1. CHANGE management
HR COURSES
December 2, 2013
Silvia Jelenikova, Dell

2. PRE-READING MATERIALS:
J.Kotter – Our Iceberg is Melting – pdf file & web links

3. Agenda / Goals for today. - understand change and its. effects on us
Agenda / Goals for today understand change and its effects on us learn the role of HR during changes practice during case study

4. Change… - example with watches - your example of change
…is the only stability in our life

5. Why we need to manage change?
Change will not change
Change has impact on humans
Change curve

6. Case on change What happened in the story?
On an iceberg in the Antarctic lives a penguin colony. One day, a bright penguin called Fred realizes that his colony is in great danger. The iceberg is melting and because of that the penguins have to move – the change is urgent! But Fred knows that nobody is going to want to hear the bad news. Nevertheless he is able to convince important stakeholders of the colony and with their help the other penguins as well to conduct the required steps and to master the necessary changes!
The story of the inquisitive penguin Fred and his friends shows above all that we have to change the way we think, act and work together.

7. Change process acc.to J.Kotter

8. Mistakes – how to avoid them?
Ownership of change
Speed (too fast or too slow)
Process vs. chaos
Lack of vision
Forget change after change

9. Case II. – Acquiring a company
Case study – IT POWER company acquiring MOUSE
Read, form 2 groups, discuss, present outcome
20 minutes preparation, 10 minutes presentation (2 groups x 5 min)

10. HR role in change
Help manage change impact on people & company culture
People engagement – link to company results
Organizational energy
Type of changes
Support process
Change as a project
Legal aspects

11. Dell – best practices
Change of Strategy: Leadership Imperative – how to manage transformation – toolkit about change
M&As – how HR is getting ready to support it, HR role in these projects…

12. Thank you for your attention