1. WHAT DO YOU WANT TO LEARN TODAY?

2. Deploying UC: What About My Network? The current wave of UC and converged communications innovation is taking place in the SMB/SME segment, a technology/innovation-oriented segment that is looking for new, effective ways of optimizing their voice, data and video communications. Yet, these businesses face a major challenge — before UC applications can be deployed, the network architecture must be in place. In order to effectively deploy multiple real-time applications and services, SMBs must figure out a way to optimize last mile access to the IP network. Other considerations include QoS, security and bandwidth needs, as well as how to serve mobile workers through integrated wireless premise solutions.

3. Joda Schaumberg Director, Unified Collaboration Global Crossing Kim Shorb UC Product Manager NetQoS, Inc. Jim Greenway VP of Products and Marketing U4EA John Croce CEO Phybridge Inc. Shane Magness Telephony Channel Sales Manager Para Systems, Inc. / Minuteman Power Technologies Joda Schaumberg Director, Unified Collaboration Global Crossing Kim Shorb UC Product Manager NetQoS, Inc. Jim Greenway VP of Products and Marketing U4EA John Croce CEO Phybridge Inc. Shane Magness Telephony Channel Sales Manager Para Systems, Inc. / Minuteman Power Technologies Deploying UC: What About My Network? Douglas Green Telecom Reseller Douglas Green Telecom Reseller

4. Nortel Avaya Cisco Total PBX Share of Line Shipments 2007 2008 NEC % Share Shipments are Slowing. Cisco’s growth has gone flat. Nortel is Chapter 11. Will this pattern Change?

5. Deploying UC: What About My Network? 10 years out, the majority of shipments are Hybrid or VoIP The majority of the installed base: TDM- Opportunity or Challenge?

6. 1.Why has implementation and migration of VOIP been much slower then slower then originally projected? 2.Will the recession speed up the migration or slow it down? 3.Are actual customers truly aware of the opportunities and also the challenges? 4.Why are so many dealers and resellers so poorly trained (or is training a barrier)? Deploying UC: What About My Network?

7. Can wee speed the market? Where are the opportunities to growth? QoS? Vendors? Infrastructure? Deploying UC: What About My Network?

8. What are the barriers? From Kim we have these questions… 1.How can a customer proactively know if their VoIP performance is good or bad – without having to hear directly from the end user? 2.Does Microsoft’s use of wideband codecs in OCS create any challenges for the user? 3.Is QoS required when deploying VoIP? Deploying UC: What About My Network?

9. Recession: Real ROI Are actual customers truly aware of the opportunities and also the challenges? Can we: Save money Make money Save time Does this really do the job for SMBs? Recession: Real ROI Are actual customers truly aware of the opportunities and also the challenges? Can we: Save money Make money Save time Does this really do the job for SMBs? Deploying UC: What About My Network?

10. Major Structural Issues Vendor training Power Other…. Are we ready to really serve SMBs? Deploying UC: What About My Network?