1. Security Officer Basic Training!
Good morning Officer’s and welcome to U.S. Security Associates Security Officer Basic Training. My name is _____________ and I will be your instructor this morning.
Welcome to USA’s
Security Officer Basic Training!
© Welcome to USA SOBT V4
U.S Security Associates, Inc. All rights reserved.

2. Today’s Agenda We will start with a short 6 minute video
Morning and afternoon schedule
Use of remotes
Testing process
Classroom rules and protocol
Please leave remotes on table for now … we’ll discuss more after the video
Let’s begin by taking a look at today’s agenda:
We will start with a short introductory video presented by our Chairman of the Board, Chuck Schneider. In this presentation, he will go over the vision and philosophy we have here at U.S. Security Associations! After the video, we’ll take a look at today’s training schedule. Then we’ll talk bout how to use the remotes, the testing process, and classroom rules and protocol.
In the meantime, please leave your remotes on the table. We’ll talk about how to use them after the video. Please enjoy the presentation!

3. Introductory Video

4. Schedule Morning Session Afternoon Session 1. Introduction to Security
2. Policies and Procedures
3. Sexual Harassment
4. Workplace Safety
5. Professional Conduct and Communication
6. Legal Authority and Liability
Afternoon Session
7. Report Writing
Access Control and Physical Security
Fixed Posts and Patrols
Emergency Situations
Workplace Violence
Anti-Terrorism
Welcome back Officers! I hoped you enjoyed the video. Now let’s take a look at today’s schedule. Today’s training is divided into two sessions, the morning session covering Units 1-6 and the afternoon covering Units During the morning session, we will cover Introduction to Security, Policies and Procedures, Sexual Harassment and Discrimination, Workplace Safety, Professional Conduct and Communication and the final unit for the morning Legal Authority and Liability issues.
In the afternoon session, we’ll cover Report Writing, Access Control and Physical Security, Fixed Posts and Patrols, Emergency Situations, Workplace Violence and we will conclude with Anti-Terrorism. Today’s training is eight hours, so be sure you are prepared to stay for the entire session today!
8 Hours of Training - Be prepared to stay the entire session!

5. Lunch/Breaks Lunch is from 1215-1300 EST or 1115-1200 CST
Breaks interspersed throughout the day
Now let’s discuss lunch and breaks.
If you are in the Eastern Time Zone, lunch will be from approximately hours. For those of you in the Central Time Zone, lunch will be from approximately 1115 hours through 1200 hrs. There will be a countdown clock set for lunch and breaks. Please plan to return from lunch a few minutes early to get restarted in an organized fashion.
Breaks will be interspersed throughout the entire training day. They will last for either 5 or 10 minutes; the key is to make sure you are back and ready to resume training before the timer expires!

6. About the Remotes
You have been issued a remote to answer the quiz questions and to communicate with the instructor
The remotes are numbered - use only the one issued to you
Handle carefully! Place gently on the table and don’t spill food or drink on them
Leave them on the table during breaks and at the end of the day
Now, let’s discuss how to use your remotes.
Each of you has been issued a remote to answer the quiz questions and to communicate with the instructor.
Each of the remotes are numbered so make sure you use only the remote that has been assigned to you!
Handle the remotes with care, when they are not in use place them gently on the table and make sure that you don’t spill food or drinks on them.
Also, place the remotes on the table during breaks and at the end of the day

7. Communicating With the Instructor
If you have question or comment push the “Call” button
Instructor then opens the mic
You must hold down the “Push Talk” button and hesitate for a second or two then speak (release when finished)
Please use for serious questions or comments only
One of the features of your remotes enables you to communicate with the instructor.
If you have a question or comment all you have to do is press the “Call” button on your remote.
At that point the Instructor will open the mic and say something such as, “Officer Jones (or whatever your last name is) you are on the air and the line is open for you to speak.”
In order to speak you must press down and hold the “Push Talk” button the entire time you speak. It works much like a two-way radio in that you must hold down the “Push Talk” button. Also, before you speak, allow for a brief pause then speak and when you are done speaking release the “Push Talk Button”.
Please use the microphone feature for serious questions and comments only. (You may test a few remotes at this time if you desire.)

8. Answering Test Questions
Push 1 for True or 2 for False
Push for Multiple Choice
Pay close attention to all material covered!
You must answer within 15 seconds
NO helping each other with quiz questions!
The main feature of the remotes is to enable you to answer quiz questions.
When you see a true or false question, you will simply press “1” on your remote if you believe the statement is true, or “2” if you believe the statement is false.
For multiple choice questions you will see a statement and then select either 1, 2, 3, or 4 depending on what you believe the correct answer is.
Pay close attention to all material covered during today’s training. Anything and everything that I state could end up being a quiz question so make sure you actively listen.
When you see a quiz question appear, you will have 15 seconds to answer the question.
Absolutely no helping each other with quiz questions. If we see any signs of cheating, it will lead to immediate expulsion!

9. Testing Process 10 questions embedded in each unit
You must score at least 70% on each unit - if you score below a 70% you will only be allowed one additional chance to retake the failed unit
If you score below 70% on the 2nd attempt you will be ineligible for hire for 12 months
At the end of the day, check with your Branch Administrator to learn your score
Be sure to read each question carefully – answers are scored instantly
Now let’s take a look at the testing process.
There are 10 questions embedded in each unit.
You must score at least a 70% on each unit in order to pass that unit. In other words, you must get at least 7 out of 10 questions correct in each unit in order to pass. If you score below a 70% on any unit, you will only be allowed one additional chance to retake the failed unit.
However, if you fail to score at least a 70% on your second attempt, you will be ineligible for hire for a 12 month period.
Please check with your branch administrator at the end of the day to learn your scores.
Finally, be sure to read each question carefully because as soon as you select an answer the information is instantly uploaded into our training database and there is no erase feature. The results are final!

10. Classroom Protocol Proper attire - no hats, bandanas, hoodies, etc.
Proper posture - sit up, present yourself as a professional officer
No cell phone usage in class! Calling/texting is strictly prohibited - if you have an emergency, see your Branch Administrator
Full participation is required – have someone designated at the keyboard and mouse to communicate in the chat
Professionalism in all speech and typing
Be back on time from breaks!
Be prepared to stay the full session!
Lastly, we will discuss classroom protocol:
Proper Attire is expected – No hats, bandanas, hoodies, etc.
Proper Posture - Sit up and present yourself as a professional security officer. Training is part of the hiring process so be aware that you can be expunged from class for poor posture or improper behavior.
No cell phone use in class. Calling and texting is strictly prohibited. In the event of an emergency, please consult with your Branch Administrator and they will work with you on an individual basis.
Full participation is required – have someone designated at the keyboard and mouse to communicate in the chat
Use professionalism in all typing! Slang and profanity is prohibited!
Be back from the breaks on time. You could miss the answers to quiz questions by coming back late.
And finally be prepared to stay for the full session today, which should wrap up about 1630 hrs or 4:30 PM EST.