2. Child Helpline International Child helplines and telecoms Our partnership with the GSMA Quiz

3. Child Helpline International

5. Our Vision A world where technology allows children to be heard, one by one, and through their voices shape the world and realise their rights.

6. From our home in Amsterdam, we consolidate data provided by the child helplines to identify worldwide trends and highlight gaps in systems that are meant to protect children.

7. We then use this information to drive policy change at national, regional and global levels.

8. Child Helpline International and the GSMA

9. Child Protection Systems

12. Child helplines and telecoms

14. Too many calls, too little capacity

15. High phone bills

16. Binding partnership agreements

17. Lack of resources

19. Make all calls to child helplines free of cost for both the children and child helplines Generate resources for child helplines

20. Free our Voices campaign #freeourvoices For more information and a chronological overview of social media activities:

21. Our partnership with the GSMA

22. GSMA and Child Helpline International sign MoU

23. Child Helpline International and the GSMA work together... …to protect young people and safeguard their right to be heard. The GSMA and CHI have signed an agreement that establishes a roadmap for promoting child helplines across the globe, including measures to strengthen relationships between national mobile operators and their in- country helplines and foster collaboration on issues such as a safer Internet for children.

24. November 20, 2015

25. GSMA operator members who have pledged to support child helplines Airtel, Avea, Axiata, Bouygues, China Mobile, China Unicom, Deutsche Telekom, Digicel, KDDI, KT, Millicom, NTT DOCOMO, Nuevatel, Ooredoo, Orange, SK Telecom, STC, Telecom Italia, Telefónica, Telekom Austria, Telenor Group, TeliaSonera, Telstra, VimpelCom, Vodafone and Zain.

26. GSMA and Child Helpline International – members meeting 22 May

27. Child Helpline International and the GSMA, example Latin America Mexico: Agreement with Alianza por la Seguridad en Internet (ASI) El Salvador: promotion of the Alerta Angel Desaparecido (missing children) programme of the Attorney General Brazil: support and SMS promotion of SaferNet and Dial 100 Nicaragua: support and SMS promotion of the child helpline133 from the Family, Adolescence and Childhood Ministry Costa Rica: promotion and free calls to the 1147 helpline from the Patronato de la Infancia. Expansion of the means of communications and growth of the child helpline

28. Quiz How many contacts to child helplines remained unanswered in the last 10 years? What is the name of our global campaign that calls for support so that every call from every child can be answered?