Document for Technical and Sales Training KX-NS300 Basic Specification

Document for Technical and Sales Training KX-NS300 Basic Specification
Rev 0.2 September 6, 2013 Panasonic System Networks PBX SE team This document explains basic specification of KX-NS300 version 1. It is recommended to know basic specification of KX-TDA100D and KX-TDA600 before reading this document. However it is not required to know KX-TDE, KX-NCP and KX-NS1000 before reading this document. Specifications are subject to change without notice.

FY2014 Merchandising Plan NEW こちらがオフィスの規模とグレードで分類した図です。 High-end
KX-NS1000 >/ 1,000 Ext. Pure IP-PBX KX-TDE600 Max. 992 Ext. KX-TDE200 Max. 256 Ext. KX-NCP500 Max. 68 Ext. KX-TDE100 Max. 256 Ext. KX-NCP1000 Max. 108 Ext. NEW DISCON Hybrid IP-PBX KX-NS300BX Max. 128 Ext. DISCON こちらがオフィスの規模とグレードで分類した図です。 KX-TDA100DBP Max. 128 Ext. DISCON KX-TES824BX Max. 24 Ext. KX-TEM824BX Max. 24 Ext. Standard KX-TEB308BX Max. 8 Ext. SOHO Mid. to large office

Customer Satisfaction Improved Work Efficiency
KX-NS300BX Why NS300? Support for various features enhances business productivity. The KX-NS300 offers a Unified Communication System and it is suitable for small to medium sized businesses. Cost Saving • Expandability • Backwards Compatibility • IP Networking Customer Satisfaction Improved Work Efficiency • Wireless Solution • Cellular Phone Integration • Voice Mail Solution • Built-in DISA • Call Centre Solution • Communication Assistant

11. Expandability Cost Saving
KX-NS300 has expandability with optional cards and expansion cabinets Analog CO or 4 PRI/E1 with 6 Analog CO SLT with 2 Digital PT or 64 SLT with 66 Digital PT (without D-XDP) You do not need to discard KX-NS300 to increase capacity in future. KX-NS300 without option KX-NS300 6-CO 16-DPT or SLT 6-CO + 2-DPT + 16-SLT 6-CO + 2-DPT + 16-SLT KX-NS 300 KX-NS 320 KX-NS 300 KX-NS 320 KX-NS 300 KX-NS 320 KX-NS 300 32 SLT SLT SLT SLT KX-NS320 is connected with KX-NS300 using dedicated cable (3m). It is like KX-TDA600 and KX-TDA620 connection. 5

100 % Feature Transparency like TDA600 and TDA620
12. Expandability Version 2 Cost Saving Capacity can be increased to 1,000 extensions using KX-NS300 version 2 software with KX-NS1000. (Hardware of KX-NS300 version 2 is same as version 1.) You do not need to discard KX-NS300 to increase capacity in future. 1,000 Extensions KX-NS 300 KX-NS 320 KX-NS 300 KX-NS 320 KX-NS 300 KX-NS 320 IP Network KX-NS1000 100 % Feature Transparency like TDA600 and TDA620 Max. 15 KX-NS300 with KX-NS320 can be slave unit of KX-NS1000. KX-NS1000 works as “KX-TDA600”. KX-NS300 with KX-NS320 works as “KX-TDA620”. 6

13. Built-in for Main Cabinet
Cost Saving You can save cost because required hardware is built-in for KX-NS ch DISA or Simple VM (Simple VM specification is same as ESVM2 card on OPB3 card of KX-TDA100D.) - Digital PT 2-port (+ 2 D-XDP) - SLT 16-port with caller ID and message waiting - Analog CO 6-port with caller ID Analog CO can be used for paging port or external BGM port ch internal BGM (WAV file can be saved.) - LAN port (10/100 Base TX) / USB port - Power supply / External battery port RS232 is not supported. SMDR is available using LAN. to KX-NS LAN Analog CO DPT RJ RJ RJ45 for 6-ch RJ45 for 2-DPT Power failure transfer for 2 ch (CO-1/2 to SLT1/2) SLT 5-RJ45 SLT 1-2 / SLT 3-4 SLT 5-8 / SLT SLT 13-16 7

14. Built-in for Expansion Cabinet
Cost Saving Built-in hardware for KX-NS320 is as follows. - SLT 16-port with caller ID and message waiting - Power supply / External battery port - Connection for KX-NS300 main cabinet Cable to KX-NS300 is packed. to KX-NS Power Failure Transfer SLT RJ RJ45 for 4-SLT RJ45 for 16-SLT 8

15. Compatibility for Telephone
Cost Saving KX-NS300 has compatibility with Analog PT and old Digital PT. You do not need to discard KX-T74xx / KX-T75xx Digital PT for KX-TD series PBX such as KX-TD816 and KX-TD1232, when you upgrade PBX to KX-NS300. <Compatible PT> APT KX-T77xx Old DPT KX-T74xx KX-T75xx New DPT KX-T76xx KX-DT3xx KX-DT5xx IP Phone KX-NT265 KX-NT3xx KX-NT5xx KX-UTxxx KX-NS 300 Optional DHLC4 card is required to connect Analog PT or KX-T74xx / KX-75xx Digital PT. KX-NS300 with 3 x KX-NS320 supports 8 DHLC4 cards for 32 these phones. KX-NS300 DHLC4 KX-NS320 DHLC4 DHLC4 DHLC4 6-CO + 2-DPT + 16-SLT 16-SLT KX-NT136, KX-NT400 and KX-HGT100 are not supported. DHLC4 supports KX-T76xx, KX-DTxxx and SLT also. 9

16. Card Installation for Main Cabinet
Two free slots are supported for extension. Another two free slots are for trunk and door phone. Max. 2 cards DHLC4 (Hybrid) Max. 1 card MCSLC8 (SLT) Each 1 card DPH2 (Door phone) DLC8 (DPT) SD (M/S/XS) and or (not “and”) DSP (S) Max. 1 card Max. 1 card LCOT6 (Analog CO) RMT (Modem) MCSLC16 (SLT) or (not “and”) or (not “and”) EXP-M (to NS320) PRI30 / E1 DLC16 (DPT) KX-NS300 for Optional Trunk or Door for Optional Extension MPR Option for Optional Trunk or Door for Optional Extension 6-CO + 2-DPT + 16-SLT (Factory Built-in) For example, if DLC16 is installed, other extension card cannot be installed. DLC card including default 2-ch does not support KX-T74xx/KX-T75xx. 10

17. Card Installation for Expansion Cabinet
DPH2 (Door phone) Max. 1 card Max. 2 cards LCOT6 (Analog CO) or or or or or DHLC4 (Hybrid) DPH2 (Door phone) DPH2 (Door phone) Max. 2 cards or / and MCSLC8 (SLT) PRI30 / E1 DLC8 (DPT) Max. 2 cards LCOT6 (Analog CO) LCOT6 (Analog CO) or (not “and”) LCOT6 (Analog CO) Max. 1 card or (not “and”) DPH2 (Door phone) MCSLC16 (SLT) Max. 1 card or (not “and”) LCOT6 (Analog CO) PRI30 / E1 DLC16 (DPT) PRI30 / E1 KX-NS320 for Optional Trunk or Door for Optional Extension Connection to KX-NS300 (Factory Built-in) for Optional Trunk or Door for Optional Extension 16-SLT (Factory Built-in) 11

21. IP Extension Cost Saving
IP Phone including SIP Phone can be installed in remote office without PBX. Telephone charge can be saved for call between main office and branch. Telephone Company Main Office Remote Office (Branch) PBX KX-NS 300 IP Network VPN Router VPN Router KX-NT SIP Pone Digital PT SLT SLT

22. IP Software Phone with UC (CA) Panasonic Network Camera
Business Improve You can take your phone with your PC to your home or hotel. “Software for Panasonic KX-NT” can be installed to your PC. Panasonic provides UC application Communication Assistant also. Office Home or Hotel KX-NS 300 IP Network VPN Router Software phone with CA 104 Panasonic Network Camera Digital PT SLT SLT VPN Soft Camera You (Boss) can control employees using software phone, CA, and network camera anytime anywhere.

23. Capacity Expansion by IP
Cost Saving Currently you may need IP phone in remote office only. However when your business expands in future, you can install 128 IP phones in main office and remote office. Main Office KX-NS 300 IP Network Max.130 SLT and Digital PT without D-XDP Remote Office DPT SLT IP Phone Main Office KX-NS 300 IP Network Digital XDP Remote Office DPT DPT SLT IP Phone IP Phone Max.160 SLT and Digital PT with D-XDP Max.32 IP-Phone Additionally Total 192 Extensions XDP = eXtra Device Port

24. PBX to PBX Connection using IP
Cost Saving You can use PBX to PBX H.323 Network to call extension in other PBX or customer in order to save charge of long distance call. Public Telephone Company (02) Public Telephone Company (03) Public Telephone Company (08) Customer Customer IP Network KX-NS 300 Sydney Office Melbourne Office Perth Office Ext Ext Ext Ext Ext When extension users in Melbourne or Perth dials 0/ , call is routed automatically through PBX in Sydney xxxx-xxxx via PBX in Sydney 　　 xxxx-xxxx via PBX in Melbourne - 08-xxxx-xxxx via PBX in Perth

26. SIP Trunk Service Cost Saving
Even when customer calls call center in UK (for example), KX-NS300 installed in your country can receive the call using SIP trunk service without high cost for international call. Following is popular example in India using KX-TDE600. KX-NS300 can support same feature. in UK IP Network Telephone Company SIP Provider (050) Office in India SIP Trunk SIP Phone SIP Phone DPT SLT SLT Dial

28. Paging over DECT Phone Business Improve
Paging over Panasonic DECT phone is available for hospitality and so on using conference group call feature. DECT Phone : KX-TCA175 / KX-TCA275 / KX-TCA185 / KX-TCA285 / KX-TCA385 3F 2F 1F CS Announce from Operator (After announcement) I will go to the room. I am on the 3rd floor now. DECT w/ headset Employee DECT w/o headset CS Announce from Operator (Announcement ) Can someone go to room 302? TV does not work. Reply from Employee CS KX-NS 300 Operator Conference Group Call All paged members can listen to both announcement and reply from some user.

31. Optional Card for Free Slot
Model Symbol Specification KX-NS5170 DHLC4 4-port for any Digital PT / Analog PT / CS (DPT I/F) / KX-TVM (DPT I/F) and 4-port SLT without Caller ID and without Message Waiting KX-NS5171 DLC8 8-port for Digital PT : KX-T76xx / KX-DTxxx and CS (DPT I/F) / KX-TVM (DPT I/F) KX-NS5172 DLC16 16-port for Digital PT : KX-T76xx / KX-DTxxx and CS (DPT I/F) / KX-TVM (DPT I/F) KX-NS5173 MCSLC8 8-port SLT I/F with Caller ID and Message Waiting KX-NS5174 MCSLC16 16-port SLT I/F with Caller ID and Message Waiting KX-NS5180 LCOT6 6-port Analog Trunk I/F with Caller ID KX-NS5290 PRI30/E1 30-ch ISDN or E1 by one card Trunk adapter for KX-NS1000 has compatibility. This occupies IP trunk channels. KX-NS8188 E1 adapter on IP trunk by DSP card without activation key KX-NS8290 PRI adapter on IP trunk by DSP card without activation key ISDN-BRI, T1, E&M and analog DID card are not supported. Pay tone feature is not available. 18

32. Optional Card on Mother Board
Model Symbol Specification KX-NS5110 DSP-S DISA (30 ch) or VoIP (61 ch) or mixture KX-NS5162 DPH2 Each 2 I/F for Door phone / Opener / Sensor KX-NS3134 SD(XS) VM recording time : 40H KX-NS3135 SD(S) VM recording time : 200H KX-NS3136 SD(M) VM recording time : 400H KX-NS5130 EXP-M Connection length : 3m (CAT5 cable) KX-TDA0196 RMT Modem for remote maintenance <SD Card> SD card is required for built-in ACD report, SMDR expansion to 40,000 calls, and recording for UM (Built-in KX-TVM). SMDR without SD card supports 1,000 call. DSP is also required for UM (Built-in KX-TVM). 19

41. Activation Key for VoIP
IP Trunk Activation Key as Trunk I/F Card KX-NSM102 IP Trunk (SIP or H.323) 2 ch KX-NSM104 4 ch KX-NSM108 8 ch KX-NSM116 16 ch IP Extension Activation Key as Extension I/F Card KX-NSM201 Panasonic KX-NT based IP Software phone (and KX-NT/UT hardware phone) 1 ch KX-NSM205 5 ch KX-NSM210 10 ch KX-NSM220 20 ch KX-NSM501 Panasonic KX-NT/UT hardware phone　 (Not including Panasonic KX-NT700) 4-ch is pre installed. KX-NSM505 KX-NSM510 KX-NSM520 KX-NSM701 SIP hardware/software phone (including Panasonic KX-NT700) KX-NSM705 KX-NSM710 KX-NSM720 Activation keys in this page and following pages are for both KX-NS300 and KX-NS1000. 20

42. Activation Key for PBX Feature (1)
UM (Built-in KX-TVM) Activation Key KX-NSU002 UM : Automatic Two-way Recording by supervisor All supervisor user KX-NSU003 UM : Message Backup KX-NSU102 UM : Channel Expansion as TVM204 card 2-ch is pre-installed. 2 ch KX-NSU104 4 ch KX-NSU201 UM : 1 mailbox user KX-NSU205 5 mailbox user KX-NSU210 10 mailbox user KX-NSU220 20 mailbox user KX-NSU299 All mailbox user KX-NSU301 UM : Two-way Recording by user 1 extension user KX-NSU305 5 extension user KX-NSU310 10 extension user KX-NSU320 20 extension user KX-NSU399 All extension user <VoIP (explained in previous page)> DSP and AK : KX-NSF990 are also required for KX-NS300. <UM> SD card, DSP and AK : KX-NSF990 are also required for KX-NS300. 21

43. Activation Key for Feature (2)
PBX Extension Feature Activation Key KX-NSE101 Extension and Mobile parallel feature 1 extension user KX-NSE105 5 extension user KX-NSE110 10 extension user KX-NSE120 20 extension user PBX to PBX Network Activation Key KX-NSN002 QSIG Network with Enhance Feature　 System Feature Activation Key KX-NSF101 3rd party CTI Interface　 KX-NSA020 Multiple CTI Connection　 KX-NSF201 Built-in ACD Report / Announcement of waiting order in queue 22

44. Activation Key for UC (Communication Assistant)
CA Activation Key KX-NSA201 CA Pro 1 extension user KX-NSA205 5 extension user KX-NSA210 10 extension user KX-NSA240 40 extension user KX-NSA249 128 extension user KX-NSA301 CA Supervisor KX-NSA401 CA Operator Console KX-NSA901 CA Network Plug-in 1 CA user KX-NSA905 5 CA user KX-NSA910 10 CA user KX-NSA940 40 CA user KX-NSA949 128 CA user KX-NSA010 CA Thin Client Server Connection　 23

46. Pre-Installed Activation Key for Trial
60-day trial is available before buying activation key for followings. 60-day can start anytime for each feature. (not start after default clear) Trial cannot be used repeatedly. (only one time) UM (Built-in KX-TVM) : Automatic Two-way Recording by Supervisor UM (Built-in KX-TVM) : Message Backup UM (Built-in KX-TVM) : (128 mailbox users) UM (Built-in KX-TVM) : 2 Way Recording (30 extension users) Mobile Extension (30 extension users) CA PRO (128 users) CA Supervisor (1 user) CA Operator (1 user) CA Thin Client Server Connection 3rd party CTI Interface　 Multiple CTI Connection　 Built-in ACD Report / Announcement of waiting order in queue 24

47. Activation Key - Condition
Activation key is required for CTI server except CA. - When other CTI server application is connected with KX-NS PBX directly, activation key for CTI (server) interface is required. - When other CTI server application is connected through CSTA MUX, activation key for CSTA MUX is required. Activation key for CTI (sever) interface is NOT required in this case. CA Client AK CA Basic / CA Pro etc CA Client AK CTI Server AK CTI Server AK CSTA MUX AK Not Required Panasonic CA (Server) Other Application (Server) Panasonic CSTA MUX Panasonic CA (Server) CTI Server AK Not Required Other Application (Server) - 2 to 4 CTSA MUX AKs are required for 2 to 4 “other application”. - KX-NS PBX does not support Panasonic PA server and KX-NCV200. - AK is not required for CA Call Accounting because this uses SMDR interface. - AK is required for application on Panasonic TAPI TSP. 25

48. Activation Key - Condition
Following activation key for KX-NS1000 is not required for KX-NS300. KX-NSM005 As memory for IP extensions KX-NSM010 As memory for IP extensions KX-NSM030 As memory for IP extensions KX-NSM099 As memory for IP extensions < Note for KX-NSF990 > DSP-S without KX-NSF990 does NOT work for VoIP and UM (Built-in KX-TVM). It works for DISA. DSP-S with one KX-NSF990 works for DISA and both VoIP and UM (Built-in KX-TVM). No need two KX-NSF990. KX-NSMxxx is also required for VoIP. KX-NSUxxx is also required for UM (Built-in KX-TVM). 26

51. Location of Installation
KX-NS300 and KX-NS320 can be installed on wall or in 19 inch rack. KX-A437X is required for KX-NS300 to use 19 inch rack. Picture is added in October. Picture is added in October. On Wall in 19 inch rack Power Unit AC Input AC100V - 240V　50/60Hz　XXA DC Input External Battery +36V DC Power consumption 104W Chassis Dimension 430mm(W) x 88mm(H) x 367mm(D) 2U (Tentative Size) Weight (under study） It is required to open the top cover of cabinet to install optional cards. 27

52. Programming Programming is available using PT or PC. PC programming is available through LAN or modem on site and through LAN or modem from remote location. Telephone Company CO / PRI / E1 Customer’s Office Dealer’s Office Router KX-NS 300 Internet LAN Modem Modem LAN KX-TDA0196 has to be installed in KX-NS300 to connect using modem. Port forwarding is required for router to connect through LAN from remote location. Independent maintenance port like KX-NS1000 is not supported. 28

53. Web Programming Easy Program
Built-in web server supports PBX and VM all programming. - Programming is very easy because programming method is basically same as KX-TDA-TDE-NCP and KX-TVM. - It is not required to install Application (Programming Tool) because Web. MS Internet Explorer and so on are required. Programming for PBX features Same as TDA/TDE !! .　 Programming for VM features Same as TVM !!

54. Programming Tool Application (Programming Tool) is required to connect through modem. GUI and Operation for programming are same as web programming. NS Unified Web Maintenance Console .　

55. Programming using PT Easy Program
Operation for programming is same as KX-TDA100D. Program 660 works for UM (Built-in KX-TVM : Default = 500). .　

100 % Feature transparency like TDE600 and TDE620
3. KX-NS1000 Outline KX-NS 1000 KX-NS1000 supports 1,000 extensions and built-in solution. - 1,000 IP phone or 1,000 Digital PT or 1,000 SLT or 1,000 mixture. - Built-in solution supports Voice Mail, Unified Message, Recording, Call center, Unified Communication, Mobility, Conference, One-look networking and so on. KX-NS8188 E1 adapter KX-NS8290 PRI adapter Built-in Solution KX-NS1000 Master KX-NS1000 Slave KX-NS0130 KX-TDE620 etc KX-NS0130 Max. 16 KX-NS1000 IP Network 1,000 Extension KX-DT w/ SLT KX-DT KX-T7xxx SLT DSS Console KX-NT KX-UT Other SIP SIP Phone Softphone 100 % Feature transparency like TDE600 and TDE620 32

Customer or other Extension
KX-NS 300 11-1. Voice Mail KX-NS 1000 KX-TVM version 3 based Voice Mail function is built-in. Memory card, VoIP DSP card and activation key are required for full KX-TVM function. KX-TVM (Built-in) Built-in VM Max. 24ch 400h recording for KX-NS300 1,000h recording for KX-NS1000 VM Group Ext No. : 500 Mailbox Customer or other Extension 101 104 102 105 103 : Hello this is Tom. Please lave voice message. No Answer KX-TDA/TDE/NCP KX-TVM200 Max. 24ch 1,000h recording VM Group Ext No. : 500 Susan Mike Tom 33

11-2. Voice Mail KX-NS 300 KX-NS 1000
KX-TVM version 3 based Voice Mail function is built-in. Memory card, VoIP DSP card and activation key are required for full KX-TVM function. <KX-NS300> <KX-NS1000 with DSP> (Factory Built-in) w/o SD or w/o DSP : 2h Without SD or without DSP 2h Same feature as SVM on OPB3 card of TDA/TDE/NCP. (Factory Built-in) Compact Flash : 2h Same feature as KX-TVM KX-NSU001 AK : 15h with above Compact Flash KX-NS3134 2G SD card : 40h DSP is also required. KX-NS3135 8G SD card : 200h DSP is also required. KX-NS3136 16G SD card : 400h DSP is also required KX-NS0135 Compact Flash : 200h KX-NS0136 Compact Flash : 450h KX-NS0137 Compact Flash : 1,000h <For KX-NS300 / KX-NS1000 Common> KX-NSU102 AK : More 2-ch KX-NSU104 AK : More 4-ch KX-NSU2xx AK : for xx users KX-NSU3xx AK : 2-way Recording for xx users using PT [2-way Record] button or CA 34

with VM as attached file
KX-NS 300 12-1. Unified Message (VM to ) You can receive voice message as by PC at your desk or by your smart-phone anywhere immediately. Missed call w/o voice message also can be ed. So these messages are unified by . You do not miss any contact from your customers, if you get Activation key : KX-NSU2xx is required to send . Mobile Network or WiFi IP Network or Telephone Company Some customer sends . Office KX-TVM (Built-in) with VM as attached file Some customer leaves VM or disconnects call without VM. Server < example for missed call > 35

12-2. Unified Message (VM/Fax to e-mail)
KX-NS 1000 You can receive voice message and fax as by PC at your desk or by your smart-phone anywhere immediately. Missed call w/o voice message also can be ed. So these messages are unified by . You do not miss any contact from your customers, if you get Activation key : KX-NSU2xx is required to send . Mobile Network or WiFi IP Network or Telephone Company Some customer sends . Office KX-TVM (Built-in) with VM/Fax as attached file Some customer leaves VM or disconnects call without VM. Server Occupied memory for 1 minute voice message is same as approximately 28 pages fax. KX-NS300 does NOT support Fax to . Some customer sends fax. Optional card : KX-NS0106 has to be installed to receive fax or send fax. One KX-NS106 supports one ch. KX-NS1000 one look network supports 16 KX-NS0106. 36

13-1. Recording KX-NS 300 KX-NS 1000
Supervisor can record call for other extension to built-in VM automatically. This is useful for call center or for reducing unnecessary call such as call to personal friend using company phone cost during working time. Activation key : KX-NSU002 is required. (KX-NSU3xx is not required.) Easy programming and playing for supervisor using built-in web server KX-TVM (Built-in) Customer Extension Supervisor KX-NS300 can record max. 24 calls at the same time. KX-NS1000 one cabinet can record max. 24 calls at the same time. KX-NS1000 one look network supports max. 16 built-in VM in order to expand channels and recording capacity. 24ch Record 24ch Record 24ch Record 37

13-2. Recording - Back-up KX-NS 300 KX-NS 1000
Back-up is available for recording to server (NAS) or USB memory automatically by schedule if maximum recording capacity is not enough. KX-NS PBX has USB port. Activation key : KX-NSU003 is required for back-up. WAV converter is provided by Panasonic. KX-TVM (Built-in) Caller ID, year, date and time are included in the file name for easy search. KX-TVM (Built-in) Back-up of system configuration data is also available using AK:KX-NSU003. 38

14. Call Center - Voice message
KX-NS 300 14. Call Center - Voice message KX-NS 1000 Queuing order is announced using built-in VM to caller who is calling call center. Expected waiting time also can be announced using built-in VM. Caller feels that KX-NS PBX user has very professional call center. Activation key : KX-NSF201 is required. <Example of waiting time> Four other people are waiting. And your expected waiting time is around 16 minutes. DISA Hello this is Panasonic Travel. This call is recorded in order to improve our service. Customer DISA No Dial to ICD ICD Group w/ Queuing table Talking is recorded automatically. Idle Ext? Yes KX-TVM (Built-in) No Queuing message by DISA Sorry all agents are on the phone now. Please wait for the moment. We are connecting by queuing order. Or dial 1 to leave voice message KX-TVM (Built-in) Four other people are waiting. Caller can leave voice message. KX-TVM (Built-in) One agent becomes idle. BGM for ICD Group We are providing special price for trip to Japan… 39

15. Call Center - Report KX-NS 300 KX-NS 1000
Call center monitoring and reporting are built-in. Activation key : KX-NSF201 is required. (Same as Queuing order announcement) Optional SD card is required for KX-NS300 to log 300,000 calls. Optional compact flash card is required for KX-NS1000 to log 600,000 calls. Factory built-in compact flash card for KX-NS1000 supports 10,000 calls (for trial). <What is New from CA Supervisor?> - Graphical report, exporting to CSV and so on are supported. - Report for call center agent (extension user in ICD group) is supported. - Application installation is not required for client PC because KX-NS PBX supports this feature using built-in web server. 40

16-1. UC : Unified Communication
KX-NS 300 16-1. UC : Unified Communication KX-NS 1000 Unified Communication server (Communication Assistant) is built-in. You can select best contact method depend on other party’ status Call extension / Call cell phone / Call home phone Leave voice message / Send / Chat Activation key is required for CA Pro, CA Supervisor and CA Operator. On the phone PC(CA) used PC(CA) not used CA is working but PC was not operated since Day HH:MM. 41

IP Network (SIP Provider)
KX-NS 300 16-2. UC - Video Call KX-NS 1000 SIP video phone is available by P2P using H.263 or H.264. P2P for IP extension to SIP trunk is also supported. (But Panasonic HD-VC cannot be SIP extension of KX-NS1000.) HQ Branch SIP Video Software-phone with USB camera IP Network (VPN) or Yealink IP Video Phone VP-2009 Fanvil D800 Android Video Phone for example P2P < P2P > IP Phone Type IP Ext to IP Ext SIP Trunk to IP Ext (*1) KX-NT300 series Yes No KX-NT543/546/560 Yes (*2) KX-NT550 series KX-UT series 3rd party SIP phone IP Network (SIP Provider) P2P *1) Depend on specification of SIP provider, this feature does not work. *2) Software version up of NT500 is required. Customer 42

17-1. Mobility - Receive a call
KX-NS 300 17-1. Mobility - Receive a call KX-NS 1000 When your customer calls your office phone number, both phone in office and your cellular phone can ring at the same time. Activation key : KX-NSE1xx is required for xx users. PBX has to detect “answer” of cellular, because PBX has to stop ringing of extension phone when cellular phone answers the call. Telephone Network Cellular Network Dial (1) Any CO type including cellular phone (2) IP / ISDN / E1 / Analog (3) IP / ISDN / E1/ Analog with reverse (1) (2) (3) Office Customer Phone number of caller (customer) can be displayed depend on specification of telephone network. This service is available by some ISDN or SIP network in Europe. EXT EXT Extension 102 sets call forwarding no answer to cellular phone ( ) with “keep ringing” mode. 43

17-2. Mobility - Make a call KX-NS 300 KX-NS 1000
When you call your customer using cellular phone through PBX (DISA), the phone number of your office is informed to your customer instead of the number of your cellular phone. DID number can be informed as CLIP for SIP / H.323 / ISDN Phone number of the line is informed to cellular from telephone network for analog. Telephone Network Cellular Network (3) Any CO type including cellular phone (2)(1) SIP / H.323 / ISDN / E1 / Analog regardless reverse (3) (2) (1) Office Dial PBX DISA number : after DISA answer + CO access number : 0 or 9 + Customer phone : Customer EXT EXT Cellular phone can be recognized as extension (102) automatically based on pre-assigned caller ID ( ). 44

3rd party SIP software-phone in Smart-phone (VPN is not required.)
KX-NS 300 17-3. Mobility using IP KX-NS 1000 Media Relay GW function is built-in to connect KX-NT500, KX-UT and 3rd Party SIP phone at remote location without VPN. Smart-phone user can make a call by software-phone without telephone charge. VoIP DSP is occupied even for call between IP extension and remote IP extension. Any extension (IP / DPT / SLT) can be paired with any other extension. Cellular Company Data Service Office Not P2P Cellular Voice Service Internet Cellular Data Service or WiFi 104:Mike VoIP DSP VPN Router as cellular P2P EXT Mike EXT EXT EXT 103 Dial 103. - Version up is required for software of KX-NT500 and KX-UT. - This feature is NOT supported for other Panasonic IP phone such as KX-NT300 and KX-UDT. - Blank UDP transmit capability is required for 3rd Party SIP Phone. (This condition is same as SBC router.)　　 3rd party SIP software-phone in Smart-phone (VPN is not required.) 45

18. Conference KX-NS 300 KX-NS 1000
Any extension user including software-phone in smart-phone can make a conference group call. All 32 members can talk. (Not only listen.) Cellular phone Smart-phone If member cannot answer the call or member is not called because not programmed as member, they can join by PIN through DISA after one or more members answer the call. Extension user can dial PIN directly without DISA. Telephone Company Cellular Company IP Network *32 - Conference group number (1-8) - PIN # software-phone in Smart-phone Feature KX-NS300 without DSP KX-NS300 with DSP KX-NS1000 with DSP Recording to Built-in VM No 24 calls can be recorded. Conference group call : Dial *32 Yes (32ch) Yes (72ch) Other conference such as PT [Conference] key *1) *1) 32ch : 3 people x 10 rooms / 4 x 8 / 3x5 + 4x4 / 8 x 4 for example (Max. 8 people) 46

19-1. One-look Networking KX-NS 1000
Any extension user including software-phone in smart-phone can make a paging call to all PBXs connected by one-look networking. Activation key : KX-NSN001 is required for each PBX. 2nd KX-NS1000 in Tokyo 1st KX-NS1000 in Fukuoka Paging Paging Paging Paging IP Network (VPN) 16th KX-NS1000 in Niseko Paging *33 – Paging group number Paging Paging

KX-NS300 version 2 can be slave unit of one-look network.
19-2. One-look Networking KX-NS 1000 KX-NS1000 one-look networking supports full feature transparency like TDE600-TDE620 connection. - Max.16 KX-NS1000 can be connected for one-look connection. - Max. 1,000 extensions are supported by one-look networking. - Both master unit and slave unit are “KX-NS1000”. - Slave unit has to be registered to master unit like IP-PT registration. Programming is very easy because it is same as IP-PT registration. TDE620 is connected with TDE600 by cable. Master Register Slave Max. 15 slave NS1000 can be registered to one master NS1000. Digital PT IP-PT Digital PT is connected with PBX by cable. IP-PT is registered to PBX. CO Fukuoka IP Network IP Network (VPN) CO Tokyo Register .　 CO Niseko KX-NS300 version 2 can be slave unit of one-look network.

20. Security with Network Camera
KX-NS 300 20. Security with Network Camera Alarm detected by sensor port of KX-NS PBX is ed so that you can access network camera and so on immediately using smart-phone or PC. Mobile Network or WiFi IP Network Window near meeting room was broken. View camera. Make a paging call using SIP software-phone. Dial *3301. or Office Server KX-NS1000 does not support this feature currently. Both PBX and security camera can be provided by Panasonic. Other major PBX makers do not have security camera. Optional card : KX-NS5162 has to be installed for sensor. One KX-NS5162 supports 2-ch sensor and 2-ch door phone. KX-NS300 with expansion cabinets supports 4 KX-NS5162. 49

3rd party SIP software-phone in Smart-phone (VPN is not required.)
KX-NS 300 21-3. SIP Software-phone KX-NS 1000 Conditions When smart-phone receives call to cellular phone ( for following example), call using SIP software-phone is disconnected. This condition is based on specification of OS or SIP software-phone as application. Therefore call with extension (colleague) is recommended. Call with trunk (customer) is not recommended. Telephone Company Cellular Company Not recommended Data Service Office Cellular Voice Service Internet Cellular Data Service or WiFi VoIP DSP VPN Router as cellular EXT Mike EXT EXT EXT 103 Dial 0/ 3rd party SIP software-phone in Smart-phone (VPN is not required.) 50

21-4. SIP Phone for Hotel KX-NS 300 KX-NS 1000
Two IP phones in guest room can have one extension number. If 2 IP phones are required in all rooms, KX-NS1000 can support 500 rooms with 1,000 IP phones without Q-SIG connection. Wake-up call and message waiting are supported for SIP phone also. Room 301 = Extension 301 KX-UT is Panasonic SIP phone. OS of KX-UT670 is Android version 2.2. Application can be developed by software vender for each hotel customer. KX-UT670 on the desk KX-UT113 near bed Any extension (IP / DPT / SLT) can be paired with any other extension. For example, SIP software-phone in smart-phone can be paired with SLT. 51

with VM/Fax as attached file
22-1. Unified Message - Receive KX-NS 1000 KX-NS1000 receives Fax / VM and sends them by through server. KX-NS1000 works as client. Gmail and Hotmail are also available for KX-NS1000. Gmail Server Mobile Network or WiFi IP Network or Telephone Company Some customer sends . Office KX-TVM (Built-in) with VM/Fax as attached file Some customer leaves VM or disconnects call without VM. KX-NS300 also supports Gmail and Hotmail for VM to or sensor to . KX-NS300 does not support Fax to . Some customer sends fax. 52

22-3. Unified Message - Send
KX-NS 1000 You can send fax through KX-NS1000 without printing, when you have to contact your customer by fax. Some your customer may use only fax instead of . - One KX-NS1000 supports one channel to send or receive fax. Fax data is queued in KX-NS1000 to send fax from KX-NS1000 if channel is occupied Automatic repeat feature of customers’ fax is useful to send fax to KX-NS Fax driver for PC is provided by Panasonic. Print out from application such as MS Word. Select Fax number to send. IP Network Telephone Company Office Fax Driver VPN Router “Print-out”. VPN Fax Driver Customer Server VPN has been already installed usually in order to access to server.

34-2. Built-in VPN KX-NS 1000 WAN / Built-in Router can support VPN (IP-SEC) feature also. This is useful when customer needs VPN network newly for one-look networking. Activation key : KX-NSN216 is required. One AK supports 16 connection. This can be used for software-phone also when VPN software is available in PC or smart-phone. Max. two AKs support 32 connection. NS1000 (+built in Router) Router NS1000 (+built in Router) Smartphone Internet Cellular NW IPsec VPN VPN KX-NS300 version 2 supports WAN by optional hardware. Easy Installation even for VPN by Panasonic technology “VPSS”. 54

51. Activation Key KX-NS 1000 Activation key for KX-NS300 can be used for KX-NS1000. Following activation key is required only for KX-NS1000. 55

52. Activation Key KX-NS 1000 Following activation key is for KX-NS1000 version 3 new features. Centrilized Activation Key Model Name Feature Maximum Description Note KX-NSF201 Call center Enhancement 1 AK Built-in ACD Report, Announcement of waiting number for queuing *1 Distributed Activation Key (These AK are required for each master and slave PBX.) Model Name Feature Maximum Description Note KX-NSN101 Built-in Router 1 AK Activate Router function *1 KX-NSN216 IPsec (VPN) (16sessions) 2 AK Activate 16 sessions of IP-VPN (IPsec) for Note *1) 60days free trial is available. 56

53. Activation Key KX-NS 1000 Following activation key is for KX-NS1000 version 3 new features. Distributed Activation Key (These AK are required for each master and slave PBX.) Model Name Feature Maximum Description KX-NSX910 Expansion AK from NSM005 1 AK IP phone Capacity is increased to 100ports KX-NSX930 from NSM010 IP phone Capacity is increased to 300ports KX-NSX999 from NSM030 IP phone Capacity is increased to 640ports 30 50 100 300 640 IP phone Pre-installed NSM005 NSM910 NSM930 NSM999 NSM010 NSM930 NSM999 NSM030 NSM999 NSM099 60days free trial is NOT available. 57

Terminal (IP-Phone) 2013 2014 KX-NT560 KX-NT366 KX-NT556 KX-NT553
KX-NT511A KX-NT511P KX-NT305 KX-NT505 KX-NT303

Terminal (IP-Phone) KX-NT560 KX-NT556/553 KX-NT546/543 High-End
4.4 inch Backlight LCD - Self Labeling 32 Flexible Buttons 2 Giga Ethernet Port(10/100/1000M) KX-NT556/553 - 6-Line Backlight LCD (NT553:3-Line) - Self Labeling 36 Flexible Buttons(NT553:24) 2 Ethernet Port(10/100/1000M) KX-NT546/543 - 6-Line Backlight LCD (NT543:3-Line) - 24 Flexible Buttons 2 Ethernet Port(10/100M) High-End KX-NT551 - 1-Line Backlight LCD - 8 Flexible Buttons 2 Ethernet Port(10/100/1000M) KX-NT511A - 1-Line LCD - 3 Flexible buttons - 2 Ether Port(10M/100M) Office market 59

Terminal (IP-Phone) High Audio Quality Special material cone circle
Acoustic chamber (acoustic box) - Full Duplex Speakerphone(KX-NT560/NT55x Series/NT511A) The speakerphone supports "full duplex“ enabling both parties to speak at the same time without their voice getting cut out. - Supports the G.722 codec G.722 codec provides calls with high quality and reduced stress. - Advanced speaker design Speakers enhance the characteristics of low frequencies and contain a high performance D-class audio amp. - Larger acoustic chamber The acoustic chamber reduces echo and vibration from the speaker. High Speed Communication Hands free communication - Supported Gigabit Ethernet(KX-NT560/NT55x Series) High-speed data transfer is possible. - Built-in Blue Tooth(KX-NT560 only) Bluetooth for wireless calls using a supported headset. - Electronic Hook Switch(EHS) Supported By connecting an EHS headset , you can perform wireless communication. Easy to Use Design - Paper Label Free (KX-NT560/NT556/NT553) Since the numbers are displayed on the screen, a paper label is not required. - Small footprint reduces desk space - Longer handset curly cord -Longer handset curly cord -Small footprint 60

Terminal (SIP-Phone) 2013 2014 KX-UT670 KX-UT248 KX-UT136 KX-UT133

Terminal (SIP-Phone) Vertical market High-End KX-UT670 KX-UT248
- 7 inch color touch screen Backlitght LCD - 24 Flexible Buttons 2 Giga Ethernet Port(10/100/1000M) KX-UT248 4.4 inch Backlight LCD - Paper less 32 Flexible Buttons 2 Giga Ethernet Port(10/100/1000M) KX-UT136/133 - 6-Line Backlight LCD (UT133:3-Line) - 24 Flexible Buttons - 2 Ethernet Port(10/100M) KX-UT123/113 - SIP SLT - 3-Line LCD (UT123:with Backlight) - 1 Ethernet Port(10/100M) Vertical market Office market 62

<Monitoring Solution>
Terminal (SIP-Phone) <Monitoring Solution> KX-UT670 Entrance Office Factory Reception KX-NS300 KX-UT670 (Up to 32 sets) Network Switch Used as network camera viewer if used with Panasonic network camera 63 63

Terminal (Digital Analog Phone)
2013 2014 KX-DT346 KX-DT546 KX-DT343 KX-DT543 KX-DT333 KX-DT321 KX-DT521 KX-DT590 KX-DT390 X KX-DT301/NT303 KX-T7730 KX-T7716 KX-T7705 KX-T7703

~FAX, E-mail integration~
KX-NS1000 Version1 Unified Messaging ~FAX, integration~

~Built-in Voice Messaging~
KX-NS1000 V1.1 Unified Messaging ~Built-in Voice Messaging~

General Overview Unified Messaging is a combination of voice, data and fax. The Unified Messaging (UM) system is built into the NS1000. Full Voice mail features, Optional Fax server module, Microsoft Outlook Plug-in, etc. User Customer Server (IMAP4 / POP3) er Voice Message FAX Message Voice Call Built-in UM The KX-NS1000 PBX has a built-in Unified Messaging system that provides voice mail and fax services to its subscribers. PSTN Voice Message Extension FAX Message FAX Call Cellular Phone Integration 67

1. Personal Greeting Message 2. Can leave a voice message.
1-1 Mailbox Overview Voice messages are saved in the corresponding Mailboxes. A subscriber is an extension user who has a mailbox assigned to his extension. Subscribers can play back messages saved in their mailboxes, leave messages for other subscribers, record greeting messages, and more. Simple Voice Mail and two-way recording example KX-NS1000 Subscriber Outside Caller Built-in UM Ext. 101 Mailbox: 101 1. Personal Greeting Message 3. Can play back the left message. Mailbox 101 2. Can leave a voice message. … Voice massaging features are provided on each mailbox. Therefore, mailboxes should be prepared in advance. Mailbox 105 1. Two-way recording - The conversation is recorded. Conversation Ext. 105 Mailbox: 105 2. Can play back.

1-2 Voice Recording Features (1)
Simple Answering Machine Features for Extensions By setting the forwarding destination (Busy, No Answer, Intercept routing, etc.) to the built-in UM, a simple answering machine feature can be operated. The caller can leave a voice message for the corresponding extension. KX-NS1000 Ext. 101 Mailbox: 101 1. Incoming Call to Ext.101. Built-in UM 2. Forward to UM 3. Personal greeting of Ext.101 is sent to the caller. Forwarding setting in advance. Mailbox 101 * Busy, No Answer, Intercept routing, etc. 4. Can leave a voice message to Mailbox 101. A mailbox assigned to a subscriber provides Simple Answering Machine features to the subscriber. * A subscriber should record his/her own greeting message before using his/her mailbox.

1-2 Voice Recording Features (2)
Voice Mail Transfer A subscriber can transfer a call to his/her mailbox if he/she does not want to answer the call. While ringing example KX-NS1000 Ext. 101 Mailbox: 101 1. Incoming Call to Ext.101. Built-in UM 3. Redirect to UM 2. Press “Voice Mail Transfer” button while ringing. 4. Personal greeting of Ext.101 is sent to the caller. Mailbox 101 The Voice Mail Transfer feature is a kind of Simple Answering Machine features. If using a PS in parallel with a PT or SLT (in Wireless XDP Parallel mode), subscribers cannot use the Voice Mail Transfer button to forward a call to their mailboxes while it is ringing. 5. Can leave a voice message to Mailbox 101. * A subscriber should record his/her own greeting message before using his/her mailbox.

1. Conversation (while talking)
1-2 Voice Recording Features (3) Two-way Record / Two-way Transfer / One-touch Two-way Transfer A subscriber can record a conversation into his/her own Mailbox or another subscriber’s Mailbox while talking on the phone. KX-NS1000 3b. Two-way Transfer - The conversation is saved in another subscriber’s mailbox. Built-in UM Mailbox 101 3c. One-touch Two-way Transfer - The conversation is saved in another subscriber’s mailbox with an one touch operation. … 3a. Two-way Record - The conversation is saved in the subscriber’s mailbox. Mailbox 105 Ext. 105 Mailbox: 105 A mailbox assigned to a subscriber provides Voice recording features to the subscriber. 1. Conversation (while talking) 2. Press FF button.

1-6 Sending Messages (2) Message Delivery : Sending messages to other subscribers Multiple mailboxes are grouped into a specified number of Mailbox groups. By using Mailbox group, subscribers and callers can send voice messages to multiple subscribers at once. Ext. 101 Mailbox: 101 KX-NS1000 Built-in UM Mailbox 101 Send (record) a voice message to Mailbox group (No. 555). Mailbox Group : Group No. “555” Ext. 103 Mailbox: 103 103 Ext. 104 Mailbox: 104 A message is left to Mailbox 103, Mailbox 104, Mailbox 105, at once. 104 105 Ext. 105 Mailbox: 105

1-7 Mailbox Options System mailboxes for FAX Service, etc. KX-NS1000 …
Mailboxes which are not assigned to extension users, e.g. for FAX service, can exist. KX-NS1000 Subscriber Built-in UM Ext. 101 Mailbox: 101 Mailbox 101 … Mailbox 105 Ext. 105 Mailbox: 105 According to the client's conditions of use, use suitable mailboxes. Mailbox 250 for FAX Service Mailbox 999 for System Manager

3-2 Basic Settings : UM Group
UM Group / Floating Extension Number (FEN) The UM ports are used to access the Built-in UM from extensions, trunks, etc. KX-NS1000 Built-in UM Access to the UM (Dialling the FEN); (Playing back the messages, Forwarding destination, etc.) UM port1 Ext. 5101 UM port2 Ext. 5102 UM port24 Ext. 5124 UM Group ; 2 ports are available by default. Optional Activation keys will expand the ports. Mailbox Mailbox FEN; 500 (Default) … Setup -> PBX Configuration -> Unit Settings The PBX initially provides two ports (called UM ports) for use by the Unified Messaging system. A port acts as a pathway into the Unified Messaging system, so when a call is directed to the Unified Messaging system, it requires one available UM port. (20) A UM group is the collection of all Unified Messaging ports of one PBX. Each UM group is assigned a floating extension number. When incoming calls are received at the floating extension number of the UM group, calls will hunt starting at the lowest UM port number. Floating Extension No.

1-2 Operation Overview (1)
Operation by Telephones KX-NS1000 FAX Card UM FAX Machine LAN 2. Access to the mailbox from the extension telephones. - A user can take the FAX message in addition to the voice message. - Also can transfer the FAX message to a FAX machine and print out the FAX. Users can access the mailbox to listen the voice messages, to transfer the FAX messages to the FAX machine, etc. from the extension telephones, outside lines, etc. Extension telephones 1. The Message Waiting Lamp on the telephone can notify that a new message (Voice / FAX) is left in the mailbox.

Operation by PC KX-NS1000 FAX Machine PSTN FAX Card UM LAN FAX sending - A FAX can be sent through the PBX from PC. - FAX driver needs to be installed to the PC. Desktop Messaging (MS Outlook, etc.) - Voice / FAX messages are displayed in the MS outlook inbox. - These messages can be controlled through MS Outlook window. notification (SMTP, POP3) - New Voice / FAX message is left. (with attachment) - System alarm - etc. Users can access the mailbox to check the left voice & FAX message from client software. Also, faxes can be sent to through the PBX. The client software can be popular software (Microsoft Outlook, etc.) .

2-1 FAX Server Overview Optional FAX card provides the FAX Server function on UM. Receiving / Distributing / Sending Faxes Optional FAX card KX-NS0106 is necessary to be mounted on the mother board. PSTN KX-NS1000 The PBX can receive, distribute, and send faxes. Received faxes can be saved in mailboxes * and then forwarded, printed, downloaded, etc. Also, the FAX card is used for sending a FAX to PSTN or FAX Extension. FAX card FAX Extension * approx. 28 pages Fax message = 1 minutes voice message If an optional fax interface card is installed on the mother board, the PBX can receive, distribute, and send faxes. The subscriber can send the documents as a fax. The subscriber can send received faxes to a fax extension to print them out. The subscriber can display a fax image of received fax message on the PC screen. 79

2-3 Method to Send Faxes FAX Printer Driver
Subscribers who install the FAX printer driver (Panasonic product) can send faxes from their PC using the standard “print” function of an application. An operation example Select “Print” function on an application. Select “Panasonic NS1000 FAX Driver” as the printer. The FAX printer driver software runs on the PC in the following Microsoft Windows operating systems. - Microsoft Windows XP, Vista, 7 (For 32bit) - Microsoft Windows 7 (For 64bit)

(IMAP4 client : MS Outlook, etc.)
3-1 Integration Overview There are two types of integration. Notification ; SMTP, POP3 PC (POP client software) KX-NS1000 Server UM Mailbox Sends s (Voice / FAX) using SMTP. Voice Mail / FAX Notification using POP3 IMAP Integration ; MS Outlook integration, etc. KX-NS1000 PC (IMAP4 client : MS Outlook, etc.) notification ; The PBX only sends s. (Non Synchronized) (18) IMAP Integration ; Users can access the mailbox directly. (Synchronized) UM Mailbox Can access the mailbox directly. (using IMAP4)

3-3 E-mail Notification : Operation
NS1000 sends s to the corresponding users. Server 3. Voice Mail / FAX Notification (using POP) 2. Sends s using SMTP. Non-Synchronized 1) Cannot open the mailbox directly. 2) Cannot delete the messages left in the mailbox directly. KX-NS1000 POP client UM Mailbox The PBX operates as an client when sending s. 1. A new message is left. An activation Key (KX-NSU2xx) “Unified Messaging Notification” is required for this feature. 82

3-5 IMAP Integration : Overview
Received FAX / Voice messages are stored in the mailbox of UM. The FAX / Voice messages appear in the subscribers’ inboxes as messages. MS Outlook example KX-NS1000 MS Outlook UM Mailbox Voice Message FAX Message Same Inbox Can access through MS outlook. FAX message : Tiff format Voice message : WAV format Integration with Microsoft Outlook allows subscribers to access the contents of their mailboxes through Microsoft Outlook in the same way they do . MS Outlook directly accesses to the PBX as IMAP client. No additional server is required! An activation Key (KX-NSU2xx) “Unified Messaging Notification” is required for this feature.

3-6 IMAP Integration : Operation
IMAP Client (e.g. MS Outlook) Synchronize 1) Can open the mailbox directly. 2) Can delete the messages left in the mailbox directly. KX-NS1000 UM Mailbox With IMAP integration, subscribers can do the following: • Play back voice messages ; The status of played messages can be changed to “OLD”. • View received fax messages • Save voice and fax message data to their PCs • Delete voice and fax messages from their mailboxes on the PBX. If a voice message is opened from the “preview window” , the message is kept as “NEW”.

4-10 Printing Out Faxes (1) A subscriber can send received faxes to another destination. This feature can be used to send received faxes to a fax machine to print out them. NS1000 FAX extension Built-in UM Ext. 103 Mailbox: 103 1. Access the Mailbox. Mailbox 103 3. The received faxes are sent to the fax extension, then printed out. 2. Operation through the voice mail guidance. To listen to voice messages, press 1. To listen to fax message envelopes, press 2. In this slide, the operations to print out the fax messages stored in the mailbox from the extension telephones are explained. The fax messages can also be printed on any Fax machines (e.g. at remote office) from the outside lines. To print this message, press 7. Enter the FAX number, followed by [#]. To print at your default FAX machine (*), press only [#]. To print from your FAX telephone, press [0] [#]. * Refer to the next slide for details.

5-5 IMAP Integration : Client Settings
Settings Points Microsoft Outlook example Server Information Account Type : Incoming mail server : Outgoing mail server (SMTP) : Logon Information User Name : Password : Select “IMAP”. IMAP Enter the IP Address of the PBX. smtp.ns1000.com Enter the Mailbox number. (Not “Login ID” for logging into the Web MC with user profiles.) 105 The same password should be set to both the mailbox and the IMAP client. ******** Enter the password which is set at the “Mailbox Password (Message Client)” of each mailbox.

Operation by Telephones KX-NS1000 FAX Card UM FAX Machine LAN 2. Access to the mailbox from the extension telephones. - A user can take the FAX message in addition to the voice message. - Also can transfer the FAX message to a FAX machine and print out the FAX. Users can access the mailbox to listen the voice messages, to transfer the FAX messages to the FAX machine, etc. from the extension telephones, outside lines, etc. Extension telephones 1. The Message Waiting Lamp on the telephone can notify that a new message (Voice / FAX) is left in the mailbox.

Operation by PC KX-NS1000 FAX Machine PSTN FAX Card UM LAN FAX sending - A FAX can be sent through the PBX from PC. - FAX driver needs to be installed to the PC. Desktop Messaging (MS Outlook, etc.) - Voice / FAX messages are displayed in the MS outlook inbox. - These messages can be controlled through MS Outlook window. notification (SMTP, POP3) - New Voice / FAX message is left. (with attachment) - System alarm - etc. Users can access the mailbox to check the left voice & FAX message from client software. Also, faxes can be sent to through the PBX. The client software can be popular software (Microsoft Outlook, etc.) .

2-1 FAX Server Overview Optional FAX card provides the FAX Server function on UM. Receiving / Distributing / Sending Faxes Optional FAX card KX-NS0106 is necessary to be mounted on the mother board. PSTN KX-NS1000 The PBX can receive, distribute, and send faxes. Received faxes can be saved in mailboxes * and then forwarded, printed, downloaded, etc. Also, the FAX card is used for sending a FAX to PSTN or FAX Extension. FAX card FAX Extension * approx. 28 pages Fax message = 1 minutes voice message If an optional fax interface card is installed on the mother board, the PBX can receive, distribute, and send faxes. The subscriber can send the documents as a fax. The subscriber can send received faxes to a fax extension to print them out. The subscriber can display a fax image of received fax message on the PC screen. 91

2-3 Method to Send Faxes FAX Printer Driver
Subscribers who install the FAX printer driver (Panasonic product) can send faxes from their PC using the standard “print” function of an application. An operation example Select “Print” function on an application. Select “Panasonic NS1000 FAX Driver” as the printer. The FAX printer driver software runs on the PC in the following Microsoft Windows operating systems. - Microsoft Windows XP, Vista, 7 (For 32bit) - Microsoft Windows 7 (For 64bit)

(IMAP4 client : MS Outlook, etc.)
3-1 Integration Overview There are two types of integration. Notification ; SMTP, POP3 PC (POP client software) KX-NS1000 Server UM Mailbox Sends s (Voice / FAX) using SMTP. Voice Mail / FAX Notification using POP3 IMAP Integration ; MS Outlook integration, etc. KX-NS1000 PC (IMAP4 client : MS Outlook, etc.) notification ; The PBX only sends s. (Non Synchronized) (18) IMAP Integration ; Users can access the mailbox directly. (Synchronized) UM Mailbox Can access the mailbox directly. (using IMAP4)

3-3 E-mail Notification : Operation
NS1000 sends s to the corresponding users. Server 3. Voice Mail / FAX Notification (using POP) 2. Sends s using SMTP. Non-Synchronized 1) Cannot open the mailbox directly. 2) Cannot delete the messages left in the mailbox directly. KX-NS1000 POP client UM Mailbox The PBX operates as an client when sending s. 1. A new message is left. An activation Key (KX-NSU2xx) “Unified Messaging Notification” is required for this feature. 94

3-5 IMAP Integration : Overview
Received FAX / Voice messages are stored in the mailbox of UM. The FAX / Voice messages appear in the subscribers’ inboxes as messages. MS Outlook example KX-NS1000 MS Outlook UM Mailbox Voice Message FAX Message Same Inbox Can access through MS outlook. FAX message : Tiff format Voice message : WAV format Integration with Microsoft Outlook allows subscribers to access the contents of their mailboxes through Microsoft Outlook in the same way they do . MS Outlook directly accesses to the PBX as IMAP client. No additional server is required! An activation Key (KX-NSU2xx) “Unified Messaging Notification” is required for this feature.

3-6 IMAP Integration : Operation
IMAP Client (e.g. MS Outlook) Synchronize 1) Can open the mailbox directly. 2) Can delete the messages left in the mailbox directly. KX-NS1000 UM Mailbox With IMAP integration, subscribers can do the following: • Play back voice messages ; The status of played messages can be changed to “OLD”. • View received fax messages • Save voice and fax message data to their PCs • Delete voice and fax messages from their mailboxes on the PBX. If a voice message is opened from the “preview window” , the message is kept as “NEW”.

4-10 Printing Out Faxes (1) A subscriber can send received faxes to another destination. This feature can be used to send received faxes to a fax machine to print out them. NS1000 FAX extension Built-in UM Ext. 103 Mailbox: 103 1. Access the Mailbox. Mailbox 103 3. The received faxes are sent to the fax extension, then printed out. 2. Operation through the voice mail guidance. To listen to voice messages, press 1. To listen to fax message envelopes, press 2. In this slide, the operations to print out the fax messages stored in the mailbox from the extension telephones are explained. The fax messages can also be printed on any Fax machines (e.g. at remote office) from the outside lines. To print this message, press 7. Enter the FAX number, followed by [#]. To print at your default FAX machine (*), press only [#]. To print from your FAX telephone, press [0] [#]. * Refer to the next slide for details.

5-5 IMAP Integration : Client Settings
Settings Points Microsoft Outlook example Server Information Account Type : Incoming mail server : Outgoing mail server (SMTP) : Logon Information User Name : Password : Select “IMAP”. IMAP Enter the IP Address of the PBX. smtp.ns1000.com Enter the Mailbox number. (Not “Login ID” for logging into the Web MC with user profiles.) 105 The same password should be set to both the mailbox and the IMAP client. ******** Enter the password which is set at the “Mailbox Password (Message Client)” of each mailbox.

The PS will automatically switch Between cells without disconnecting
1-1 System Overview A DECT portable station (PS) is a wireless extension of the PBX. Handover The PS will automatically switch Between cells without disconnecting the call . PS PS Coverage Area CS KX-TDE Telephone Line CS A DECT portable station, or "PS", is a wireless extension of the PBX. (AN1)PSs can be used as long as they are within range of a (AN2)cell station, or "CS", which serves as a wireless antenna for PS communications. (AN3)CSs provide a range of approximately 30 to 60 meters. (AN4)Even if a PS user moves during a conversation, the PS will automatically switch between cells without disconnecting the call. This feature is called "handover". Also, when using a PS, it is possible to use PBX features just as when using a proprietary telephone. Coverage Area About 30 m to 60 m KX-NCP ・A CS is a cell station connected to the PBX using a telephone cable. ・The number of simultaneous calls supported (2, 4, or 8 channels) varies by CS model. 99

3-1 Equipment, Distance Between Devices
Noise and electrical interference must be considered. Noise or electrical interference may cause calls to be disconnected. More than 2 m More than 1 m TDE NCP 15-40 m More than 0.5 m Indoor Only More than 2 m Office Equipment The PBX and CS must be at least 2 m from each other. The CS must be installed at least 2 m away from other office equipment. Each CS should be 15 to 40 m from another CS. Each PS must be at least 1 m away from a CS. Each PS must be at least 0.5 m away from another PS. Because DECT wireless systems use radio waves, noise and electrical interference must be considered. Noise or electrical interference may cause calls to be disconnected. (AN1)Each CS must be placed a certain distance from other equipment. For example, CSs should be installed 15 to 40 meters from each other, and Must be installed at least 2 meters from other office equipment. (AN2)Also, note that a CS cannot be installed outdoors. Note that a CS can not be installed outdoors. 100

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Document for Technical and Sales Training KX-NS300 Basic Specification

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Document for Technical and Sales Training KX-NS300 Basic Specification

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