1. Maximize your Membership North Alabama Chapter April 19, 2012

2. Vision Serve as the resource and representative for facility management Mission Advance the facility management profession

3. International Facility Management Association  Total global membership: 20,493  #1 Reason members join:  Education and Credentials  #2: Networking  #1 Reason members renew:  Networking  #2: Education and Credentials

4. IFMA Local Chapters 127 chapters 98 in the United States 11 in Canada 11 in Europe 4 in Asia 2 in Africa 1 in Caribbean

5. Industry & Interest Specific Councils 16 industry or interest specific special interest groups with nearly 10,000 members  Global scope  Online communities for networking and learning  www.ifmacommunity.org www.ifmacommunity.org  Web-based seminars  Web sites and E-newsletters  Face to face meetings  World Workplace  Spring meetings  Industry Expos and Events  HCC  CCCC

6. IFMA communities connect you to industry-specific FM resources 16 Councils from which to choose  Academic Facilities  Airport Facilities  Banking Institutions and Credit Unions  City & Country Clubs  Corporate Facilities  Corporate Real Estate  Environmental, Health and Safety  FM Consultants  Health Care  Information Technology  Legal Industry  Manufacturing  Museums/Cultural Institutions  Public Sector  Research & Development  Utilities

7. Communities of Practice  5 more industry specific groups of members: Restaurant and Food Service Casino & Gaming Facilities Hospitality FM & Engineering Religious Facilities Retail Facilities  Just starting: Data Centers

8. Council Research and Resources  Airports Council Survey  www.ifma-airp.org www.ifma-airp.org  FM Consultants Council  Consultant Profile Resource Directory  Health Care Council  Health Care Facilities Operations & Maintenance Benchmarks Report  Legal Industry Council  Legal Facilities Benchmark Study

9. IFMA Opportunities  Facility Management Journal (online and printed)  IFMA Insider (e-newsletter)  The Wire (e-newsletter)  Education  CFM  FMP  SFP  Online and face to face learning and courses  Conferences and expositions  Facility Fusion  World Workplace  EFMC  WW Asia

10. Opportunities and benefits on-line  www.ifma.org www.ifma.org  Downloadable research reports Free resources at www.ifma.org/toolswww.ifma.org/tools FM Industry Forecast Reports: http://www.ifma.org/resources/forecasts.htmhttp://www.ifma.org/resources/forecasts.htm Purchase Reports in the Bookstore on-line  JOBnet ( http://jobnet.ifma.org) http://jobnet.ifma.org  Members only area Searchable Membership Directory FMJ archives (www.fmjonline.org)www.fmjonline.org

11. Opportunities and benefits on-line  www.ifmacommunity.org www.ifmacommunity.org  Council virtual communities  All-member Special Interest Groups Young Professionals Sustainability Emergency Preparedness  Upgraded version recently launched

12.  The single most important conference for the FM profession  6000 attendees  80 sessions 11 tracks, three knowledge levels www.worldworkplace.org  IFMA’s World Workplace is the first buying show of 2013  400 exhibitors  First look at the latest facility-related products and services.

13. Research  Recent studies:  http://www.ifma.org/resources/reports/default.htm http://www.ifma.org/resources/reports/default.htm  Space & Project Management Benchmarks #34  FM Staffing Report #33  Operations and Maintenance Benchmarks, Research Report #32  Distributed Work, Research Report #31  Energy Management Practices (JCI/IFMA Energy Efficiency Index)  Benchmarks V (FM Annual Costs)

14. IFMA Foundation www.ifmafoundation.org  Sustainability How-To Guides  Getting Started  EPA Energy Star Portfolio Manager  Food Service Guide  No Cost/Low Cost  Lighting  Landscaping  Water  Green Building Rating Systems  Data Centers (Just Released!)

15. IFMA Foundation www.ifmafoundation.org  FMPedia  International Journal of Facility Management (ijfm)  Geographic Information Systems (GIS) Whitepaper  Advancing FM degree and certificate programs  Steve.Lockwood@ifma.org

17. Drive standards, performance and organizational value

18. Facility Management Professional

19. Facility Management Professional Profile  Students entering profession from universities, certificate or technical programs  FM practitioners with less than five years experience or anyone who is interested in obtaining a knowledge-based designation  Transitioning professionals with significant experience in previous careers  Partner practitioners such as architects, designers and safety engineers  Corporate providers of FM products and services

20. IFMA FMP Credential Program Content  4 Courses  Finance and Business Essentials  Leadership and Strategy Essentials  Project Management  Operations and Maintenance  Approximately 800 pages of content  Concise, easy-to-understand format 20

21. Overview of FMP Credential Program  Self-study program and instructor led format – now released  Printed workbooks with online study tools  Includes online FM overview: “Essentials of FM”  Includes Final Assessments  Successful completion and application = FMP certificate 21

22. IFMA FMP Credential Program: Online Study Tools  Essentials of FM: Introduction to FM  Pre-tests to gauge initial level of knowledge  Quizzes to test comprehension and retention  Case studies for real-world application  eFlashcards for review of key terms  Glossary for quick reference  Progress reports to track activities and scores  Resource Center for additional references and updates  Assessment Tests: Successful completion and application earns FMP credential 22

23. FMP Credential Program: Instructor-led Courses  Materials for self-study and instructor-led course are the same  Average classroom time – 60 hours  New instructor toolkit to include:  PowerPoint slides that correlate with materials  Instructor notes  Participant guide  Web-based instructor resource center Online group reports to manage student progress 23

24. CFM The first credentialing program in facility management and the most respected global credential in the industry, setting the standard for ensuring the knowledge and abilities of practicing facility managers.

25. What can the CFM do for me?  What does it mean to be officially recognized for your knowledge and abilities?  It confirms your qualifications.  It verifies your professionalism.  It fortifies your position.  And more importantly, it activates empowerment, giving you the authority to lead change, not only in your own organization but within your profession, for the benefit of the entire facility management community.

26. The Steps To Achieving Your CFM Assess Your Readiness Assess Your Readiness Submit Your Application and Preparation Maintenance You Are a CFM Schedule and Pass The Exam

27. Eligibility Requirements Education Years of FM Experience Facility management master's degree or bachelor's degree from an IFMA Accredited Degree Program *3 years (3 yrs w/FMP) Related bachelor's degree *4 years (3 yrs w/FMP) Non-related bachelor's degree or associate's degree *5 years (4 yrs w/FMP) Secondary education *8 years (5 yrs w/FMP) All categories require some form of continuing education within the past 5 years.

28. Submit your Application and Preparation  Submit your application online at www.ifma.org/learning  Exam Preparation Options: CFM Exam Review Study set CFM Exam Review Course Chapter CFM Study Groups IFMA Online Courses All 9 competencies are available. CFM Practice Exam (new!) https://www.ifma.org/secure/learning/certification_app.cfm

29. CFM ® Practice Exam  108 Question Practice Exam  9 sections that represent IFMA’s nine core competencies  Must answer all questions in one sitting  Have the ability to go back and review their answers.  Practice Exam is set for 2 attempts to pass.  If you are unsuccessful on your first attempt, you will have one more chance to pass.  Cost: Members $80.00/Nonmembers $160.00

30. What’s New?  Sustainability Facility Professional™ (SFP™)  Establish sustainable FM knowledge and practices.  Assessment-based certificate program delivering a specialty credential in sustainability.  For all FM and like-minded professionals with an interest in sustainable practices.

31. Who Should Become an SFP?  IFMA’s Sustainability Facility Professional (SFP) is designed for all FM and like-minded professionals with an interest in sustainable practices. It is ideal for:  Facility management practitioners with a baseline of FM industry knowledge.  FM professionals with proven experience transitioning into sustainability related positions.  Related industry practitioners such as architects, designers and safety engineers.  Facility-related product and service providers.  CFMs and FMPs interested in expanding their depth of expertise in the area of sustainable facility management

32. Steps to achieving the SFP: 1. Order the IFMA SFP Credential Program, an all–inclusive training and assessment program that combines comprehensive reading materials to help you learn about sustainable facility practices from an FM perspective, interactive online study tools to test your understanding and retention, and final SFP assessments to qualify you to earn the SFP credential. 2. If you have limited experience in the FM industry, consider achieving your FMP first. Also, review Essentials of FM, an online introductory overview of the FM industry. 3. Read the electronic/printed training materials and complete the online interactive study tools for each course to enhance your skills and knowledge. 4. Complete the three online SFP final assessments with a passing score. 5. Submit your SFP application (with application fee) to IFMA to validate your SFP credential.

33. Comprehensive series of three sustainability focus areas, defined by the results of the most recent IFMA global job task analysis:  Strategy and Alignment for Sustainable Facility Management  Managing Sustainable Facilities  Operating Sustainable Facilities What are the modules for the SFP?

34. Legal and Regulatory Reporting and Advocacy  Advocacy Day and Public Policy Forum  Advocacy tutorials  Importance of Government Relations  IFMA Public Policy Paper  EPA Energy Star Tools  Issue Briefs

36. Thank You! Amy Campbell Senior Chapter Liaison 281-974-5651 amy.campbell@ifma.org