aggregate The aggregate can be exhausted, leaving the insured without coverage limits for the remainder of the policy term General Aggregate applies to all Premises, Operations, Personal & Advertising, Medical Expense, and Premises Rented to You losses Products/Completed Operations has a separate Aggregate Limit. These losses do not reduce the General Aggregate

45. TWFG Commercial Business School – Commercial 101 45 TWFG Commercial Business School Commercial 102 Commercial General Liability Exposure Classifications Premium Base For each type of business, the GL rate is based on a particular Premium Base. This base must be something that is easily counted, and it should be the best measure of the businesses activity (payroll or gross sales, for example) Business Classification All business risks are broken down into 5 major business classifications. The businesses in each classification share the common exposure and risk factors, and usually are measured by the same premium base

46. TWFG Commercial Business School – Commercial 101 46 TWFG Commercial Business School Commercial 102 Commercial General Liability Putting it Together Here are 5 business classes and the associated Premium Bases Manufacturing or Processing Premium Base: Gross Sales or Total Units (250M tons of iron) Common Exposures: Products Contracting or Servicing Premium Base: Payroll, Total cost of subs Common Exposures: Operations/Completed Operations

47. TWFG Commercial Business School – Commercial 101 47 TWFG Commercial Business School Commercial 102 Commercial General Liability Putting it Together Here are 5 business classes and the associated Premium Bases Mercantile (Stores, Wholesalers, Distributors Premium Base: Gross Sales or Units Common Exposures: Premises Building or Premises (LRO, Offices Premium Base: Area (square footage) Common Exposures: Premises

48. TWFG Commercial Business School – Commercial 101 48 TWFG Commercial Business School Commercial 102 Commercial General Liability Putting it Together Here are 5 business classes and the associated Premium Bases Miscellaneous Premium Base: Varies Common Exposures: Varies

49. TWFG Commercial Business School – Commercial 101 49 TWFG Commercial Business School Commercial 102 Commercial General Liability Premium Audit Often times you will hear that the GL premium is auditable. What does that mean? The premium charged for CGL is based on premium exposure units (area, total units, payroll, and sales). With the exception of area, these exposure units are estimated at the policy inception, and will likely be different at the end of the year from the estimated amount. In order for the premium charged to be accurate and fair, the final amount charged needs to be based on the actual sales, payroll, etc. Therefore, at the end of the policy period (one year later) the insurance company audits the actual payroll or sales figures and adjusts the premium charged accordingly. This usually results in a returned premium (RP) or an additional premium (AP).

50. TWFG Commercial Business School – Commercial 101 50 TWFG Commercial Business School Commercial 102 Commercial General Liability Premium Audit Often times you will hear that the GL premium is auditable. What does that mean? Therefore, it is very important that the estimated figures have some basis in reality, and not be “estimated” in order to achieve a lower initial premium. You can bet that the insured will not the surprise of a large AP at the end of the policy period.

51. TWFG Commercial Business School – Commercial 101 51 TWFG Commercial Business School Commercial 102 Silverplume/VRC Demonstration

52. TWFG Commercial Business School – Commercial 101 52 TWFG Commercial Business School Commercial 102 Commercial Insurance Policy Coverages: Intermediate View Commercial Property Policy (CPP) Building Including permanently attached equipment and machinery Business Personal Property Improvements and Betterments Additional Coverages Examples: debris removal, increased cost of construction, fire department charge Each with a separate sub-limit, usually a nominal amount Sub-limits are within the policy limit

53. TWFG Commercial Business School – Commercial 101 53 TWFG Commercial Business School Commercial 102 Commercial Insurance Policy Coverages: Intermediate View Commercial Property Policy (CPP) Coverage Extensions Newly acquired structures—usually $250,000/$100,000 Property off-Premises--$10,000 Each has a separate limit Additional insurance beyond the policy limit. Additional Coverage and Coverage Extensions typically have their limits increased under carrier’s enhancement forms. Enhancement Forms: Collections of GL and Property coverages that are given higher limits and/or broadened coverage. Addresses in one form the types of increases typically requested. These become more specialized, depending on the industry segment.

54. TWFG Commercial Business School – Commercial 101 54 TWFG Commercial Business School Commercial 102 Commercial Insurance Policy Coverages: Intermediate View Commercial Property Policy (CPP) Optional Related Coverages EDP—Data is not tangible property Business Income—For lost income due to a temporary business shutdown Builder’s Risk—For new and remodeling construction –note that additions are covered under the CPP form

55. TWFG Commercial Business School – Commercial 101 55 TWFG Commercial Business School Commercial 102 Commercial Insurance Policy Coverages: Intermediate View Commercial Property Policy (CPP) Optional Related Coverages Inland Marine—For scheduled items Crime—Theft, robbery, burglary Equipment Breakdown— for losses resulting from mechanical breakdown or electrical arcing affecting building components, both excluded under the property form. Now commonly included with enhancements.

56. TWFG Commercial Business School – Commercial 101 56 TWFG Commercial Business School Commercial 102 Commercial Insurance Policy Coverages: Intermediate View Business Auto Policy (BAP) Liability Owned Hired and Non-owned Physical Damage Optional Coverages UM/UIM PIP & Med Pay – No Fault Towing A host of endorsements to address various coverage issues

57. TWFG Commercial Business School – Commercial 101 57 TWFG Commercial Business School Commercial 102 Commercial Insurance Policy Coverages: Intermediate View Workers Compensation and Employers Liability (WC) Non-Fault coverage for injured employees (WC) Third-Party action over liability claims involving employees (EL) Dual Capacity claims brought by employees (EL)

58. TWFG Commercial Business School – Commercial 101 58 TWFG Commercial Business School Commercial 102 Commercial Insurance Policy Coverages: Intermediate View Commercial Umbrella or Excess Liability Provides limits above underlying policies May provide coverages not found in underlying policies (expanded Territory definition, property in the insured’s CC&C) Replenishes limits on underlying polices when reduced by claims payments (drop-down feature) Meeting Underlying Limits requirements and avoiding Impaired Limits

59. TWFG Commercial Business School – Commercial 101 59 TWFG Commercial Business School Commercial 102 Commercial Insurance Policy Coverages: Intermediate View Professional Liability Errors and omissions, negligence, in the performance of professional duties Not based on BI/PD Economic Damages

60. TWFG Commercial Business School – Commercial 101 60 TWFG Commercial Business School Commercial 102 Commercial Insurance Policy Coverages: Intermediate View Management Liability Errors and omissions, negligence in the administration of a business (excluded under the CGL) Employment Practices Liability (EPLI) – discrimination, sexual harassment, wrongful termination, retaliation Fiduciary Liability – errors and omissions, negligence in the administration of company sponsored pensions, retirement savings plans, health plans Directors & Officers Liability (D&O) – failure to perform due diligence, careless management strategies resulting in business failure, conflicts of interest, misrepresentation in financial reporting

61. TWFG Commercial Business School – Commercial 101 61 TWFG Commercial Business School Commercial 102

62. TWFG Commercial Business School – Commercial 101 62 TWFG Commercial Business School Commercial 102

63. TWFG Commercial Business School – Commercial 101 63 TWFG Commercial Business School Commercial 102

64. TWFG Commercial Business School – Commercial 101 64 TWFG Commercial Business School Commercial 102 QUIZ

65. TWFG Commercial Business School – Commercial 101 65 TWFG Commercial Business School Commercial 102 1.Where do you find the detailed information about class of business exposures in Silverplume?

66. TWFG Commercial Business School – Commercial 101 66 TWFG Commercial Business School Commercial 102 1.Where do you find the detailed information about class of business exposures in Silverplume? Answer: Under Risk Profiles.

67. TWFG Commercial Business School – Commercial 101 67 TWFG Commercial Business School Commercial 102 2.What type of property must be damaged under the CGL policy for coverage to apply?

68. TWFG Commercial Business School – Commercial 101 68 TWFG Commercial Business School Commercial 102 2.What type of property must be damaged under the CGL policy for coverage to apply? Answer: Tangible property.

69. TWFG Commercial Business School – Commercial 101 69 TWFG Commercial Business School Commercial 102 3. If a shop welder is exposed to noxious fumes from welding rods over a period of 5 years, how many “occurrences” would this be under the CGL policy?

70. TWFG Commercial Business School – Commercial 101 70 TWFG Commercial Business School Commercial 102 3.If a shop welder is exposed to noxious fumes from welding rods over a period of 5 years, how many “occurrences” would this be under the CGL policy? Answer: One.

71. TWFG Commercial Business School – Commercial 101 71 TWFG Commercial Business School Commercial 102 4. What type of liability exists when one party is held responsible for the acts of another?

72. TWFG Commercial Business School – Commercial 101 72 TWFG Commercial Business School Commercial 102 4.What type of liability exists when one party is held responsible for the acts of another? Answer: Contingent Liability

73. TWFG Commercial Business School – Commercial 101 73 TWFG Commercial Business School Commercial 102 5. What type of negligence must an injured party show in order to be paid under the Medical Payments portion of the CGL?

74. TWFG Commercial Business School – Commercial 101 74 TWFG Commercial Business School Commercial 102 5. What type of negligence must an injured party show in order to be paid under the Medical Payments portion of the CGL? Answer: None. Medical Payments is a no-fault coverage.

75. TWFG Commercial Business School – Commercial 101 75 TWFG Commercial Business School Commercial 102 6. Bob’s Appliance Store is sued for false advertising. The insurance carrier spends $50,000 on defense costs. What affect will this have on the General Aggregate limit of the CGL?

76. TWFG Commercial Business School – Commercial 101 76 TWFG Commercial Business School Commercial 102 6. Bob’s Appliance Store is sued for false advertising. The insurance carrier spends $50,000 on defense costs. What affect will this have on the General Aggregate limit of the CGL? Answer: None. Defense costs are Supplementary Payments, and those payments lie outside the policy limits.

77. TWFG Commercial Business School – Commercial 101 77 TWFG Commercial Business School Commercial 102 7. Bob’s Appliance Store has an Occurrence Limit of $1,000,000 and a General Aggregate Limit of $2,000,000. During the year, Bob’s has 2 claims. A property damage claim for a water leak resulting from a faulty washing machine installation that cost $50,000 to repair, and a slip and fall claim in the store, where the claimant broke his hip. Total surgery and medical costs were $100,000. What happens to the Occurrence Limit after each claim? What happens to the General Aggregate Limit after each claim?

78. TWFG Commercial Business School – Commercial 101 78 TWFG Commercial Business School Commercial 102 7. Bob’s Appliance Store has an Occurrence Limit of $1,000,000 and a General Aggregate Limit of $2,000,000. During the year, Bob’s has 2 claims. A property damage claim for a water leak resulting from a faulty washing machine installation that cost $50,000 to repair, and a slip and fall claim in the store, where the claimant broke his hip. Total surgery and medical costs were $100,000. a. What happens to the Occurrence Limit after each claim? b. What happens to the General Aggregate Limit after each claim? Answer: a. It replenishes to $1M b. It is reduced by the amount of each claim

79. TWFG Commercial Business School – Commercial 101 79 TWFG Commercial Business School Commercial 102 8. What is the proper exposure base for a plumbing contractor?

80. TWFG Commercial Business School – Commercial 101 80 TWFG Commercial Business School Commercial 102 8. What is the proper exposure base for a plumbing contractor? Answer: Payroll

81. TWFG Commercial Business School – Commercial 101 81 TWFG Commercial Business School Commercial 102 9. What is the proper premium base for a retail clothing store?

82. TWFG Commercial Business School – Commercial 101 82 TWFG Commercial Business School Commercial 102 9. What is the proper premium base for a retail clothing store? Answer: Gross Sales

83. TWFG Commercial Business School – Commercial 101 83 TWFG Commercial Business School Commercial 102 10. What two types of policies are subject to Premium Audit?

84. TWFG Commercial Business School – Commercial 101 84 TWFG Commercial Business School Commercial 102 10.What two types of policies are subject to Premium Audit? Answer: CGL and Workers Compensation

85. TWFG Commercial Business School – Commercial 101 85 TWFG Commercial Business School Commercial 102 Future Classes February 14 th Commercial 103 February 21 st Commercial 104

86. TWFG Commercial Business School – Commercial 101 86 TWFG Commercial Business School Commercial 102 Industry Segment Classes (Beginning in March) Retail & ServiceFarm/Ranch Artisan ContractorExcess & Surplus Commercial AutoProfessional Liability Workers CompensationUmbrella Commercial Real EstateBonds RestaurantFinancial Institutions ManufacturingHotels/Motels AgricultureMedical Technology

87. TWFG Commercial Business School – Commercial 101 87 TWFG Commercial Business School Commercial 102 Questions???