1. Drug Demand Reduction Coordinator (DDRC) Training Presented by Jett Mayhew, National DDR Officer Last Updated December 2011

2. Overview DDRC as a manager Duties of the DDRC –Region-level planning and execution –Supervising and mentoring DDRAs –Supervising and mentoring DDROs –Working with the National DDR Officer Getting started Questions

3. DDRC as a Manager (1 of 4) You can make a difference –The people you manage have to be more effective and more productive with you in the DDRC position than they would be if you were not. People aren’t mushrooms –We all know mushrooms grow very well when kept in the dark. People, on the other hand, function better when they are kept in the loop and given straight information. Communicate with your people!

4. Make sure you are motivating your team –Your goal as the DDRC is to get and keep people motivated and working towards a common goal. Watch your own actions to be sure you aren’t defeating your own efforts by discouraging people’s motivation. Don’t be demanding. With Cadet Programs and DDR working together, it will motivate your teams. Keep the flame alive –When people get into the DDR program, they are all fired up and ready to do great things. Over time, they can wear down. Do what you can to fan the flames of members’ enthusiasm. If you do, you will be amazed by their output. Cadets are always excited for new adventures, so get them involved. DDRC as a Manager (2 of 4)

5. Share ownership of each activity –It is a lot easier to get your people to support an activity if they have an opportunity to participate in the planning and execution of the activity. –Remember, you will need member support for your region’s activities. Examples include Region Staff College – Region Chaplains College – Region Cadet Competition – Region Conferences – Region CAC – Region Flight Clinics Work with your Cadet Programs personnel –You report to the Region DCS, Cadet Programs –Work with Wing DCPs along with Wing DDRAs DDRC as a Manager (3 of 4)

6. Improve your customer service –Who are your customers? Your subordinates, upper chain of command, and your community. –Below are 10 skills that can help you with your customer service. 1. DDR Program knowledge 2. Professional Communication (Verbal, written, and listening) 3. Problem resolution 4. Task orientation and time management 5. Persuasive abilities 6. Flexibility 7. Work Ethic 8. Professionalism 9. Confidence 10. Leadership DDRC as a Manager (4 of 4)

7. Duties of the DDRC Region-level planning and execution of the DDR program along with Region DCS/CP Supervising and mentoring DDRAs Supervising and mentoring DDROs Working with the National DDR Officer

8. Region-level Planning and Execution (1 of 6) Evaluate the condition of the DDR program in your region –Determine the Best Practices and work to ensure those programs are able to continue –Identify and implement solutions to existing or emerging problems within the DDRP at the wing/region level Work closely with region Cadet Programs staff and region Chief of Staff for Cadet Programs to encourage DDR integration with all wing activities –Work with CAC and the region DCS/CP to plan cadet activities –Ensure DDR is taught at all wing encampments as listed in the Encampment Curriculum

9. Promote a strong safety and Operational Risk Management (ORM) program –Conduct ORM analysis before EVERY activity –Safety should be first! Work with the region Safety Officer to promote the safety of all region and community members during activities Region-level Planning and Execution (2 of 6)

10. Nominate a DDR Wing of the Year –Consult with region staff and use a CAPF 120 to nominate the wing in your region who has had the most active and excellent DDR program during the last year –Use the EOY report as supporting documentation –Nominations must have the signature of the Wing Commander –Nominations must be received by Wing HQ by 15 January Region-level Planning and Execution (3 of 6)

11. Work with region staff to find an assistant DDRC –As with all other positions in CAP, it is very important to train your replacement –With an assistant, your job becomes easier because you can distribute the workload –Assistant DDRCs are assigned the same way as DDRCs in eServices –We encourage that all levels have a cadet DDRC/DDRA/DDRO even though they cannot be listed in eServices; fill out the CAPF 2a for their positions Region-level Planning and Execution (4 of 6)

12. Submit an After Activity Report (AAR) for each activity you conduct –All reporting is done in eServices –AARs are due within 15 days after the activity –If you have questions about submitting an AAR, please see the AAR Reporting tutorial on the DDR website (capmembers.com/ddr) –If you still have questions, contact the National DDR Officer Region-level Planning and Execution (5 of 6)

13. Verify that wings in your region have all completed an End of Year Report NLT October 30 each year –The EOY report is completed in eServices under DDR Reporting –AAR information is automatically integrated into the EOY report, making the DDRA’s job easier! –Encourage your DDRAs to submit AARs throughout the year, and wing demographic information whenever it changes –Your job is to verify the submitted EOY reports –There is no reason for the EOY reports to be late - the sooner they are completed, the sooner NHQ/DDR can report to the Air Force Surgeon General Region-level Planning and Execution (6 of 6)

14. Supervising & Mentoring DDRAs (1 of 4) Educate and train DDR & CP personnel on appropriate DDR responsibilities –AFI 10-2701 (July 2005) defines CAP’s DDR program as a component of the Cadet Program –In March 2010, CAP’s national commander returned DDR to the jurisdiction of Cadet Programs. Because of this, DDR and Cadet Programs need to have a firm partnership –This can be done through planning joint activities, maintaining active communication, etc. Provide supervision, including constructive feedback and corrective actions, to wings in a timely and respectful fashion

15. Help each wing develop strategic goals –Based on the national-level goals listed in CAPR 51-1, the wing should develop a year-long plan –The wing plan should include a roadmap of goals and how the wing plans to achieve each one –Goals should be achievable, yet challenging –The goals should force the wing to look at things in a new way and reach for things they haven’t had before Supervising & Mentoring DDRAs (2 of 4)

16. Communicate with wings on a regular basis to answer questions and ensure they have the resources they need to run an active DDR program –Be an open and available resource for DDRAs and others interested in the DDR program –Maintain your professional development so that you can be as helpful as possible to those you are managing –If a wing has no assigned DDRA, work with the units within the wing to make sure they have what they need –Work closely with the DCP in every wing Supervising & Mentoring DDRAs (3 of 4)

17. Review activity funding requests from units and wings –Activities requiring funding for out-of-pocket expenses use DDR form 1B and DDR form 1C (80/20 rule and 30-mile rule apply) –Activities requiring catalog promotional items use a DDR form 1A and DDR form 1C (shipping costs and 30-mile rule apply) –DDR form 1C requires the Unit Commander’s and the Wing Commander’s signatures –The DDRA and commanders APPROVE the forms –The DDRC REVIEWS the forms for errors and DDRA forwards to NHQ/DDR –Wing demographic information must be submitted before any funds are approved by NHQ –DDR forms can be downloaded from www.capmembers.com/ddr Follow up on all unit activity funding requests Supervising & Mentoring DDRAs (4 of 4)

18. Verify member reports in eServices –As a DDRC, you can request access to see which units and wings have assigned DDR officers and which do not. This can help you in contacting and coordinating with DDROs, DDRAs, DCPs, and wing commanders –Work with the region PD Officer to get permission to access Member Reports –If a unit/wing claims to have a DDRO/DDRA, but they are not assigned in eServices, it does not count –Cadets cannot be assigned in eServices, so if a unit/wing has a cadet DDRO/DDRA, there must be a paper CAPF 2a on file Supervising & Mentoring DDROs (1 of 3)

19. To print a Member Report of DDROs/DDRAs in your wing or region –Log in to eServices –Click Member Reports on the right side of the Home Screen –For Report Type, choose Membership by Duty Position –For Unit, select your region (e.g., MER-001) or wing (e.g., MD-001), and verity that View Unit Only is not selected –Under Functional Area, select Cadet Programs –Under Duty Position, select Drug Demand Reduction Administrator or Drug Demand Reduction Officer –Choose the type of report (PDF, Excel, or Word) –Click View Report Supervising & Mentoring DDROs (2 of 3)

20. Verify After Activity Reports in eServices –Once a unit has completed an activity, they fill out an AAR in eServices and you will receive an email –Verify each report for completeness –Common error: total gate count at a large event is not your attendance; attendance is the actual number of people who completed the DDR activity or received DDR education at the event –Common error: do not count attendees/students/participants in the man hours for implementation –If you have questions about accessing submitted After Activity Reports, please consult the online tutorial –Encourage DDROs and DDRAs to submit their AARs in a timely manner (within 15 days of events) –Let DDRAs know how they are doing by monitoring the metrics screen Supervising & Mentoring DDROs (3 of 3)

21. Working with the National Team Leader Direct all questions/suggestions for improvement to the National DDR Officer Submit all Form 1A/Form 1B/Form 1C requests to the National DDR Officer for review if you have questions Assist the National DDR Officer in developing training plans for the DDR program –Tele-training –DDRO/DDRA training –DDR lesson plans

22. Getting Started Make sure the Region Commander or Personnel Officer has assigned you as the DDRC in eServices Work toward your Master Rating in the DDR Specialty Track (CAPP 228) Become very familiar with DDR functions in eServices (www.capnhq.gov) and the DDR website (capmembers.com/ddr) Read the Quick Start guide on the Resources page of the DDR website Lead your team