1. WELCOME! University Library Services

2. 3 Libraries & Online Business Computing Education (Primary) Engineering Law Media Psychology Tourism Design Fine Art Glass & ceramics Photography Video & Digital Imaging Getting Started Education (Secondary, FE & HE) English History, Politics & Religion Languages Performing Arts Pharmacy & Health Sciences Social Sciences Sports Sciences

3. If you need help… Email & Tel library@sunderland.ac.uk IT helpline 24/7: +44 (0)191 515 2992 Library Tel: +44 (0)191 515 3691 Library Staff are Here to Help You

4. If you need help… Live Chat Got a question? We can answer your questions in real time using Live Chat. It’s Easy Quick Answers to Your Questions Library Staff are Here to Help You

5. Support For Your Subject Web Pages We know you’re not always able to come on campus so you need electronic resources that you can access easily. E-books are ideal – they’re easy to access from the Library Catalogue.

6. Resources for your Assignments Electronic Books We know you’re not always able to come on campus so you need electronic resources that you can access easily. E-books are ideal – they’re easy to access from the Library Catalogue.

7. Resources for your Assignments Electronic Journals and newspapers Journal Search makes it easy to search for and download electronic journals and newspapers wherever you are.

8. Library Website Library Website http://library.sunderland.ac.ukhttp://library.sunderland.ac.uk Access e-books using the Library Catalogue Access full text articles using Journal Search

9. Resources for your Assignments Books, CDs, DVDs Place reservations online Borrow 15/20 items 24/7 Access to collections

10. Campus Card Getting Started To use University Library Services you’ll need a Campus Card. How to Get One: Log in to Selfcare and reset your password Upload a photograph Make sure you save your changes. Collect from your Partnership Liaison Officer It will take about 10 days Access Selfcare via My Sunderland https://my.sunderland.ac.ukhttps://my.sunderland.ac.uk

11. Resources Resources for your Assignments Would it be easier for you to use Newcastle, Northumbria or Durham? If you’re part time you can use other University Libraries in the UK. Join the Sconul Access scheme in any of our site libraries or ask your Partnership Liaison Officer for an Application form.

12. Library Spaces for You When you come to the University Library you’ll find study spaces to suit your needs: Social Spaces to chat with friends Quiet & Silent Study Spaces Group Work Spaces

13. Skills for Learning Online Support Visit the Local Partner College Student web pages

14. Skills for Learning Online Support This example is from a tutorial about accessing e-books. A number of tutorials are available including referencing, understanding your reading list and search tips. This example is from a tutorial about accessing e-books. A number of tutorials are available including referencing, understanding your reading list and search tips.

15. If you need help… We’re on Facebook Like us for regular updates to your wall. Ask us questions on our wall, vote in polls, view photographs of Sunderland, the University and more... http://www.facebook.com/UniOfSunLib

16. If you need help… Follow us on Twitter @UniOfSunLib OR @UoSliboffcampus Follow us for updates about the library, news about e-resources, tips for searching databases, recommended free websites, online tutorials and more...

17. If you need help… Subject Blogs Visit your subject pages for a link to your subject Blog Posts from your librarian about resources for your subject, advice, interesting news, guides, links, recommendations and much more... Subscribe through RSS If you’re on tumblr log in and follow us

18. Our Promise to You “We will always consider your comments and suggestions and respond to you. We will take action and develop services where appropriate.” If you would like to comment on any of our services or make suggestions we’d like to hear from you. Find the online feedback form at: http://library.sunderland.ac.uk/our-feedback-loop/leave-feedback/

19. Thanks for listening! University Library Services