1. 1 Improving Services and Performance Toolkit for Effective Front- line Services to Youth Module Three: Meeting the Needs of the Labor Market

2. 2 Module Three Objectives To understand and appreciate the importance of local Labor Market Information to youth and to employers To support the role of the case manager in helping youth have a realistic view of career and employment opportunities To review sources of Labor Market and Workforce Information To review and clarify workplace skills standards SCANS

3. 3 PURPOSE Audiences: youth, employers and community Youth - who employs whom, where and for what wages Employers - tracks local and national industry trends; availability and quality of workers; investments in training resources Community – monitor workforce needs; attract new businesses, etc.

4. 4 Roles and Responsibilities of Case Managers Provide youth with realistic view of opportunities in the community; identify career paths; gain understanding of cost of living; compare local salaries Assists youth to explore “career pathways” and types of training involved; provides regional and future information Establishes and maintains good relations with employers and workforce board and/or economic development councils

5. 5 TIPS State and local data most useful: employer needs, training and skill sets needed; occupational outlook Economic information is not perfect – sometimes data is old – information can change quickly See practical strategies in the Manual for using economic and workforce information.

6. 6 ETA Sources of Labor Market and Workforce Information America’s Labor Market Information System (ALMIS)* America’s CareerInfoNet (ACINET)* CareerInfoNet* CareerOneStop portal* - America’s Job Bank (AJB) - America’s Service Locator (ASL) - O*NET OnLine - Workforce Tools of the Trade Career Voyages *See descriptions in Manual

7. 7 SCANS* (Workplace Skills Standards) Review and Clarification * Secretary’s Commission on Achieving Necessary Skills Skills and characteristics that employers have identified as essential for success in the workplace 3 Foundation Skills: - basic skills - thinking skills - personal qualities 5 Competencies: - resources - interpersonal skills - information - systems - technology

8. 8 Foundation Skills* * Blueprint for Workplace Success Skill Standards: Skills Youth Workers Need to Succeed in the 21 st Century Workplace Basic Skills (academic) - Reading - Writing - Listening - Speaking - Arithmetic and Mathematics

9. 9 Foundation Skills, continued Thinking Skills - Decision Making - Reason and Problem Solving - Knowing How To Learn - Creative Thinking - Seeing Things in the Mind’s Eye

10. 10 Foundation Skills, continued Personal Qualities - Self Management - Responsibility - Integrity/Honesty - Self-Esteem - Sociability

11. 11 The Five Work Place Competencies Resources, Information, Interpersonal Skills, Systems & Technology Resources: - Allocates time - Money - Material and facility resources - Human resources

12. 12 Information: -Acquires and evaluates information -Organizes and maintains information -Interprets and communicates information -Uses computers to process information The Five Work Place Competencies, Continued

13. 13 Interpersonal: - Participates as a team member - Teaches others - Serves clients and customers - Exercises leadership - Negotiates to arrive at a decision - Works with cultural diversity The Five Work Place Competencies, Continued

14. 14 The Five Work Place Competencies, Continued Systems - Understands systems - Monitors and corrects performance - Improves and designs systems

15. 15 The Five Work Place Competencies, Continued Technology - Selects technology - Applies technology to tasks - Maintains and troubleshoots technology