Download presentation
Presentation is loading. Please wait.
Published byCandice Johns Modified over 9 years ago
1
Fleet Safety – Getting Measurable Results Paul Farrell, CEO SafetyFirst Jeff Lester, former Vice President - Safety, Health & Security Ryder System, Inc. David Hopps, VP - Risk Management, Safety & Environment The ServiceMaster Company
2
Fleet Safety – Getting Measurable Results Introduction Continuous Improvement Model Fleet Safety Management System Measurement Questions and Answers Agenda
3
Fleet Safety – Getting Measurable Results Who Is SafetyFirst? Provide Fleet Safety Services to both: Private Companies and Insurance Providers Clients in all industry types: Construction Service Contractors Social Services Manufacturing Distribution Communications
4
Fleet Safety – Getting Measurable Results INTRODUCTION
5
Fleet Safety – Getting Measurable Results Fleet Safety Results Motor Vehicle Collisions remain the leading cause of workplace death (USA) NHTSA states that during CY2000: 36,249 drivers/passengers died 3.1 million injuries
6
Fleet Safety – Getting Measurable Results Distribution by Vehicle Type Source - Nat'l Safety Council Accident Facts, 2003
7
Fleet Safety – Getting Measurable Results All Crashes by Loss Type Source - Nat'l Safety Council Accident Facts, 2003
8
Fleet Safety – Getting Measurable Results Fatalities by Loss Type Source - Nat'l Safety Council Accident Facts, 2003
9
Fleet Safety – Getting Measurable Results What is Fleet Safety? Coordinating the efforts of managers and employees to: Minimize the potential for collisions, and Prepare to manage collisions that do occur Assure compliance with laws / regulations that apply to your particular fleet operations
10
Fleet Safety – Getting Measurable Results Typical “Fleet Safety” Details Recruiting, screening and hiring drivers Finding “at-risk” or “high-risk” drivers Training drivers Reporting, recording, investigating and analyzing crash data Regulatory compliance Assuring maintenance/fitness of vehicles
11
Fleet Safety – Getting Measurable Results Fleet Safety Results Are you satisfied with the results that are produced from these efforts? Why do crashes continue despite our best efforts? Drivers are governed by behavior Interaction with a dynamic environment – the “real world”
12
Fleet Safety – Getting Measurable Results Fleet Safety Results To achieve better results there are two keys: Identify opportunities for improvement Introduce or reinforce fleet safety practices
13
Fleet Safety – Getting Measurable Results Continuous Improvement Model Identify SetStandards Measure Evaluate
14
Fleet Safety – Getting Measurable Results Who Is Ryder? ~$4 Billion Revenue Logistics and Leasing & Maintenance #1 in Markets Served ~30,000 Employees ~9,000 Vehicles Operated Pick-ups, Straight Trucks & Tractor-Trailers Hazardous Materials ~150,000 Leased/Rentals ~1,500 Locations
15
Fleet Safety – Getting Measurable Results Identification Phase Situation Assessment Analyze Relevant Data Fleet Safety Management System Gap Analysis Identify Identify SetStandards Measure Evaluate
16
Fleet Safety – Getting Measurable Results Develop and Deploy Phase SetStandards Develop Initiatives (Prioritize) Cross-Functional Teams Low Hanging Fruit Deploy Initiatives (Strategy and Timetables) Determine the Best Method for Deployment Establish Realistic Rollout Schedule Identify SetStandards Measure Evaluate
17
Fleet Safety – Getting Measurable Results Measurement Phase Measure Audit Protocol Measure Standards to Ensure Adequacy & Compliance Data Analysis Collect Information Regarding the Impact of Standards Goals & Metrics Identify SetStandards Measure Evaluate
18
Fleet Safety – Getting Measurable Results Evaluation Phase Identify Strengths (Benchmark among the best internally & externally) Identify Weaknesses Criteria for Evaluating Safety Excellence Evaluate Identify SetStandards Measure Evaluate
19
Fleet Safety – Getting Measurable Results Effort vs. Cost Value to the Company P Problem- Driven S Staff- Driven L Line- Driven E Executive- Driven Impact on Business Strategy Create Market Differentiation Integrate into Line Mgmt Manage Efficiently/Effectively Prevent Problems Proactive Safety & Health Management Solve Problems Reactive Safety Management Program Sophistication/Maturity Creating Business Advantage Adding Value Compliance Fire Fighting TYPE OF VALUE ADDED Cost & Effort
20
Fleet Safety – Getting Measurable Results Fleet Safety Management System
21
Fleet Safety – Getting Measurable Results Who Is ServiceMaster?
22
Fleet Safety – Getting Measurable Results Who Is ServiceMaster? ~$4 Billion Revenue #1 or #2 in Markets – Residential & Commercial ~40,000 Employees ~26,000 Vehicles – Top 3 Private Fleets Class 1 – 8 Hazardous Materials ~1,000 Company Locations - ~4,000 Franchisees Six Sigma Total Cost of Risk - $130 Million
23
Fleet Safety – Getting Measurable Results Born to Drive…
24
Fleet Safety – Getting Measurable Results A Little Short…
25
Fleet Safety – Getting Measurable Results Fleet Safety Management System 1. Leadership and Administration 2Employee Selection, Assessment, and Placement 3.Orientation and Training 4. Inspections 5. Accident / Incident Reports, Investigation, and Analysis 6. Work Rules, Procedures, and Permit Systems Elements
26
Fleet Safety – Getting Measurable Results Fleet Safety Management System 7. Occupational Health and Wellness 8. Insurance / Claims Management 9. Purchasing and Engineering 10.Communications & Promotions 11. Recognition & Rewards 12.Regulatory Compliance Management 13.System Evaluations Elements (continued)
27
Fleet Safety – Getting Measurable Results Fleet Safety Management System Functional Leader Adequate Time, Training, & Resources Proper Reporting Relationship Written Safety Management System Policy Statement Safety, Health, Security/Loss Prevention, Injuries, Collisions, Substance Abuse, Regulatory, … Responsibilities Functions & All Employees & Management Levels 1. Leadership and Administration
28
Fleet Safety – Getting Measurable Results Fleet Safety Management System Accountability Integrated into Business/Priorities/Plans, Disciplinary Actions, MBOs, Performance Management, … Employee Involvement Improvement Teams, Six Sigma, Safety Committees, … Government Regulations Monitoring of Federal, State & Local Regulations 1. Leadership and Administration
29
Fleet Safety – Getting Measurable Results Fleet Safety Management System 2. Employee Selection, Assessment, and Placement Application Requirements Company Specific & Regulatory Minimum Hiring Requirements Experience, Collisions, Driving Convictions, Road Tests, Regulatory, Drug Test, Exam, … Screening & Investigations MVR’s & Background Checks Interview & Selection Process
30
Fleet Safety – Getting Measurable Results Fleet Safety Management System Orientation Management Hourly Training Classroom & OJT Management – Fundamentals of S & H Hourly Initial & Recurrent Training Vehicle Specific “Defensive Driving” Regulatory Compliance Topics Remedial Training 3. Orientation and Training
31
Fleet Safety – Getting Measurable Results Fleet Safety Management System Three Prong Allocation Past Performance – premium allocation Current Performance - Deductible Charge Back System Incentive System – to get them to look forward Employee Injury / Illness Management Process Settlement Authority Return-to-Work / Transitional Duty 8. Insurance / Claims Management
32
Fleet Safety – Getting Measurable Results Fleet Safety Management System Vehicle Specifications Technology/Tools GPS, Onboard Computers, Collision Avoidance (e.g. Eagle Eye), Recorders (e.g. DriveCam) “How’s My Driving?” Decals Facility (Building & Equipment) 9. Purchasing and Engineering
33
Fleet Safety – Getting Measurable Results MEASUREMENT
34
Fleet Safety – Getting Measurable Results Goals & Measurement at SVM What Do We Measure? How Do We Set Goals? How Do We Motivate Compliance / Performance? What Do we Learn From Collisions, etc.?
35
Fleet Safety – Getting Measurable Results Goals & Measurement at Ryder What Do We Measure? How Do We Set Goals? How Do We Motivate Compliance / Performance? What Do we Learn From Collisions, etc.?
36
Fleet Safety – Getting Measurable Results Questions and Answers ?
Similar presentations
© 2025 SlidePlayer.com. Inc.
All rights reserved.