1. Advice and Counselling Advice and Counselling Service Queen Mary, University of London

2. Advice and Counselling Advice and Counselling Service Confidential Free Personal, emotional, financial, legal or welfare issues Ground floor, Geography Building, Mile End campus 020 7882 8717 www.welfare.qmul.ac.uk

3. Advice and Counselling Counselling Emotional Personal Psychological

4. Advice and Counselling Counselling Relationship problems Difficult decisions Depression Anxiety Academic / Research stress Family Problems Enduring mental health problems and crises

5. Advice and Counselling Counselling One to one counselling – usually 4-6 sessions Group Therapy Can offer tailored support for PhD students if required Workshops/Groups e.g. Social and Academic anxiety Cognitive Behavioural Therapy

6. Advice and Counselling Welfare Advice Welfare Financial Legal

7. Advice and Counselling Welfare Advice Managing your money Applying for Hardship Funds Fee status and fee problems Dealing with debt Issues relating to interruption of study Welfare benefits advice Immigration Law (authorised by UK government to provide immigration advice at QM) International Student issues Council Tax exemptions

8. Advice and Counselling Welfare Advice Pre-entry advice e.g. immigration, funding One to one advice sessions, 30 mins, number of sessions as required Advocacy and representation service Formal appeals or tribunals e.g. council tax, welfare benefits, entry clearance, Tier 4 immigration

9. Advice and Counselling Service Information Self referral Confidential Frontline information officers Information and self help materials www.welfare.qmul.ac.uk

10. Advice and Counselling Contact us… Drop in sessions every weekday during main College term time at 2pm – register from 1.30pm, first come first served Bookable appointments Telephone appointments (welfare advice) – useful if difficult to come in person Email enquiries via website www.welfare.qmul.ac.uk 020 7882 8717 Ground floor, Geography building, Mile End campus

11. Advice and Counselling Where to find Advice and Counselling Service – Mile End campus Francis Bancroft Advice and Counselling Queens’ Building

12. Advice and Counselling Stay up-to-date… @QMUL_ACS facebook.com/QMACS www.welfare.qmul.ac.uk