1. Content Management System: FAO experience FAO experience in the use of Content Management Systems for Community Building

2. PEOPLE TECHNOLOGYCONTENT Static elementsInteractive elements Web-based Community Platforms

3. sufficient time must be allocated to user requirements and needs analysis management of Content and motivation of People are more complex than development of Technology ongoing management and updating of Content is a key issue in web-based community (knowledge) platforms decentralized management of Content is essential

4. CMS: FAO Evaluation several Open Source platforms were evaluated (e.g. Joomla, OpenCMS, Typo3, Drupal) Typo3 selected as preferred platform for development of web sites and knowledge exchange platforms specialized Open Source tools selected for communities with limited requirements (Wiki, E-Forum, BLog)

5. CMS: Static Elements Customization of the CMS front-end needed for user-friendly input forms Sufficient time allocated for network “administrators” to learn how to use CMS back-end Not all network “administrators” want/like to use CMS back-end

6. People more important than Technology Specific training on network management and facilitation required to run knowledge exchange tools within the CMS (Forums, Wiki, Blog, etc.) CMS: Interactive Elements

7. CMS: FAO experience Examples of web site/knowledge exchange platform designed and implemented in FAO using Typo3: –E-AgricultureE-Agriculture –FSN forumFSN forum –High level conference on World Food securityHigh level conference on World Food security –Emergencies web siteEmergencies web site –TerrafricaTerrafrica –WebshoreWebshore –WFD web siteWFD web site –World food situation portalWorld food situation portal –OneAGPOneAGP