1. What’s the Deal With… GW Behind the Scenes

2. A brief overview of the the services that make GW run – and how you as a student can use them.

3. Introduction Who is the Division of Operations? Campus Support Services Planning, Construction & Development Facilities Services GWorld Office Investment Real-estate Office of Sustainability Transportation and Parking Services

4. What we will cover TODAY! FixIt Shuttles 4Ride GWorld Being Sustainable Quick Tips

5. Let us FixIt – What is FixIT

6. Facilities Emergencies What is an emergency? What to do if I am experiencing an emergency Assistance and response times

7. Let us FixIt

10. What happens when your ticket gets declined.

11. Let us FixIt – Who is FixIt Customer Service Trades Housekeepers Property Managers

12. Key, Lockouts & Key Depot Located at 2025 F Street Don’t lose your keys But I lost my Keys Facilities Central will help you. Hours of Operation 24 hours a day- 7 days a week

13. 4Ride Safe Ride program for GW Community Hours: 7pm – 5:30am By phone: 202-994-7433 (RIDE) By web: my.gwu.edu, select 4Ride in Quick links USER TIP! Plan ahead… The online portal allows individuals to schedule one ride at a time, up to two hours in advance of when you need it.

14. GW Shuttles VERN EXPRESS Schedule posted at both shuttle stops and at the transportation.gwu.edu website, and digital screens at Funger. Schedule will vary between every 5 minutes and every 30 minutes based on time of day and class demands VSTC SHUTTLES Wiehle Avenue Express VSTC Express USER TIP! Twitter is your friend @TheVernExpress @TheGWVAShuttle

15. GWorld… What’s the deal 3 Main Functions: Official GW Identification Campus access Your declining balance meal plan Access to GW facilities which include but not limited to your assigned residence hall, libraries, Lerner Health and Wellness Center Make dollar for dollar purchases with your meal plan Colonial Cash and Dining Dollars. All Freshman living in GW Housing are required to participate in the Freshman Dining plan which includes $700 Dining Dollars and $1,150 Colonial Cash per semester

16. Dining Dollars vs Colonial Cash Dining Dollars can be spent at on campus dining locations in the Marvin Center, Duques Hall, and the Mount Vernon campus. These funds expire at the end of your Freshman year Colonial Cash can be spent at over 120 restaurants and retail stores on and around campus. These funds rollover your entire time at GW. But I used all my money… Now What. How to check you balance and help your parents deposit more funds.

17. Be Sustainable @ GW GET INVOLVED Reduce, Reuse, Recycle Take the Green Student Pledge Become an Eco Rep GW RECYCLES Dual stream waste management system Recycling: Paper, Plastic, Glass all go into the recycling Garbage: Styrofoam, bio waste, small plastics (bags, beverage lids), hot beverage coffee cups Be Green from Day 1 Things to bring with you to make your living experience more Green…Look for sustainable items when you tour GW rooms.

18. In Summation… We are hear to help. See something, Say Something… submit a FixIt ticket when you see a problem. Know the schedule and leave plenty of time when traveling between campuses. Be Safe – use 4Ride especially when traveling across campus by yourself at night Get involved with sustainability – become an Eco Rep and talk to your friends about sustainability.