1. Managing Telecommunications Chapter 6 Information Systems Management In Practice 6E McNurlin & Sprague

2. 2 Introduction Telecom as Highway vs. Telecom as Cyberspace

3. 3 Evolving Telecommunications Scene  Infrastructure of Old: Analog  Infrastructure of New: Digital From Focus on Voice To Focus on Data

4. 4 Evolving Telecommunications Scene

5. 5  Internet is the Network of Choice  CASE EXAMPLE: XYZ Company

6. 6 Evolving Telecommunications Scene Hubs Switches Routers

7. 7 Evolving Telecommunications Scene  Extranets  CASE EXAMPLE: National Semiconductor  Voice Over IP

8. 8 Evolving Telecommunications Scene

9. 9  Wide Area Network Technology Has Changed  The Rate of Change Is Accelerating  The Optical Era Will Provide Bandwidth Abundance

10. 10 The New Frontier Is Wireless  The First Cell Phones  2G Digital technology  CASE EXAMPLE: Louisville Metro Sewer District

11. 11 The New Frontier Is Wireless  Short Messaging Services (SMS)  2.5G Cellular

12. 12 The New Frontier Is Wireless  3G goals and alternatives  VSAT technology

13. 13 The New Frontier Is Wireless

14. 14 The New Frontier Is Wireless  Wireless LANs  CASE EXAMPLE: BMW  Wi-Fi  Self-Organizing Wireless LANs

15. 15 The New Frontier Is Wireless  Wireless Local Loops  Wireless PANs

16. 16 The New Frontier is Wireless  Mobile Commerce (M-Commerce)  CASE EXAMPLE: Country Company Insurance Group

17. 17 The New Frontier is Wireless  Mobile Commerce (M-Commerce)  Wireless Application Protocol (WAP)  CASE EXAMPLE: American Greetings  Packet switching & “Always On”

18. 18 The New Frontier Is Wireless  Is Wireless Secure?  Is Wireless Safe?

19. 19 Role of IS Department IS has three roles: 1. Create the telecom architecture for the enterprise 2. Run it 3. Stay close to the forefront of the field

20. 20 Conclusion “The Untethering Explosion”