2. Welcome  Vice Chancellor for Information Services  Dr. Frank Cervone Dr. Frank Cervone

3. Vice Chancellor for Information Services Frank Cervone Instructional Technology & Student Computing Mike Brorby Director Office for Instructional Technology Audio Visual Services Student Computing (Computer Labs) Enterprise Systems Don Erwin Director Student Information Services Web and Middleware Systems (Web Hosting ) Library Enterprise Systems Collection and Archive Services VACANT Acquisition and Metadata Services (Acquisitions, Periodicals, Cataloging ) Archives, Preservation, and Digital Collections Collection Development Technological Infrastructure Services Joe Morales Director Network Infrastructure Operations Server Administration Telecommunication Services Desktop Computing Research and Learning Support Services Karen Corey Director Research and Instructional Outreach Services Customer Service Center (Campus Help Desk ) Access Services (Circ., Reserves, Stack Management, ILL ) Research Computing VACANT Visualization Lab High Performance Computing Systems Assistant to the Vice Chancellor Cindy Peters (Library), Mary Lamott (IT) Budget and Planning Linda Szala Margaret Bacon Information Security Officer VACANT

4. Dept. of Collection & Archive Services  Is a repository for historical information.  Houses course descriptions.  Students transferring their courses to other universities.  Archives has several collections dedicated to faculty members that are updated constantly.

5. Dept. of Research & Learning Support Services  Circulation & Reserves  Library Instruction/Information Literacy  Reference Help Desk  Staffed with professionals 7 days a week  One-on-one research assistance  Interlibrary Loan

6. Customer Service Center  Report a problem  Log a ticket on-line  http://www.calumet.purdue.edu/ctis http://www.calumet.purdue.edu/ctis  Call x-2888 option 2  Ask IS (Knowledgebase)  Blackboard Student Support

7. Logging Into Computers On Campus  Novell Log In  Password Expires 30 Days  Secret Question for security  Trouble Logging In  Customer Services Center x-2888 option 2  Password Reset  Photo ID  Gyte 133 or Powers 218  Challenge Question

8. Logging Into OnePurdue Employee Self-Service Center  One Purdue  http://www.purdue.edu/onepurdue/ http://www.purdue.edu/onepurdue/  Password Expires 30 Days

9. Outlook (E-mail)  Outlook is our email/calendaring system.  On Campus  Off Campus  Archiving  Mailbox size limitations  60MB

10. Network Storage  H: Drive  Accessible anywhere on campus  Accessible from internet  http://hdrive.calumet.purdue.edu http://hdrive.calumet.purdue.edu  250 MB  R: Drive  Departmental Drive  1 GB

11. Wireless  Wireless technology on campus  http://www.calumet.purdue.edu/wireless http://www.calumet.purdue.edu/wireless  calnet  calnet2  is an upgrade to calnet and utilizes the current wireless standards for connecting to Purdue Calumet’s wireless network. Calnet2 was designed and deployed to provide users greater security, stability, and reliability when connecting to the campus wireless network.

12. Department of Research Computing  Insight Visualization Lab (Powers 108)  3D Wall and floor display system with tracking system  Technical support from a visualization specialist

13. Research Computing  HPC Resources  Local Condor pool of 200+ cpu’s with access to larger pool at WL  16 node Linux development cluster  512 node Miner cluster – coming late spring 2009  Other HPC resources available through the Northwest Indiana Computational Grid project  ILight Network Connection  1 Gigabit connection to the state’s ILight network  Part of the Northwest Indiana Computational Grid project

14. Dept. of Technological Infrastructure Services  Operations  Telephones Services  Desktop Support

15. Operations  User Account Creation/Management  Tape Backups/Restore  Scantron Test Scanning  Special Account Management  Wireless – Wi-Fi Enabled Phones (iPhone or Windows Mobile) and Laptops  CD/DVD Duplication  Career Accounts Password Reset

16. Telephone Services  Faculty & Staff Directory  http://www.calumet.purdue.edu/directory/ http://www.calumet.purdue.edu/directory/  Phone Issues  Contact CSC x-2888 option 2  Repairs  Moves  New Services  Directory Changes

17. Telephone Services  Voicemail  Cellular Phone  Blackberry  Auto Express Dialer  Electronic Device Policy

18. Desktop Computing  3,400 PCs Across Campus  Supported Operating System  Windows XP  Mac OS 10.4 & 10.5  HP is the Fully Supported PC  PC Pricing Quotes – Web  http://www.calumet.purdue.edu/ctis/pc_prices.html http://www.calumet.purdue.edu/ctis/pc_prices.html  HP Printer Support  Our Goal - 24 Hour Resolution Time on Service Request  Lab Imaging

19. Dept. of Instructional Technology & Student Computing  Audio Visual  Office of Instructional Technology  Student Computing

20. Audio Visual (AV)  90 Electronic Classrooms  73 -Located on the Hammond Campus  17 –Located in Merrillville/ Academic Learning Center  11 Non-Electronic Classrooms  Request Equipment  Mobile Media Carts  Other Equipment Available  http://www.calumet.purdue.edu/ctis/av_equipment.html http://www.calumet.purdue.edu/ctis/av_equipment.html

21. Audio Visual (AV)  Services offered to assist with non-electronic classrooms  Media cart delivery  Television/ Overhead Projector  DVD/VHS  CSC x2888 option 2  Instructor name/Building and Room/class begin time and end time/date of requested equipment

22. Audio Visual (AV)  Other Services Offered  Phone Conferencing  Internal Video Network channels  2-way interactive Video Conferencing  Satellite Downlinks  Training – Equipment assist  Equipment checkout- Projectors, laptops, Digital Cameras  Equipment Operator (fee-based)

23. Office of Instructional Technology (OIT)  Faculty & Staff Lab  Access to Instructional Technology  Technical Consulting and Training  Project Development  Instructional Design Consulting  Media Lab  Video Production Center http://webs.calumet.purdue.edu/oit/

24. OIT-Course Management System  Blackboard Learning System Vista (version 8)  Assessments  Assignments  Discussions  Grade Book  On-Line Courses  Distance Education Award  http://webs.calumet.purdue.edu/oit/distanceeducationaward/ http://webs.calumet.purdue.edu/oit/distanceeducationaward/  Blended Learning Environments

25. OIT-Instructional Software http://webs.calumet.purdue.edu/oit/software/

26. Student Computing & Support  Main Lab  Gyte Commons  PC Clusters  Spread around campus  Student Support  Blackboard  Netmail  Computer Logins  Wireless  PWRS 120  Electronic Classroom

27. IS Website  IT  http://www.calumet.purdue.edu/ctis http://www.calumet.purdue.edu/ctis  Library  http://www.calumet.purdue.edu/library/ http://www.calumet.purdue.edu/library/  New Faculty Computing Resources  http://webs.calumet.purdue.edu/oit/nfcr http://webs.calumet.purdue.edu/oit/nfcr