1. Public Sector Responses to the IT Worker Shortage Danielle Germain Senior Program Manager Information Technology Association of America (ITAA) November 30, 2000

2. About ITAA Representing 26,000 Direct and Affiliate IT Member Companies Across the U.S. Representing 26,000 Direct and Affiliate IT Member Companies Across the U.S. Delivering Industry Leadership programs in Critical Public Policy and Business Development Areas Delivering Industry Leadership programs in Critical Public Policy and Business Development Areas Major Initiatives in Workforce, Taxation, Electronic Commerce, Information Security and More Major Initiatives in Workforce, Taxation, Electronic Commerce, Information Security and More

3. The Digital Workforce: What’s the Issue? Employers Cite Shortages as Major Impediment to Growth Employers Cite Shortages as Major Impediment to Growth Workers Find Skill Sets a Barrier to Job Market Entry Workers Find Skill Sets a Barrier to Job Market Entry Academia Challenged to Provide Relevant Offerings Academia Challenged to Provide Relevant Offerings

4. Growing the Global IT Workforce... A Long-Term Proposition Solutions Incur Long Gestation Period Solutions Incur Long Gestation Period Multiple Solutions Needed Multiple Solutions Needed Product Cycles Short Product Cycles Short Companies “Rob Peter to Pay Paul” Companies “Rob Peter to Pay Paul” Professional Image an Issue Professional Image an Issue International Competitors Seek Advantage International Competitors Seek Advantage

5. Introducing… Bridging the Gap An ITAA Study Designed to Create a New Dialogue about IT Jobs, Skills and Skill Development

6. Bridging the Gap Study Attributes Most Comprehensive Study Most Comprehensive Study Random Sample Random Sample National Projection National Projection IT and Non-IT Companies IT and Non-IT Companies 50 Plus Employees 50 Plus Employees Telephone Interviews with Telephone Interviews with 700 IT Hiring Managers

7. Bridging the Gap - Career Clusters Covered Programmer Programmer Database Administrator Database Administrator Web Administrator Web Administrator Network Systems Specialist Network Systems Specialist Systems Integrator Interactive Media Technical Writer Tech Support

8. Bridging the Gap Study Scope Workforce Size, Demand and Gap Workforce Size, Demand and Gap Today’s Hottest IT Jobs Today’s Hottest IT Jobs Skills Needed to Grab Hot Job Skills Needed to Grab Hot Job Best Methods to Obtain Skills Best Methods to Obtain Skills

9. Bridging the Gap Market Size: Key Findings 10 Million Employed in IT Development and Support Jobs 10 Million Employed in IT Development and Support Jobs Anticipated Demand of 1.6 Million over 12 Months Anticipated Demand of 1.6 Million over 12 Months Predicted Shortfall of 843,329 over 12 Months Predicted Shortfall of 843,329 over 12 Months

10. Bridging the Gap Hot Jobs: Key Findings Top Five Hottest Jobs… Top Five Hottest Jobs…Demand  Tech Support616,055  Database Administrator271,487  Programmer213,890  Network Design165,585  Web Developer161,301

11. Work, Public Policy and the Digital Age The ITAA Policy Prescription

12. ITAA Workforce and Education Grow Skilled U.S. IT Workforce Grow Skilled U.S. IT Workforce Establish Educational Initiatives Establish Educational Initiatives Form Partnerships with Industry, Education, Government, and Others Form Partnerships with Industry, Education, Government, and Others Conduct National Research on Various Dimensions of Workforce Conduct National Research on Various Dimensions of Workforce Support Policy Initiatives on Workforce Education and Training Support Policy Initiatives on Workforce Education and Training

13. The High Tech Workforce: Address the Short-Term Requirement The American Competitiveness in the Twenty-first Century Act The American Competitiveness in the Twenty-first Century Act  Increases H1-B Cap to 195,000  Increases Employer Paid Worker Retraining Fee to $1000 Per Application  Provides Employers Immediate Access to Critical Skills  Invests in Future of U.S. Workforce

14. The High Tech Workforce: Long Term: Fill the Talent Pipeline Spread the Digital Opportunity Spread the Digital Opportunity  African-Americans 12% of the general workforce 12% of the general workforce 6% of IT workforce 6% of IT workforce  Hispanics 12% of the general workforce 12% of the general workforce 4% of the IT workforce 4% of the IT workforce  Native Americans.7% of the general workforce.7% of the general workforce.2% of the IT workforce.2% of the IT workforce

15. The High Tech Workforce: Long Term: Fill the Talent Pipeline Computer Donation Tax Credit Computer Donation Tax Credit  Improves the “Kid-to-Computer” Ratio in Classrooms  Makes More Equipment Available  Creates Incentives for Enterprise or Empowerment Zone Donations  Helps Schools to Stretch IT Budgets to Cover Teacher Training

16. The High Tech Workforce: Long Term: Fill the Talent Pipeline Make Skills Training More Accessible Make Skills Training More Accessible Tech Training Tax Credit Proposal Tech Training Tax Credit Proposal  Grants Tax Credit Up to 20 Percent of Training Expenses  Additional Incentives for Inner-city and Rural Areas

17. The High Tech Workforce: Long Term: Fill the Talent Pipeline Get Involved in Public/Private Partnerships Get Involved in Public/Private Partnerships  Workforce Investment Act Drives Skill Shortage Issues to Local Level Drives Skill Shortage Issues to Local Level Enlists Business Leadership Enlists Business Leadership Facilitates Employee Re-skilling Facilitates Employee Re-skilling  ITAA Sponsors Upcoming WIB Workshop with DOL Secretary and CEOs

18. The High Tech Workforce: Long Term: Fill the Talent Pipeline Drive Skill Shortage Issues to Local Level Drive Skill Shortage Issues to Local Level Enlist Business Leadership Enlist Business Leadership Explore Employee Re-skilling Explore Employee Re-skilling

19. National IT Workforce Convocation April 2-3, 2001 in San Diego, CA April 2-3, 2001 in San Diego, CA Conference Theme is Skills Make the Difference Conference Theme is Skills Make the Difference Conference Tracks in Skill Development, Diversity & Image, Recruitment & Retention, and Emerging Issues Conference Tracks in Skill Development, Diversity & Image, Recruitment & Retention, and Emerging Issues Keynote Speakers Include Keynote Speakers Include  Vint Cerf, Sr. VP, WorldCom  Dave Robino, Vice Chairman, Gateway  Carlene Ellis, VP of Education, Intel  Paul Lombardi, President/CEO, DynCorp  Larry Irving, CEO, UrbanMagic.Com

20. Marjorie Bynum ITAA mbynum@itaa.org 703-284-5318 http://www.itaa.orghttp://www.techworkforce.org