1. Career Profile of Caty Agge Cellular Sales Verizon Wireless

2.  This particular business is located at: 1820 Madison St. Clarksville, TN 37043  Each associate uses their personal cell phone for business which helps them create a more personal relationship with their customers. Caty uses the cell phone number 217-855-6689.

3. Skills Needed to Perform This Position  Graphic Design  Communication  People Oriented

4. Talents Pertaining to this Position  Being able to read people  Driven and understanding  Ability to communicate properly  Understand the way a consumer operates when making a purchase  Possess a full understanding of the decision consumers are making and how to assist in closing the sale

5. Caty’s Level of Education and Prior Work Experience Education Work Experience  B.S. Business Administration with concentrations in Insurance and Risk Management  Management and Marketing, minor in Marketing  M.S. Business Administration with a specialization in Marketing  Marketing Intern  Aquatics Director and Pool Manager

6. Marketing Role for Independent Sales  Self marketing  Growing and maintaining a client base  Freedom to work with prices, bundle accessories, and create an overall experience for clients

7. Level in Career  Works side by side with at most 6 consultants  A total of 18 on the local team and 90 in the Middle TN market  A Team Leader is present but is not reported to  Consultants report to Regional Directors  Caty is at the beginning of her career due to not working for 2 years while living over seas  Caty has been with this position since February 2012  No one reports to consultants

8. Organizational Chart  A flat organizational chart to keep things simple and allow all the consultants to perform as managers  If customers walk in and ask for a manager, each consultant has the capability to work with these customers  Consultants have the authority to give discounts to customers

9. Typical Day at Work told by Caty Agge  “A typical day begins by opening up the location we are working at. I work with one other person to do this. We must evaluate inventory in stock and determine what phones we need to sell that day and how we are going to market or “place” that phone. You can say we evaluate the 4 P’s: Product-what phone, Promotion-what specials we will offer, Price-items, Placement-how will I deliver this message to my clients or potential clients. It also takes a significant amount of having the ability to read people. We must see if that person is interested in price, what the device can do, or if they are aware of what they may need.”

10. Salary  This position receives 100% commission along with common monthly wages  Monthly wages range from $3,600 to $7,000 or more

11. Caty’s Future Plans  “In five years I hope to have moved on in my career. I would like a more direct position in marketing where I am able to aid the physical company in furthering its product or service. I also wish to have a salary position by that time.”

12. Caty’s Definition of Marketing  “Marketing is the development of a product or service by understanding all components of the product or service: who we want to sell that product or service to and what is needed to meet the goals of the company, also having an understanding of consumer behavior, sales relationships and the benefits of the significant development of those relationships. A repeat and consistent customer is the best customer.”