1. Special Topic

2.  TPS  PCS  ECS  DSS  MIS  EIS

3.  What type of IS is WebEX ? ◦ Blackboard? ◦ iTunes? ◦ Web for Students ◦ MapInfo ◦ Excel

4.  Help Transform ◦ Data  Information  Manages the Information  Provides Reports  Reports: ◦ Graphs & Charts- easy to understand ◦ Averages & Summaries  more simple  more relevant

5.  Unique Components 1.Knowledge-base 2.Modeling  Scenario modeling  Decision modeling  Mathematical modeling  Simulations  Physical (real-world) modeling

6.  A communication-driven DSS supports more than one person working on a shared task;  A data-driven DSS emphasizes access to and manipulation of internal company data and, sometimes, external data.  A document-driven DSS manages, retrieves, and manipulates unstructured information in a variety of electronic formats.  A knowledge-driven DSS provides specialized problem-solving expertise stored as facts, rules, procedures, or in similar structures.problem-solving  A model-driven DSSemphasizes access to and manipulation of a statistical, financial, optimization, or simulation modelsimulation

7. DSS  Non-routine decisions ◦ Often unique problems  Requires data + human knowledge/wisdom  Subjective ◦ Best choice is very unclear MIS  Routine decisions ◦ Monthly ◦ Weekly ◦ Daily  Operational  Easy to automate  Often the best choice is obvious

8. DSS  Analyze specific problems MIS  Performance info ◦ More feedback driven ◦ How are we doing?

9. DSS  Interactive Reports  Flexible, adaptive reports MIS  Periodic Reports  Pre-specified, fixed reports

10. DSS  Analytical modeling + Knowledge base MIS  Processing of data