2. BankFinancial Corporate Objective Review current policies & procedures Streamline processing

3. Why are we printing documents and imaging them later in back office? Signature Cards ATM/Debit Card Applications ATM/Visa Dispute Forms Change of Ownership W9’s Teller Balance Sheets

4. Why are we making copies of customer documents just to image them later in back office? Business Account Documents Death Certificates Legal Notices Letters of Office ID’s

5. Let’s Change the Process “Fill-n-Kill” Move back office functions back to the source Branches complete requests Branches audit themselves

6. Workflow – New Account Packet Online brochures – always current Online rate sheet Preprinted account disclosure Preprinted check 21 disclosure Preprinted privacy notice

7. Workflow – New Account Process Scan drivers license Scan any documentation provided by customer Run eFunds Highlight required fields Setup for electronic channels Documents tied to product types – all eCaptured Sign electronically with a Topaz signature pad Link to Anticipated Activity Transaction Print temporary checks Order checks through DeluxePro Combine Statements

8. The Solution New Account Workflow View document on the screen Document is stored in IMS Image is immediately available No more back office scanning function

16. THANK YOU Presenter Name Contact information