1. Copyright ©2014 John Wiley & Sons, Inc. All rights reserved. R ULES AND T RAINING Chapter Seven

2. Copyright ©2014 John Wiley & Sons, Inc. All rights reserved. C HAPTER O VERVIEW Introduction Cold Springs Bakery Handbook Progressive Discipline Training Record Systems

3. Copyright ©2014 John Wiley & Sons, Inc. All rights reserved. I NTRODUCTION Interchangeable terms “Big decision” Do not play “lawyer”

4. Copyright ©2014 John Wiley & Sons, Inc. All rights reserved. C OLD S PRINGS B AKERY H ANDBOOK Welcome Letter Goal Statement and History Your Role as an Employee of CSB Equal Employment Statement Logistics Payroll and Benefit Information Paid Time Off Unpaid Time Off/Leave of Absence Special Considerations/FMLA Education/Classes/ Certification Policies Use of Computers Discipline/Termination of Employment Job Descriptions Minnesota Food Code Fact Sheets

5. Copyright ©2014 John Wiley & Sons, Inc. All rights reserved. MFCFS: Person in Charge MFCFS: Hand Washing MFCFS: Employee Personal Hygiene MFCFS: Safe Sanitizing Safety Procedures –Material Safety Data Sheets –First Aid Kit and Fire Extinguishers –Weather Emergencies –Injuries at Work –General Safety Rules Allergens Employee Concerns and Suggestions C OLD S PRINGS B AKERY H ANDBOOK

6. Copyright ©2014 John Wiley & Sons, Inc. All rights reserved. P ROGRESSIVE D ISCIPLINE Verbal counseling Letter of counseling Letters of reprimand Separation Administrative law judge hearing

7. Copyright ©2014 John Wiley & Sons, Inc. All rights reserved. T RAINING R ECORDS General management practices (GMPs) Job description for a baker Proficiency training forms Four Keys