1. Berlin Gen. Assy June 2001 1/13 IAQG Communication M. Allen, UTC A. Gros, AECMA

2. Berlin Gen. Assy June 2001 2/13 Communication is a strategic issue for IAQG business :Communication is a strategic issue for IAQG business : (Identify our “target” (within our companies, through our supply chain, up to the customer, within the Aerospace and Quality communities, with other interested parties (Aviation Authorities),... (Use of all Communication supports / means ( use the best vehicle for information *Dedicated IAQG Communication Team Possibilities of improvement Possibilities of improvement Matching the need of Aerospace company

3. Berlin Gen. Assy June 2001 3/13 Interactive Communication forums with the Aerospace community world wideInteractive Communication forums with the Aerospace community world wide (IAQG General Assembly (Conferences, CQCA,... Day to day easy access Communication tools :Day to day easy access Communication tools : (Environmental friendliness Web ( Partnership & co-operation network (Communication papers (Point of contact Matching the need of Aerospace company

4. Berlin Gen. Assy June 2001 4/13 IAQG Website www.iaqg.org AECMA webSAE web SJAC web http://www.aecma.org http://www.sjac.or.jp Easy Access - Single source

5. Berlin Gen. Assy June 2001 5/13

6. Berlin Gen. Assy June 2001 6/13 6. ABOUT US (Pull down menu header) 6.1. General Information 6.1.1. Mission 6.1.2. Charter 6.1.3. Leaflets 6.1.4. Newsletters 6.1.5. Sectors 6.1.5.1. link to AECMA 6.1.5.2. link to SJAC 6.1.5.3. link to SAE/AAQG 6.2. Contact information Website Architecture/Content

7. Berlin Gen. Assy June 2001 7/13 6.3. Related Sites 6.3.1. FAA, 6.3.2. ASQ 6.3.3. ASQ Aviation Space and Defense 6.3.4. JAA, 6.3.5. AIA 6.3.6. AECMA-EASE, 6.3.7 RAB 6.3.8 SCC, 6.3.9 UKAS, Others as appropriate 6.4. Operations (internal IAQG members) 6.5. Organization chart 6.6. Harmonization process 6.7. Speaker list Website Architecture/Content

8. Berlin Gen. Assy June 2001 8/13 IAQG leaflets, for IAQG general presentationIAQG leaflets, for IAQG general presentation IAQG news letter: short information intended to be released after each IAQG meetings, distributed through IAQG channelsIAQG news letter: short information intended to be released after each IAQG meetings, distributed through IAQG channels IAQG Communication papers

9. Berlin Gen. Assy June 2001 9/13 One focal point per sector :One focal point per sector : (US : brothers@sae.org (Europe : alain.gros@aecma.org (Asia :katagiri-naoki@sjac.or.jp Communication team membersCommunication team members (US : G. Barker, D. Buehler, G. Brothers (Europe : S. Shepherd, A. Gros (Asia : N. Kobayashi, N. Katagiri IAQG Web master :IAQG Web master : (Mark Allen : allenm@corphq.utc.com Point of contact

10. Berlin Gen. Assy June 2001 10/13 We need your feed backWe need your feed back (technical issues ( IAQG achievements / deliverables ( Potential new IAQG activities (Use of other communication network / channel proposal (General information content ( Elements of a key communication ( Measurement of a good communication Possibilities for improvement

11. Berlin Gen. Assy June 2001 11/13 Our expectations :Our expectations : (to communicate often / as necessary (to be accountable (to co-operate on initiatives that make our business easier, faster AND safer. Possibilities for improvement

12. Berlin Gen. Assy June 2001 12/13 IAQG General Assembly planningIAQG General Assembly planning – Kyoto (Japan), 14 March 2002 –Dallas (US), 25 September 2002 (to be confirmed) –Edinburgh (Scotland), Spring 2003 (to be confirmed) The IAQG next events

13. Berlin Gen. Assy June 2001 13/13