1. NTC TCS Training Dallas 2010 HMR modified for NY3 1 TaxWise Software NTC - Dallas Modified by HM Riggert for NY3 November 2010

2. NTC TCS Training Dallas 2010 HMR modified for NY3 2 TaxWise Software  The TaxWise CD  Structure of UTS Folder  Users and Defaults  EFIN Authentication  Carry Forward Prior Year Data  Cloning TaxWise  TaxWise Website  What’s Planned for TaxWise 2010

3. NTC TCS Training Dallas 2010 HMR modified for NY3 3 The TaxWise CD  The Initial TaxWise CD has more than just the Program TaxWise Publications IRS Publications Prior Year TaxWise Program Third Party Programs and Utilities  Together with the initial CD, you Receive a Training CD with practice problems etc.

4. NTC TCS Training Dallas 2010 HMR modified for NY3 4 The TaxWise CD - Publications  TaxWise Desktop Reference Guide  TaxWise Online Reference Guide  IRS Publication 17 – Tax Guide  IRS Publication 3189 - e-file Admin Guide  IRS Publication 4012 - Resources Guide  IRS Form 13614 – IRS Intake Sheet

5. NTC TCS Training Dallas 2010 HMR modified for NY3 5 The TaxWise CD – Programs  Prior Year TaxWise Program  Third Party Products Microsoft Internet Explorer - Website Link Adobe Reader - Website Link Windows Media Player – Website Link Macromedia Flash Player – Website Link

6. NTC TCS Training Dallas 2010 HMR modified for NY3 6 The TaxWise CD – Post Season  Typically during the summer CCH produces a ‘Post Season Release CD’ This CD includes the following All Program Updates A ‘Client Organizer’ feature Note: Final State Software is moved to the TaxWise Knowledgebase and is typically on the Post Season CD

7. NTC TCS Training Dallas 2010 HMR modified for NY3 7 UTS File Folder Lots of Folders and Files

8. NTC TCS Training Dallas 2010 HMR modified for NY3 8 UTS File Folder  Key TaxWise Files - located in UTSyy Folder SETUP.0 (Additional SETUP.nnn are for Networks) - Created By the Setup process SStorage.yy & Password.yy - Users Groups, Users and Passwords YY is the “year” DBRepair.exe - Database Repair

9. NTC TCS Training Dallas 2010 HMR modified for NY3 9 UTS File Folder  In TWTech Folder – Setup.exe Workstation Setup  In Database Folder – EMP.cdx &.dbf EIN Files  Proforma Folder Carry Forward Files

10. NTC TCS Training Dallas 2010 HMR modified for NY3 10 UTS File Folder  User Folders YI000000.000 - Contains form defaults for each user - Controlling file in ADMIN user folder Y is the “year” - I is “Individual” xxxxxx.PFL is Print Packet File in the Admin User folder Tax Returns

11. NTC TCS Training Dallas 2010 HMR modified for NY3 11 Users and Defaults  All USERS Require a Strong Alpha-Numeric Password for TaxWise 2010  Eight characters including at least one number, one upper and one lowercase letter  Desktop Password must be changed annually  TWO Password must be changed every 90 days  Users and Passwords set up in SECURITY MANAGER by ADMIN

12. NTC TCS Training Dallas 2010 HMR modified for NY3 12 Users and Defaults  Create or Modify TFDs in “Admin” before allowing a User to create unique TFDs  Main Information Sheet and 8879 Defaults  “Admin” TFDs transfer to all existing or new Users, unless the User is authorized to create and modify their own TFDs Note: A new User that is permitted to create unique defaults will initially have the “Admin” TFDs

13. NTC TCS Training Dallas 2010 HMR modified for NY3 13 Users and Defaults  Security Manager has two Tabs  Groups  Users  Use “Groups” Tab to add or modify Groups and to specify the allowed tasks for Users assigned to the Group  Use “Users” Tab to add or modify Users and to assign to a Group(s) Note: The default for new users is to be assigned to the “SuperUser” group which is not allowed to set unique TFDs

14. NTC TCS Training Dallas 2010 HMR modified for NY3 14 Users and Defaults  Suggested “Groups”  “ Counselors” - does not permit the Users administrative functions including “Transmitting” and use of “TaxWise Explorer”  “Defaults” – permits the Users to add or modify TFDs  “EROs” – permits same tasks as “Admin” except access to “Security Manager” Note: Users in Groups permitting more privileges than “SuperUser” must be removed from the “SuperUser” group or it will block their additional privileges

15. NTC TCS Training Dallas 2010 HMR modified for NY3 15 EFIN Authentication  EFIN authentication blocks the restoring of a return if the EFIN that was used to prepare the return is not registered on the computer.  EFIN authentication also blocks the Carry Forward function of Prior Year Data if the preparing EFIN is not registered. If XMIT code EFIN is replaced by Exception 3 primary, it is expected that carry forward will work. Note: Computers with Multiple EFINs using XMIT Codes meet this requirement

16. NTC TCS Training Dallas 2010 HMR modified for NY3 16 Carry Forward Prior Year Data  Prior Year Taxpayer information (name, address, SSN, etc.) can be retained and used in the following year. Process is automatic with TWO TW Desktop – use the prior year backup media.

17. NTC TCS Training Dallas 2010 HMR modified for NY3 17 Carry Forward Prior Year Data  TW Desktop Procedure is…. Install 2009 TaxWise and restore the Returns of the Taxpayers. When installing the 2010 TaxWise, say yes when asked if you want “prior year data” or if TaxWise 2010 is already installed, select “Carry Forward” from the “Tools” menu.

18. NTC TCS Training Dallas 2010 HMR modified for NY3 18 Client Letters Highly Recommended  Basic template included in TaxWise with a series of “If/Then” statements  Automatically includes:  Federal and State amounts owed/refund  Mailing instructions, and more  Can be easily edited if desired  Can be added to Print Packets  See TaxWise Help for instructions

19. NTC TCS Training Dallas 2010 HMR modified for NY3 19 Setting Up a Client Letter  From the Admin user, open tax form defaults.  From “Add a Form” find “Letter”. The text will look confusing; just ignore that for now.  All the data is pulled in from the EFIN setup information and from the open tax return.  You may edit any narrative information contained within the [ ] brackets, or just add your own text at any point (no brackets needed). For example: Add a signature  See TaxWise help for complete instructions

20. NTC TCS Training Dallas 2010 HMR modified for NY3 20

21. NTC TCS Training Dallas 2010 HMR modified for NY3 21

22. NTC TCS Training Dallas 2010 HMR modified for NY3 22

23. NTC TCS Training Dallas 2010 HMR modified for NY3 23 Cloning TaxWise  Cloning is the transfer of a completely installed TaxWise system, with defaults, print packets, users, prior year carryforwards, etc. already defined and tested, to additional standalone or network server computers, without the use of the TaxWise CD.  It’s much easier and faster than doing a new install from scratch on each computer.

24. NTC TCS Training Dallas 2010 HMR modified for NY3 24 Cloning TaxWise  Use a flash drive or CD for cloning. A minimum 512 Meg Flash drive is recommended; larger if multi-years are included or if TPDATA.TC is copied. (Flash drive is assumed for these instructions.)  Make sure the computer being cloned does not have a Workstation Number! In the UTSxx folder the only setup file should be SETUP.0, not SETUP.101 or other number. See “TaxWise Clones and Workstation Numbers” on AARP Extranet.

25. NTC TCS Training Dallas 2010 HMR modified for NY3 25 Cloning TaxWise  First set up and test one computer with all updates, defaults, users, etc. so that it is completely ready to go. Remember to carry forward prior year data.  Next, copy or zip (preferred) the entire UTSyy folder to a flash drive or copy the entire TPDATA.TC folder (zip not necessary because the folder is encrypted).

26. NTC TCS Training Dallas 2010 HMR modified for NY3 26 Cloning TaxWise  Remove the flash drive and place it in one of the USB ports of the target computer.  Copy or unzip the UTSyy folder from the flash drive to the the target computer: C:\ drive on IRS computer, or TrueCrypt volume (e.g. P:\) on non-IRS computer. A TPDATA.TC folder is copied to the C:\ drive on a Windows XP machine.

27. NTC TCS Training Dallas 2010 HMR modified for NY3 27 Cloning Process, Cont’d.  Navigate to the UTSyy\TWTech folder on the target computer.  Run the setup.exe file in the TWTech folder.  It will set up an identical copy of Taxwise to run on the target computer, including a desktop icon.  Change starting DCN if cloning to standalone computers for the same site.

28. NTC TCS Training Dallas 2010 HMR modified for NY3 28 Cloning Process, Cont’d.  If using the same clone to set up servers for different sites, remember to change SIDN, site name & address, EFIN, etc. in Setup and Tax Form Defaults on each server once TaxWise has been installed and before setting up that server’s workstations.  Remember to install on the TrueCrypt volume on non-IRS computers!

29. NTC TCS Training Dallas 2010 HMR modified for NY3 29 Cloning TaxWise  It is Recommended that the “first” TaxWise installation on each computer be from a TaxWise CD before using a Clone. Then replace the UTSxx folder. Installs support programs and Registry changes AARP & IRS Computers meet this recommendation when received

30. NTC TCS Training Dallas 2010 HMR modified for NY3 30 Cloning TaxWise  Make sure that your “clone” media (CD or Flash Drive) is secure TPDATA.TC is secure A password protected ZIP file is secure A copy of the UTSyy folder is NOT secure Note: Contact TaxAideTech@aarp.org for cloning assistance.axAideTech@aarp.org CCH does not officially recognize Cloning and will not provide support if you have a problem.

31. NTC TCS Training Dallas 2010 HMR modified for NY3 31 TaxWise.Com WEBSITE  Lots of Useful Information Program Updates Reports Knowledge Base  Can Access from Tab on TaxWise Program or directly to Website

32. NTC TCS Training Dallas 2010 HMR modified for NY3 32 TaxWise.Com WEBSITE Accessing TaxWise WebSite

33. NTC TCS Training Dallas 2010 HMR modified for NY3 33 TaxWise.Com WEBSITE Click on Support Login

34. NTC TCS Training Dallas 2010 HMR modified for NY3 34 TaxWise.Com WEBSITE  The Login Screen

35. NTC TCS Training Dallas 2010 HMR modified for NY3 35 TaxWise.Com WEBSITE  The Login Screen Client ID is 5 to 9 digit number assigned by CCH – It’s on the TaxWise CD Confirmation Sheet Default User Name is ADMIN -- Set-up additional users from the website Initial Password is your TaxWise Reg. Code -- Also on the TaxWise CD Fulfilment Confirmation Set-up new Password at initial log-in

36. NTC TCS Training Dallas 2010 HMR modified for NY3 36 TaxWise.Com WEBSITE Password requires EIGHT characters Password change required every 90 days If you get locked out you can reset your own password to Reg code (ADMIN) or user name – Need secret question answer

37. NTC TCS Training Dallas 2010 HMR modified for NY3 37 TaxWise.Com Support WEBSITE

38. NTC TCS Training Dallas 2010 HMR modified for NY3 38 TaxWise.Com WEBSITE  Website Navigation Return Query on HOME PAGE Reports from MY INFORMATION Tab Program Updates from UPDATE Tab Knowledge Base from SUPPORT Tab

39. NTC TCS Training Dallas 2010 HMR modified for NY3 39 TaxWise.Com WEBSITE TaxWise Knowledge Base

40. NTC TCS Training Dallas 2010 HMR modified for NY3 40 Modernized efile (MeF)  Modernized efile is a replacement system for the processing of efiles by the IRS.  TaxWise will begin phasing in MeF in the 2011 filing season (2010 TY).  This IRS process improvement will make many of your Acknowledgements almost immediate, and provide better reject explanations.

41. NTC TCS Training Dallas 2010 HMR modified for NY3 41 Modernized efile (MeF)  IRS is rolling out 1040 MeF in three- phases over three years:  The first phase of 1040 MeF occurred in February 2010 and includes Form 1040, and 21 1040-related forms.  The second phase of 1040 MeF occurs in January 2011 with hardware and code optimization.  The third phase of 1040 MeF occurs in January 2012 and includes the remaining forms for individual e-filing – 129 additional forms.

42. NTC TCS Training Dallas 2010 HMR modified for NY3 42 Modernized efile (MeF) If a tax return contains only these forms, the efile will be an MeF return. These returns will have a Submission ID number assigned instead of a Document Control Number. If the return is rejected and resubmitted, a new Submission ID will be assigned.

43. NTC TCS Training Dallas 2010 HMR modified for NY3 43 WHAT’S PLANNED FOR TAXWISE 2010  Desktop Version will allow switching back and forth between the FORMS or the INTERVIEW method to complete the return as in TaxWise On-Line  TaxWise 2010 will also include an INTERVIEW for State Tax Returns  You will be able to efile amended returns  TaxWise 2011 will allow for efiling a NY State only return

44. NTC TCS Training Dallas 2010 HMR modified for NY3 44 WHAT’S PLANNED FOR TAXWISE 2010  Counselor and QR initials will be entered in Preparer Use fields 13 and 14 and QR is recommended (soon to be required) to be done on computer – no more paper QR  Some attachments previously requiring the 8453 form can be efiled with the return in.pdf form – You’ll need a scanner, however.  Rejection error messages are to be simpler.  Use Schedule C instead of C-EZ.

45. NTC TCS Training Dallas 2010 HMR modified for NY3 45 WHAT’S PLANNED FOR TAXWISE 2010  There is a new Desktop Site License Exception 3 that allows an ERO to use one single EFIN for multiple sites. The ERO must transmit all of the returns with the same computer. Sites choosing to use this exception must indicate it at the time their software order is placed. If exceptions 1 or 2 apply do not specify exception 3 as CCH charges a license fee for each exception 3 site.  Separate TaxWise users will be created, each with the unique site information (SIDN, site name and address, etc), that will be used to identify returns prepared at the different sites.  If TW 2009 had a Primary EFIN and an XMIT EFIN and the XMIT EFIN is to be cancelled, you should be able to carry forward for both EFINs.

46. NTC TCS Training Dallas 2010 HMR modified for NY3 46 TaxWise 2010 Enhancements  Context Sensitive Help will be available  Time-out Reminder 5 min. before shut down  New User Roles added - Reviewer, E-file Manager  New Hot Keys for…  Move Curser to next Entry  Insert & Remove Rows - Statements & Worksheets  User defined Printing of State Forms  Custom Templates for tax form Defaults  Print Packets similar to Desktop TWO Changes

47. NTC TCS Training Dallas 2010 HMR modified for NY3 47 WHAT WAS NEW FOR TAXWISE 2009  Desktop able to use print setup to automatically print acknowledgements  There is a new user group, Return Manager, that has all Superuser functions plus the ability to view and edit returns of all users  Can add a watermark to File copy, Federal copy, and State copy printouts to make it easy to see copies that are to be retained by the taxpayer - This could help ensure that the taxpayers don’t mail in tax returns that were efiled.

48. NTC TCS Training Dallas 2010 HMR modified for NY3 48 TaxWise Software Questions? Suggestions? Discussion Points? Thank You NTC –Dallas