1. EVERYTHING TECHNOLOGY Presented by: Carmen A. Rahm, Assistant VP for Information Technology “Everything you wanted to know about technology at Central Washington University, but didn’t think to ask!” CONTACT INFO: My Office Phone: 509-963-2925, My Email: rahmc@cwu.edurahmc@cwu.edu ITS HelpDesk: 509-963-2001, HelpDesk Email: helpdesk@cwu.eduhelpdesk@cwu.edu

3. The “Wildcat Connection” (CWU’s Internal Web Portal) Single Sign-On Access to: Student Intranet Site/Portal Announcements Information Access and Links Classified Ads, Ride Shares, etc. And so much more... SAFARI Blackboard LMS Email Microsoft IT Academy Password Services Spam Gateway (Personal Settings) Free Sophos Anti-Virus Software And much more … LOGIN with WILDCAT USERNAME and WILDCAT PASSWORD!

4. SAFARI (Also known as the PeopleSoft Student System or Campus Solutions) Student Administration, Financial Aid and Records Information System (SAFARI) – Registration for classes and class changes (Add/Drop) – Check grades online – Academic progress (Where am I towards graduation?) – Class schedules and degree requirements – Check financial status and pay bills – Apply for Financial Aid and check the status – View transcripts online – Access the college catalog & course information – Update personal Information – And so much more … No! Not this kind of Safari. Mobile access to SAFARI is the #1 requested item in CWU Mobile. We hope to launch it during fall 2012 quarter. Accessed via the Wildcat Connection

5. CWU Mobile: The One-Stop CWU Mobile Portal And so much more …. Augmented Reality If we have to explain it … we weren’t successful! IT’S FREE!!!!!

6. Blackboard LMS (Learning Management System) BLACKBOARD: Blackboard is the name of the corporation that provides CWU’s technology for online classes (web based classes). LEARN: Learn is the name of Blackboard’s online learning application. Accessible over the WWW from anywhere in the world. Asynchronous instruction MOBILE LEARN: Provides access to online classes via iPads, iPhones, iPods and Droids! – Yes, you can take your online class while riding the bus, laying on the beach, attending an event … but don’t do it while you’re walking or driving! No! Not this Blackboard! So when your student says “I’m taking a class in Blackboard” … you’ll know what they mean! Same as saying “I’m taking an online class” or “I’m taking a class over the web”.

7. CWU Alert! CWU ALERT! First Response System! Notification is sent to all students, faculty and staff in the event of a safety related emergency! (land-lines, mobile phones, text messages, emails, etc.) DESKTOP ALERT! First Response System! Notification sent to: – All campus desktop/laptop computers connected to the network. – All student RESNET computers, if they “opted in” when connecting their computer in the Residence Hall (ENCOURAGE THEM TO DO THIS)! ALERT UPDATE SYSTEM! Post incident “update” system that anyone can subscribe to (parents, community, media, etc.) This is not a First Response System! – SUBSCRIBE AT: www.cwu.edu/alert Student safety is our #1 priority VISIT www.cwu.edu/alert for more informationwww.cwu.edu/alert about these, and other related services. Encourage your students to keep all their contact Information current in our SAFARI System, and to authorize alerts via Text Messaging!!!!

8. WIRELESS Local Area Network (WLAN/WiFi) CWU has WiFi coverage in all Academic, Administration and Student Services Buildings; and in many outdoor venues. Wireless Modernize Project in 2012, Expansion Project scheduled for 2013! RESNET wireless is limited to the newer/renovated facilities (Wendell Hill Hall and Barto, with basic coverage in Kamola and Sue Lombard) CWU has multiple wireless “environments” depending on who you are: – HOSTREG: The “Host Registration” wireless network is used by students, faculty and staff to initially & securely set up their computers on CWU’s WLAN – CWU: Secure network used by students, faculty and staff to access all of the services and systems located on the CWU Network (LAN) – GUEST: Only accessible by “Guest” accounts, and provides only access to the Internet. Access to CWU’s internal systems/services is not allowed. – CWU-DISCOVER: For special occasions (like Discover Orientation) … and OPEN wireless environment may be provided for temporary periods of time, with limited authentication and security needs. Time to change my FACEBOOK Profile Picture … I look like a kitten!

9. In the Residence Hall … (Residential Network = ResNet) Network Connectivity: – Within each Residence Hall there is a high-speed network “port per pillow”. Each student has their own dedicated network access. When you arrive at CWU, just plug your computer into the network (bring your own CAT-5/Ethernet Cable) and follow the instructions. Standard Service (1.5 Mbs Connection Speed, 3 Gig usage/day) … no cost Premium Service (3.0 Mbs Connection Speed, 6 Gig usage/day) … for $15/month Computers will be checked for security patches, anti-virus protection, etc. Violators go to “Cyber-Jail”! FREE Anti-Virus Software available via the Wildcat Connection. All students must read and pass a short examination on appropriate technology usage. Telephone Service: – Single phone line per room/suite. This line is “hot” and at no cost. Bring a phone, plug it in, and make all the local calls you want. We recommend getting a calling card for long distance calls. – Wendell Hill Hall and Barto Hall … Telephone line can be converted to an additional data line (no cost) if all occupants of the room agree and sign! – Less than 50% of CWU Residential Rooms use a land-line! (Nearly all CWU students have a mobile phone) Cable/Media Service: – Cable Service (with Premium Channel) provided at no cost. Additional channels available for fee!

10. Illegal Peer-to-Peer (P2P) File Sharing WE ARE REQUIRED BY LAW (US HEOA of 2008) TO: – Provide information and awareness to students describing copyright laws, campus policies, etc. related to copyright infringement and illegal P2P sharing. – Implement a program to “effectively combat” copyright abuse on the campus network using “a variety of technology-based deterrents” – Agree to “Offer Alternatives” to illegal downloading (There are many legal alternatives) The illegal downloading/copying of Intellectual Property (IP) without permission. In this situation, it primarily focuses on MUSIC and VIDEOS!!! CWU imposes escalating penalties (loss of Internet Access, etc.) for students caught attempting to illegally download IP. The RIAA and MPAA have successfully imposed severe fines (felony convictions) to students who violate DMCA laws.

11. Labs and Printing Twenty-eight “Open” Labs where students can access computers, print, etc. – Hours vary … checkout CWU Mobile (PLACES) for details 300 pages of “Free” printing/quarter/student – Additional printing is $0.05/page Free Laptop Checkout on campus (with student ID): – SURC: ~40 laptops – LIBRARY: ~50 laptops Green Printing: (Coming Fall 2012) – Checkout Page 11 of the Summer edition of the OBSERVER – Checkout www.lib.cwu.edu/CWU-Green-Printingwww.lib.cwu.edu/CWU-Green-Printing – Less than 5% of students will pay extra for printing – CWU Students print ~ 1,000,000 pages/quarter – Approved and funded by the CWU Student Technology Committee TYPICAL PC LAB SURC LAPTOP CHECKOUT

12. Meeting the Needs of the Disabled... Adaptive Technology Workstations are located in many locations & Centers. If you need assistance that is not provided, let us know! Adaptive Technology Laboratory in Bouillon Hall Wheelchair accessible workstations are located in nearly all computer labs and classrooms throughout CWU. An Adaptive Technology Workstation in the Bouillon DSS Laboratory Accessible workstations located in most labs and classrooms

13. What to bring … Computer is HIGHLY recommended: (99.5 of students bring their own computer) – Laptop or Desktop – Macintosh (Apple) or PC (Windows) – One-Time purchase of computer can be included in Financial Aid Package (check with FA Office) Printer: (Optional but recommended) – Many students share a single printer in the Residence Halls. – Printing available in most CWU Computer Labs, at the Library and the SURC Miscellaneous Items – CAT-5 Ethernet Cable for connection to Residential Network (ResNet) – Laptop Cable Lock/Tether (Optional) … Available at the Wildcat Shop Software: Recommendations … and most are available at the Wildcat Shop – Microsoft Office – Anti-Virus Software (Various options available). Free AV (Sophos) available online from CWU

14. Questions and Comments … About Getting Help!About the Labs and PrintingAbout Residential Computing About Laptops & Other Services About Wireless and Going Mobile About “Everything Technology”