1. DRAFTNovember 2009 Surrey Anupama Shrestha, NHS Surrey Jenny Smith, Surrey County Council National JSNA Data Set Project

2. Surrey JSNA Background Aims Methodology Outputs Future plans

3. Surrey JSNA Background –Political and demographic environment –Priority places & ‘heat maps’ –JSNA 2008 Aims Methodology Outputs Future plans

4. Political and demographic environment The Surrey Strategic Partnership serves an estimated population of 1.1 million

5. Priority Places & Heat Maps

7. JSNA 2008 A good start: Gathered lots of relevant data Generated joint priorities Raised awareness But still a long way to go: “Morass of data”, no information Not enough district, borough or VCFS involvement Data not granular enough Static document Assessment not joint enough Need better engagement with communities Lack of shared vision to develop JSNA Lack of common ICT systems limits potential of JSNA

8. Surrey JSNA Background Aims Methodology Outputs Future plans

9. Surrey Fieldwork: Project aims JSNA at the heart of single LIS for SSP Gain wide partnership buy in Commit resource to develop JSNA Secure high level buy in to vision for JSNA Agree project plan

10. Surrey JSNA Background Aims Methodology –Market research –Consultation –Working together Outputs Future plans

11. Surrey Fieldwork: Method Market research: What can we learn from other LIS? Requirements gathering: What do we need from LIS? Working together: We can achieve more...

12. Surrey JSNA Background Aims Methodology Outputs –Options analysis –Business case template –Project plan Future plans

13. Surrey Fieldwork: Outputs Market research & options analysis Business case template Project plan Outputs attached

14. Surrey JSNA Background Aims Methodology Outputs Future plans –Consult –Engage –Communicate

15. Surrey Fieldwork: Future plans JSNA on LIS platform enables Greater district, borough & VCFS involvement in JSNA Increase granularity of JSNA to get more local Less time processing, more time analysing & joint assessment Engage community and hard to reach groups in JSNA Promote JSNA 2009 Communicate key messages clearly

16. Conclusions More to LIS than meets the eye – visits and demos are essential JSNA a fundamental driver for LIS Sell the benefits of LIS, make it real and get the buy in Stay focussed

17. Q&A anupama.Shrestha@surreypct.nhs.uk jenny.smith@surreycc.gov.uk

18. Option 1Option 2Option 3 Examples Isle of Wight ‘Eco-Island Information Observatory’ Norfolk Insight East Sussex in Figures (ESiF) East Sussex in Figures (ESiF) Data Unit Wales Milton Keynes Intelligence ObservatoryMilton Keynes Intelligence Observatory SEPHO and ERPHOSEPHO ERPHO ‘Nomad+’ NottinghamNomad+’ Nottingham 5 Year Costs Under £100,000£200,000£300,000 – £500,000 Time to implement Less than 6 months12 months2 years + Outline Specification Database: Range from non- existent to satisfactory Data visualisation tool: Excellent Web portal: Range from non- existent to excellent Database: Excellent Data visualisation tool: Excellent Web portal: Good Database: Excellent Data visualisation tool: Excellent Web portal: Excellent Scalable Problematic: Solutions in this category are either niche or relatively small in terms of data capacity & processing power. Yes: Option 3 is built on option 2 Relatively large database. Option to upgrade SLIS to option 3 later. Yes: Often built on option 2 Relatively large database. Specialist content management solution makes growth of the web-portal easier. Risk Medium: Proven solution, quick to deliver but may not be as well future proofed as other solutions. Medium: Gaining analytical power but risk alienating non-specialist users. Medium: Bespoke solution will take at least two years to develop and may require significant outsourcing for consultancy/expertise. Appendix: Options Analysis

19. LIS Components (and associated benefits) Financial savingsEfficiencyEffectivenessCommunication and engagement Single database of shared data Financial savings to be gained from redirection of resource from basic data processing to advanced analytics and high value analysis without having to backfill Builds capability for strategic assessment, targeting resources and joint commissioning Automate basic level data analysis and shift resource to production of high value intelligence Data is collected and collated once and used numerous times, reducing duplication Builds capability for service design and delivery that meet local needs (improve NI 5: satisfaction with local area) Live, automated data feed makes data available fast Single, joined up view of people, places, issues Key component in developing a strategic marketing capability to; influence attitudes improve reputation facilitate dialogue with residents leverage behaviour change working in partnership Data visualisation tool Financial savings from reduction in add hoc requests that could be redirected to a self service LIS (reduction in internal and external avoidable contact, e.g. FOI requests) Automatic reporting function reduces time taken to produce high quality reports Reduction in number of internal requests for information (reduction in internal avoidable contact) Provides basic self service decision support material Provides a desktop tool to enable employees to understand communities and become increasingly outcomes focussed Source of reliable, local intelligence for Members Public facing web-portal Intangible savings based on CLG estimate that on average 19 minutes is saved per visit to a LIS Reduction in number of external requests for information (reduction in external avoidable contact e.g. FOI). Procurement of a shared resource Provides common, shared evidence base for SSP Flexible web2 technology provides a forum for dialogue Empowers local people and facilitates public involvement in local decision making and delivery (improve NI 4: feel able to influence local decisions) Appendix: Business Case

20. Appendix: Project Plan Excel spreadsheet also available

21. Appendix: Useful Links Wealth of information out there about LIS, here are a few of the best: –http://www.communities.gov.uk/documents/communities/pdf/324 177.pdfhttp://www.communities.gov.uk/documents/communities/pdf/324 177.pdf –http://www.esd.org.uk/EsdToolkit/News/NewsDetail.aspx?Item=3 82http://www.esd.org.uk/EsdToolkit/News/NewsDetail.aspx?Item=3 82 –http://www.data4nr.net/local-information-systems/http://www.data4nr.net/local-information-systems/ –Cambridge/Surrey research (IDEA ‘Healthy Communities’ community of practice)

22. Appendix: Useful Links cont… Some of the best examples of LIS: http://www.norfolkinsight.org.uk/ - good example of partnership branding and designhttp://www.norfolkinsight.org.uk/ http://www.nomadplus.org.uk/ - good example of how GIS can be used to enhance LIShttp://www.nomadplus.org.uk/ http://www.eastsussexinfigures.org.uk/webview/ - powerful database and data analysis toolshttp://www.eastsussexinfigures.org.uk/webview/ http://www.mkiobservatory.org.uk/ - very flexible web content managementhttp://www.mkiobservatory.org.uk/