1. 1 Lecture 9 Training & Development & Orientation Concept of Training & Development Issues Related to Training Training & Development Process Training Methods Concept of Management Development General Concepts OrientationSpecial Training AreasTraining Evaluation Career Planning Organizational Development

2. 2 Job and Career Security Job Security Implies security in one job, often with one company Career Security Requires developing marketable skills and expertise that help ensure employment within a range of careers

3. 3 Training and Development Human Resource Development (HRD) A major HRM function that consists not only of T&D but also individual career planning, development activities and performance appraisal Training Activities designed to provide learners with the knowledge and skill needed for their present jobs Development Learning that goes beyond today’s job and has a more long - term focus Training and Development (T&D) The heart of a continuous effort designed to improve employee competency and organizational performance

4. 4 Learning Organizations Firms that recognize the critical importance of continuous performance related training and development and take appropriate action View training as strategic investmentRather than a budgeted cost Some results of a study funded by US department of education Increasing capital stock by 10 %Increases productivity by 3.2 % Increasing an Individual’s work hours by 10 % Increases productivity by 6 % Increasing an Individual’s educational level by 10 % Increases productivity by 8.6 %

5. 5 Organizational Change and Training & Development Change in OS – technology – educational level – human resource etc

6. 6 Factors Influencing Training & Development Commitment from specialists and generalists Top management support Technological advances Learning styles Organization complexity Other human resource functions

7. 7 The Training & Development Process The Training Cycle Model Training needs identification Designing training program Implementing training program Evaluation Setting training objectives Training needs analysis

8. 8 Determining Training & Development Needs Level 1Organizational analysis Level 2Task / job analysis Level 3Person / employee analysis Job Requirements Employee Capabilities TrainingGap

9. 9 Training & Development Methods Mentoring and coaching Classroom programs Role playing Videotapes Case study Behavior modeling

10. 10 Training & Development Methods Business games Simulations Computer based training Distance learning E-learning (web based training) video conferencing

11. 11 Training & Development Methods Internship Job rotation On the job training

12. 12 Importance of Corporate Universities and Community Colleges to Training Corporate universitiesCommunity colleges

13. 13 Management Development Learning experiences provided by an organization for the purpose of upgrading skills and knowledge required in current and future managerial positions

14. 14 Orientation The initial T&D effort for new employees that strives to inform them about the company, the job, and the work group

15. 15 Special Training Areas English as a second language Diversity Ethics Teamwork Conflict resolution Empowerment communication Customer service

16. 16 Implementing Training and Development Programs Requirements and Problems

17. 17 Evaluating Training and Development Training Effects to be Measured 1- Reaction 2- Learning 3- Behavior 4- Results Effectiveness

18. 18 Career Planning and Development Career A general course that a person chooses to pursue throughout is his or her working life Career Planning An ongoing process whereby an individual sets career goals and identifies the means to achieve them Organizational Career Planning The planned succession of jobs worked out by a firm to develop its employees

19. 19 Organizational Development (OD) The planned process of improving an organization by developing its structures, systems, and processes to improve effectiveness and achieve desired goals Quality circles Survey feedback Sensitivity training Team building