1. Collaborating with Business: A Survey of Employers Participating in PWDNET December, 2012 Leah Lobato, Utah State Office of Rehabilitation Carol Ruddell, Work Ability Utah 1

2. People With Disabilities Network (PWDNET) Joint MIG-Utah State Office of Rehabilitation effort established in 2005 Partner to create business relationships resulting in successful employees and businesses Design system responsive to meet business needs Follow CSAVR standards and protocols for business relations 2

3. PWDNET Services Multi-agency business driven service offering: Pre-screened, qualified candidates; Orientation workshops on hiring and retaining employees with disabilities; Customized worksite specific training; Job posting options (DOL Job Orders, listserv); Job fairs targeting candidates with disabilities; and Business to business networking 3

4. After six years… Is PWDNET meeting businesses’ needs? 4

5. Evaluation Method Survey and analysis conducted by the University of Utah’s Center for Public Policy & Administration On-line survey sent to 357 individuals who participated in a PWDNET employer event. – Represented 195 organizations. The response rate was 15% (n=54), representing over 45 organizations (23%). 5

6. Respondents’ Organizational Role Analysis respondent’s job titles revealed: 43% in Human Resources (specialist, generalist, etc.) 22% in management, including directors and a president 16% in recruiting functions 6

7. Overall, respondents were for-profit, large employers. 56% represented for-profit businesses 23% represented federal or state government 13% represented non-profit businesses 86% organizations employed over 150 people 7

8. Survey Topics Services used Usefulness of the services Satisfaction with program Value of the program to their organization Impact on human resource’s practices Suggestions for additional topics 8

9. Services Used and Usefulness On average respondents used 2.5 of 6 services offered Usefulness: Customized trainings – highest rating Employer workshops Individualized support to accommodate an employee Networking with other businesses 9

10. Value of Services 78% respondents indicated that the program was either valuable or extremely valuable to their overall employment practices. Aspects seen as most valuable: Increased knowledge and/or awareness Knowledgeable staff Networking opportunities 10

11. Changes to Employment Practices 72% of respondents (39 of the 54) indicated that their organizations had made changes in their employment practices since involvement in the PWDNET. – Changes to recruiting and hiring practices were most common (24 of the 39 responses). In addition, 29 respondents thought their organization would make changes to other areas of their employment practices in the future. 11

12. Recommendations for Program Improvements Additional screening of candidates Specific workplace information, for example accommodations within a call center worksite Job fairs in other areas of the state Full report: http://www.workabilityutah.org/about/products.php 12

13. Notable Quotes “It is an excellent resource for businesses and individuals with disabilities seeking employment.” “The most valuable aspect continues to be the interaction with your staff, being able to ask questions and get the support needed.” “Knowing that there is someone to help and assist when we do hire a person with a disability.” 13

14. Take Aways Customized programs may be viewed most favorably Group events provide the most information to the largest audience and create synergy and increase the learning effect Working with employers to create opportunities can have an impact Opportunity to network which is valued 14

15. Sherry Neal US Forest Service Civil Rights EEO Specialist Intermountain Region 15 Shannon Cassias Human Resource Consultant State of Utah Division of Human Resource Management

16. What’s happened since the PWDNET Employer Survey? 16

17. Recent Business Requests Established relationships move to a new level: New or more complicated questions New concerns Management styles and employee relationships Development of improved business processes 17

18. Discussion and Q & A 18 Thank you!

19. For additional information Leah Lobato Business Relations Specialist Utah State Office of Rehabilitation 1595 West 500 South Salt Lake City UT 84104 (801) 505-8491 leahlobato@utah.gov Carol Ruddell Project Director Work Ability Utah Utah Department of Health 1595 West 500 South Salt Lake City UT 84104 (801) 887-9388 cruddell@utah.gov 19