1. Copyright © 2003 Accenture All Rights Reserved. BT Employee Assistance Support

2. Employee Assistance Within Accenture HR Services 2 Copyright © 2003 Accenture All Rights Reserved. BT Employee Assistance Programme Confidential counselling support is available 24/7 from the Employee Assistance Programme. Personal counselling can make a real impact on the worry and stress arising from having such a potentially serious illness. As well as helping with the emotional impact of cancer an experienced professional counsellor can also help explore any issues arising and offer pragmatic solutions. Cancer and you - Help and support

3. 3 Copyright © 2003 Accenture All Rights Reserved. Employee Assistance Within Accenture HR Services The Employee Assistance Programme offers access to a data bank of comprehensive information, available to alleviate concerns at this time, covering such areas as: state benefits and cancer support agencies etc. Additionally the Programme provides access to the BT Benevolent Fund which may be able to offer financial assistance with the costs of cancer based on an individual’s assessed needs. BT Employee Assistance Programme Cancer and you - Help and support

4. 4 Copyright © 2003 Accenture All Rights Reserved. Employee Assistance Within Accenture HR Services Employee Assistance Consultants have extensive experience of advising and helping Line Managers who have employees coping with cancer. Consultancy for BT Line Managers Cancer and you - Help and support The Employee Assistance consultant acts as a sounding board drawing on their experience in this area for Line Managers to check out the appropriateness of their planned approaches to the individual, colleagues or family.

5. 5 Copyright © 2003 Accenture All Rights Reserved. Employee Assistance Within Accenture HR Services Support in Possible Terminal Cases Employee Assistance Consultants are available to sensitively help individuals when there is the possibility of an illness being terminal. The Consultants being professionally qualified counsellors are able to help with the range of emotions that can be experienced at this time as well as being able to provide practical help with the issues that need to be addressed. Cancer and you - Help and support

6. 6 Copyright © 2003 Accenture All Rights Reserved. Employee Assistance Within Accenture HR Services BT’S Employee Assistance Programme available 24/7 on 0800 9176767 for Counselling, Information Services and the BT Benevolent Fund. Cancer and you - Help and support Contact Details Employee Assistance Consultancy Service available during normal working hours on 0800 780784 for Line Manager consultancy and for support to individuals in potential Terminal Illness cases