1. 30.08.2015 | Slide 1 e-controlling Adapting traditional controlling methods

2. 30.08.2015 | Slide 2 e-controlling Adapting traditional controlling methods Anja Wolfgang Manja Ximena Niklas Gisela

3. 30.08.2015 | Slide 3 e-controlling Adapting traditional controlling methods E-CONTROLLING Innovation strives strategy…

4. 30.08.2015 | Slide 4 e-controlling Adapting traditional controlling methods The core of the business stays the same…

5. 30.08.2015 | Slide 5 e-controlling Adapting traditional controlling methods Goals  Research on financial accounting and management  Overview current controlling tools in business  Evaluate the impact of the e-wave on controlling  Organizational changes  Get familiar with the inherent innovations made possible through the electronical possibilities  Get to know worldwide intercultural experience with friends from Austria, Colombia and Denmark

6. 30.08.2015 | Slide 6 e-controlling Adapting traditional controlling methods Table of content  e-controlling, innovations strive strategy  Case Study  Organizational changes  Major problems when implementing  Innovations to implement  Inquiry

7. 30.08.2015 | Slide 7 e-controlling Adapting traditional controlling methods  Profound transformation of all industries  Broadband Internet connections grow more than 50 % a year  E-commerce retail sales grow 2.5 times faster than total retail sales The New Economy… …is here to stay!

8. 30.08.2015 | Slide 8 e-controlling Adapting traditional controlling methods New Economy – New Technology  voice recognition  expert systems  smart cards  e-books  cheap storage devices  new display devices and video software  intelligent transportation systems  "third generation" wireless communication devices  robots

9. 30.08.2015 | Slide 9 e-controlling Adapting traditional controlling methods The Hype Cycle © Gartner Research, 2005 Maturity Visibility

10. 30.08.2015 | Slide 10 e-controlling Adapting traditional controlling methods E-CONTROLLING To e or not to e

11. 30.08.2015 | Slide 11 e-controlling Adapting traditional controlling methods What is controlling?  supporting managers and processes to show how goals can be set, achieved or improved upon  two main areas of responsibility  creating and regularly evaluating planning, control and regulatory systems, kind of internal consultancy  analyse a company and its environment, to identify weaknesses, develop suggestions to improve the company’s efficiency and ability to make and take decisions © Reichmann, 2001

12. 30.08.2015 | Slide 12 e-controlling Adapting traditional controlling methods What is e-business?  Characteristics:  extremely high dynamic of the market,  new instruments,  new dimensions (real time),  a virtual environment,  new processes, which prolong on more than one company,  new products and product ideas and  new organisational structures  A copy of common management and controlling is not possible © Friedag, 2005

13. 30.08.2015 | Slide 13 e-controlling Adapting traditional controlling methods What is e-controlling?  Controlling of e-business activities and processes  For the controlling, e-business means  changes in targets,  changes in supervision objects and  changes in measurements  requires a faster and more flexible controlling

14. 30.08.2015 | Slide 14 e-controlling Adapting traditional controlling methods executive controller objective What do we want to achieve? moderation How does the planning take place? Controlling-Cycle © Tschandl, 2005

15. 30.08.2015 | Slide 15 e-controlling Adapting traditional controlling methods plan What did we decide for? executive controller objective What do we want to achieve? moderation How does the planning take place? 1. 2. Controlling-Cycle © Tschandl, 2005

16. 30.08.2015 | Slide 16 e-controlling Adapting traditional controlling methods actions What has to happen to achieve our goals? plan What did we decide for? executive controller objective What do we want to achieve? moderation How does the planning take place? 1. 2. 3. Controlling-Cycle © Tschandl, 2005

17. 30.08.2015 | Slide 17 e-controlling Adapting traditional controlling methods actions What has to happen to achieve our goals? plan What did we decide for? executive controller objective What do we want to achieve? moderation How does the planning take place? deviation- analysis What kind of deviations exist? to be What did we want to achieve ? as is What did we achieve? 1. 2. 3. 4. Controlling-Cycle © Tschandl, 2005

18. 30.08.2015 | Slide 18 e-controlling Adapting traditional controlling methods actions What has to happen to achieve our goals? steering- measures What do we have to do, to still achieve our goals? plan What did we decide for? executive controller objective What do we want to achieve? moderation How does the planning take place? deviation- analysis What kind of deviations exist? to be What did we want to achieve ? as is What did we achieve? 1. 2. 3. 4. 5. Controlling-Cycle © Tschandl, 2005

19. 30.08.2015 | Slide 19 e-controlling Adapting traditional controlling methods actions What has to happen to achieve our goals? steering- measures What do we have to do, to still achieve our goals? plan What did we decide for? executive controller objective What do we want to achieve? moderation How does the planning take place? deviation- analysis What kind of deviations exist? to be What did we want to achieve ? as is What did we achieve? 1. 2. 3. 4. 5. Controlling-Cycle © Tschandl, 2005

20. 30.08.2015 | Slide 20 e-controlling Adapting traditional controlling methods Current controlling instruments © Losbichler, 2003

21. 30.08.2015 | Slide 21 e-controlling Adapting traditional controlling methods CASE STUDY

22. 30.08.2015 | Slide 22 e-controlling Adapting traditional controlling methods Take 2 minutes time and think together with your neighbour(s) of your e- controlling experience at your country?

23. 30.08.2015 | Slide 23 e-controlling Adapting traditional controlling methods

24. 30.08.2015 | Slide 24 e-controlling Adapting traditional controlling methods E-Controlling Organizational changes

25. 30.08.2015 | Slide 25 e-controlling Adapting traditional controlling methods Organizational changes  company culture and structure  organizational change management  separate area IT  retraining of staff  economic aspects of changes © Schmidt, 2005 Bakka, 2004

26. 30.08.2015 | Slide 26 e-controlling Adapting traditional controlling methods Organizational changes  company culture and structure  organizational change management  separate area IT  retraining of staff  economic aspects of changes - re-evaluating - changing job functions - effecting the external organization - impact on the internal organization

27. 30.08.2015 | Slide 27 e-controlling Adapting traditional controlling methods Organizational changes  company culture and structure  organizational change management  separate area IT  retaining of staff  economic aspects of changes - management communication and care for interested parties - involving users and other affected early - role models and driving force - approval from above and below

28. 30.08.2015 | Slide 28 e-controlling Adapting traditional controlling methods Organizational changes  company culture and structure  organizational change management  separate area IT  retraining of staff  economic aspects of changes - new responsibility distribution - internal or external staff - what can this do the workforce - completing the implementation - impact of company size and knowledge

29. 30.08.2015 | Slide 29 e-controlling Adapting traditional controlling methods Organizational changes  company culture and structure  organizational change management  separate area IT  retraining of staff  economic aspects of changes - preparation is the key to success - maintaining efficiency

30. 30.08.2015 | Slide 30 e-controlling Adapting traditional controlling methods Organizational changes  company culture and structure  organizational change management  separate area IT  retraining of staff  economic aspects of changes - development of IT - the difficult future cost savings - business standard and partners

31. 30.08.2015 | Slide 31 e-controlling Adapting traditional controlling methods Organizational changes Technological change Organizational change Behavioral change © Jörgensen, 2003

32. 30.08.2015 | Slide 32 e-controlling Adapting traditional controlling methods E-CONTROLLING challenges to consider when implementing

33. 30.08.2015 | Slide 33 e-controlling Adapting traditional controlling methods General Problems  risk  electronic transactions  backdoors  problems related to each software  validity of electronic information  credibility of electronic data  codes  ignorance of data extraction techniques  different interpretations of data  data harmonization  changes and interferences

34. 30.08.2015 | Slide 34 e-controlling Adapting traditional controlling methods E-CONTROLLING INNOVATIONS TO IMPLEMENT

35. 30.08.2015 | Slide 35 e-controlling Adapting traditional controlling methods How to implement e-controlling The best way to implement e-controlling is through specialized software in financial and accountable auditing, thus the companies must adapt its electronic infrastructure and approach their goals to fulfill its operations successfully. © Valbuena, 2006

36. 30.08.2015 | Slide 36 e-controlling Adapting traditional controlling methods Software  CAAT – Computer Assisted Audit Tools  XML – Extensible Markup Language  XFRML – Extensible Financial Reporting Markup Language  IDEA – Interactive Data Extraction and Analysis  ACL  ERP – Enterprise Resource Planning  CRM – Customer Relationship Management  WizRule  SAP Financing

37. 30.08.2015 | Slide 37 e-controlling Adapting traditional controlling methods E-CONTROLLING e-business or no business

38. 30.08.2015 | Slide 38 e-controlling Adapting traditional controlling methods

39. 30.08.2015 | Slide 39 e-controlling Adapting traditional controlling methods INQUIRY

40. 30.08.2015 | Slide 40 e-controlling Adapting traditional controlling methods Do you know e-bay? 16 % 82 % 17 % 83 % professorsstudents

41. 30.08.2015 | Slide 41 e-controlling Adapting traditional controlling methods Do you know Amazon? 82 % 18 % 86 % 14 % professorsstudents

42. 30.08.2015 | Slide 42 e-controlling Adapting traditional controlling methods Have you ever bought something on the Internet? 14 % 10 % 24 % 82 % professors 8 % 31 % 11 % 50 % students

43. 30.08.2015 | Slide 43 e-controlling Adapting traditional controlling methods Have you ever send something back? 55 % 45 % 24 % 76 % professorsstudents

44. 30.08.2015 | Slide 44 e-controlling Adapting traditional controlling methods Why do you prefer e-business? 62 % 45 % 76 % 41 % professors 66 % 44 % 35 % 37 % students

45. 30.08.2015 | Slide 45 e-controlling Adapting traditional controlling methods Do you use e-banking? 60 % 40 % 86 % 14 % professorsstudents

46. 30.08.2015 | Slide 46 e-controlling Adapting traditional controlling methods Do you worry about data mining? 69 % 31 % professors 15 % 82% students

47. 30.08.2015 | Slide 47 e-controlling Adapting traditional controlling methods Gets a computer even closer? 89 % 11 % 80 % 20 % professorsstudents

48. 30.08.2015 | Slide 48 e-controlling Adapting traditional controlling methods How many hours to you spend in front of your computer? 7 % 52 % 41 % professors 66 % 3 % 29 % 2 % students

49. 30.08.2015 | Slide 49 e-controlling Adapting traditional controlling methods

50. 30.08.2015 | Slide 50 e-controlling Adapting traditional controlling methods The hype continues…