2. If you have two or more e-mail addresses If you have an extra home phone line used solely for the computer If you get a nervous tick after not checking your e- mail for more than 12 hours You can’t sit through an entire movie without having at least one device on your body beep or buzz If you’ve ever received an e-mail to tell you dinner’s ready If you’ve ever brought your laptop on vacation If your minister uses PowerPoint You May Be a TechNeck... You May Be a TechNeck

3. *Newsweek, 1998 Date Invention Years To Mass Use 1873 Electricity46 1876 Telephone35 1886 Gas Automobile55 1906 Radio22 1926 Television26 1975 PC16 1983 Mobile Phone 13 1994 The Web 4 nternet

4. Nielsen/Net Ratings Internet has more than 100,000,000 users Internet traffic doubles every 100 days Lycos 20,000,000 unique visitors Yahoo! 31,000,000 unique visitors AOL Web sites 35,000,000 unique visitors Average visit lasts from 30 to 60 minutes AOL’s Instant Messenger: 43,000,000 users AOL 18 Million paying subscribers -1.1 Million concurrent users -67 Million e-mail messages daily -10 Million members shop online each month

5. *U.S. Department of Commerce and DataQuest 10% of Americans made online purchases in 1998--$1 Billion in travel bookings alone Consumer E-Commerce hits $380 Billion by 2003 Business to Business E-Commerce hits $1.53 Trillion by 2003 Major Transformation -Pfizer -Lyle Bowlin’s Bookstore -The Greater Miami Humane Society nternet

7. Higher Education Over Half of Classes use E-mail Close to 2 of 5 Use Internet Resources Approximately 50-80% of students and faculty access the Internet each day Expansion of “virtual” colleges and universities “Crescendo in E-Major” *K.C. Green, 1999 and NY Times, 1999 nternet

8. “In the next 50 years, schools and universities will change more and more drastically than they have since they assumed their present form more than 300 years ago when they organized themselves around the printed book.” Peter Drucker

9. Transformation Strategies for Higher Education in the Information Age

10. ttitude lignment ctions

11. ttitude

12. Catalyze conversation

13. Catalyze conversation Catalyze conversation ttitude

14. "The concept is interesting and well-formed, but in order to earn better than a 'C,' the idea must be feasible.” A Yale University management professor in response to Fred Smith's paper proposing FedEx "Heavier-than-air flying machines are impossible.” Lord Kelvin, president, Royal Society, 1895 "This 'telephone' has too many shortcomings to be seriously considered as a means of communication. The device is inherently of no value.” Western Union internal memo, 1876 Keep an Open Mind

15. "Computers in the future may weigh no more than 1.5 tons.” Popular Mechanics, 1949 "I think there is a world market for maybe five computers.” Thomas Watson, chairman of IBM, 1943 "640K ought to be enough for anybody.” Bill Gates, 1981 "There is no reason anyone would want a computer in their home.” Ken Olson, president, Digital Equipment Corp., 1977 Keep an Open Mind

16. Catalyze conversation Catalyze conversation ttitude

17. Catalyze conversation Take control ttitude

18. Strong family expectations & support Connections/Mentor “World View”/ Traveled Success experienced/ Goal oriented Adversity free/ Low work levels Age 19-22 First generation student & little support Few/No Connections Place bound Failure/ Unreachable or no goals Work 30+ pr/w with key adversities Age 29 Average Community College

19. Young women/ recent high school grads Low diversity Economic security/ 90K+ family income Motivated Academically talented SAT= 1260 Top 10%/ 3.6 avg GPA Returning women/ single mothers High diversity Economic insecurity/ 1/3 below poverty Desperate Academically weak Low SAT’s/ GED Top 99%

20. Catalyze conversation Take control ttitude

21. Catalyze conversation Take control Foster balance ttitude

22. Catalyze conversation Take control Foster balance Mine diamonds ttitude

23. “The successful professional for the twenty-first century is either a business-savvy technologist or a technology- savvy businessperson.” Alan Cooper

24. Catalyze conversation Take control Foster balance Mine diamonds ttitude

25. Catalyze conversation Take control Foster balance Mine diamonds Promote service ttitude

26. "This is the true joy in life...being used for a purpose recognized by yourself as a mighty one...being a force of Nature instead of a feverish selfish little clod of ailments and grievances complaining that the world will not devote itself to making you happy...I am of the opinion that my life belongs to the whole community and as long as I live it is my privilege to do for it whatever I can.” George Bernard Shaw

27. ttitude Catalyze conversation Take control Foster balance Mine diamonds Promote service

28. lignment Why first

29. lignment Why first Ways second

30. lignment Why first Ways second What third Goals

31. Customer Relationship Management (CRM) WEB PHONE FIELD MARKETINGSALESSERVICE INTERNET lignment

32. Learner Relationship Management WEB PHONE IN-PERSON RECRUITINGLEARNINGSERVICE INTERNET lignment

33. Why first Ways second What third How fourth

34. lignment

35. Why first Ways second What third How fourth How’d we do fifth

36. "We exhaust ourselves far more from the tension and the consequences of internal disharmony---not doing what we feel we should---than from hard, unremitting work." Steven Covey

37. ctions Showing up is job one The wise ask, the foolish fake it Combine persistence with preparation and flexibility Start earning on the interest Realize that you must maximize

38. "Genius is one percent inspiration and ninety-nine percent perspiration.” Thomas Edison

39. ctions Do the three step--often! –Reflect –Connect –Correct Celebrate successes

40. ttitude lignment ctions

41. Transformation Strategies for Higher Education in the Information Age