1. Public Computing Centers & Your Community! High Plains Library District PCC Kick Off Presentation January 19, 2011

2. Welcome Introductions Today’s goals: – understand what a public computing center is and why you were invited – be aware of the funding source (BTOP) – understand next steps and timeline as we move forward – get your questions answered regarding the PCC opportunity

3. Agenda 9:00 Welcome - Janine Reid, Executive Director, HPLD 9:10 Goals of the project - Sharon Morris, Director, Library Development, Colorado State Library 9:30 US Impact Study: Opportunity for All - Janine Reid 9:50 Break 10:00 – Overview - Janine Reid – Timeline & responsibilities - Rita Kadavy – Awareness campaign - Kelli Johnson – About the setup - Susan Staples 11:00 Questions 11:45 Scheduling - Gail Craig 12:00 Lunch

4. Sharon Morris, Director, Library Development History of grant idea development Overview of grant Project goals Measurements and evaluation

5. Key Findings and Highlights from the U.S. Impact Study research, released 3/25/10 Conducted by the University of Washington, sponsored by the Institute for Museum and Library Services and the Bill & Melinda Gates Foundation Opportunity for All: How the American Public Benefits from Internet Access at U.S. Libraries

6. Case studies: 4 libraries; 280 interviews Telephone survey: 2,045 users & 1,131non-users Web survey: 401 libraries; 44,881 completed surveys Data Collection Coverage

7. Library Users and Public Library Internet Users 245 Million 169 Million 77 Million U.S. Population Age 14 and Older Library Visitors 69% of population Public Library Internet Users 32% of population 45% of library visitors

8. Public Library Internet Use by Age

9. Availability of Alternative Access to the Internet 22% of users rely on the public library as their sole source for computer and Internet resources 78% have regular access at home, school, or work. 22% of users rely on the public library as their sole source for computer and Internet resources 78% have regular access at home, school, or work. I have also used the library for purchasing things online when I wasn't sure about the security of my own computer. When I'm at home my brother is always hovering over me trying to get at the computer even when there's another one in the other room. When I first moved, I was unable to get Internet connection at my home, so I used my local library's Internet for about 2 weeks. I use the library computer when my computer lets me down. I love "Google Earth" and can only access it at the library! My laptop at home (with a dial-up connection) doesn't have enough processing power to run it properly.

10. The Importance of Public Library Internet Access

11. Q: What do people accomplish with library computers? I print things since I don't have a printer, look up #s, maps, recipes, look at the weather, use Better Business Bureau website, book hotels, make travel plans, purchase flight &/or bus tickets, etc., compare products, find out more info about products, manage my blockbuster online account, keep track of movies, learn about more ways to be green, etc., listen to radio & watch music videos with headphones, etc. A: Just about everything! I use it to visit the Fiction L lists to get ideas on books I might want to read. I often use Microsoft Word to compose and print. I've used it to look up criminal records and property assessments. I've used it to research travel, read arts reviews, and print out articles. The library Internet connection is like a card catalog used to be-- one thing leads to another.

12. How do People Use Library Internet Connections?

13. Education 42% of users engaged in educational activities

14. 40% of users engaged in employment activities 3.7 million people got hired after using library computers to submit applications 40% of users engaged in employment activities 3.7 million people got hired after using library computers to submit applications Employment

15. 37% of users engaged in health & wellness activities 11.4 million people changed their exercise habits after using library computers to learn about fitness 37% of users engaged in health & wellness activities 11.4 million people changed their exercise habits after using library computers to learn about fitness Health & Wellness

16. And More!!! 34% of users looked for Government & Legal information 33% of users engaged in Community or Political activities 25% of users conducted Financial activities 34% of users looked for Government & Legal information 33% of users engaged in Community or Political activities 25% of users conducted Financial activities We used the Internet to develop a working donor list to provide funding for an international problem solving competition. For immigration, there is a whole family that we’re helping. There were online forms that they had to fill out, but they didn’t speak English that well so we had to get visa renewal forms for them. I remember after the tornado in Windsor, we had people on computers in the libraries in Greeley trying to connect with their families.. I watched all the debates online with the Greeley Tribune. It was so convenient! Sometimes I’ll do online bill payments for my computer, for other credit cards, and I’ll check my bank balance. That’s a normal day at the library.

17. Public Computing Centers throughout Weld County are intended to provide more, and more convenient, access to broadband and e-services. HIGH PLAINS LIBRARY DISTRICT

19. Overview A PCC is… Established examples Selection criteria Partnership

20. Project Resources (who does what) PCC Project SponsorAuthorizes project funds and resources, final decision making authority Janine Reid Town Partner SponsorAuthorizes MOU and local community resources, identifies community project coordinator resource To be named Project ManagerOrganizes effort, assigned to manage the project to ensure success of overall effort Rita Kadavy Community project coordinatorWorks with PCC project manager on town specific details and needs Town representative – to be determined Public (and staff??) trainingProvides education/training services to the public. Coordinates and trains local town resources HPLD to hire by February and State Resource? How do these two work together? Project Technology ServicesInstalls network services, computers and provides ongoing technical support Susan Staples and HPLD IT Department Project Public InformationProvides advertising information and materials and coordinates with the Town on PCC advertisement Kelli Johnson, the HPLD PIO with support from the State ….. Member libraryProvides support to HPLD and community partner in Member service area Member Director Supporting ContractorsPending facility wiring, electrical and other support needs To be determined per discussions work with communities

21. Timeline: Important dates Project schedule: – January: 1.19.2011 - Meeting of PCC Partners 1.19.2011 - MOU distributed to partners – February: Finalize PCC Details 2.1.2011 - Email pcc@highplains.us to formalize an intent to participatepcc@highplains.us 2.14.11 - HPLD conclude meetings with Partners – final roles and responsibilities 2.18.10 - Schedule resources for facilities work (electrical, furniture, etc.) (to be completed in March) – March: Prepare Facilities 3.1.11 - Signed MOU’s returned to HPLD 3.2 – 3.30.2011 Facilities work to be completed for power, data, electrical and furniture. Some sites cannot be made ready in March. Adjust schedule for those that can’t be ready in March. – April: Install Computer Services 4.1 – 4.30.2011 - Computer services installation 4.30.2011 - Initiate site advertisement – May: Complete Staff Training 5.30.2011 – Staff Training complete 5.30.2011 – Initial Advertising complete – June: PCC available for Use TBD – PCC site ready for soft or more formal opening Understand roles and responsibilities: different for each site.

23. Let’s Take a Look PCC Components – What would be installed at your site – How it works Questions to expect

24. Installed at your Site Internet Network Cabinet WEB FILTER Available on the Computers Filtered internet Office Suite Word PowerPoint Excel Access Library online resources including Hundreds of training clips Online Consumer Reports Resume services Reserving meeting rooms Laptop checkout Calendar of Events

25. Questions to Expect 1.How do I access the computers? 2.I cannot login to the computer. 3.Can I print? 4.Can I extend the time left on my computer? 5.Can I reserve a computer in advance? 6.I get a blocked message when accessing certain sites. 7.Can I download iTunes (or other apps) on these computers? 8.Can you help me with my resume/with this database/other library-related function?

26. And Finally… Schedule the initial meeting to discuss : site visits roles and responsibilities furniture number of computers finalizing the schedule and…