1. “ Help! My Kid is Going to College!” Dr. Charles W. Mattis Dean of the First-Year Program (325) 674-2212 mattis@acu.edu

2. Our Purpose Today… Discuss thoughts on assisting you and your student with their transition to college life Discuss thoughts on assisting you and your student with their transition to college life Highlight student support services Highlight student support services Discuss ACU’s philosophy of partnering with parents Discuss ACU’s philosophy of partnering with parents

3. First-Year Program http://www.acu.edu/fyp Passport & Welcome Week Passport & Welcome Week University Seminar University Seminar Peer Leaders Peer Leaders Learning Communities Learning Communities Academic Advising Academic Advising Academic Support Services Academic Support Services Parent Resource Parent Resource

4. Health Services Health Services ACU Police ACU Police Residence Life Residence Life Career Center Career Center Spiritual Life and Chapel Spiritual Life and Chapel Student Productions Student Productions Volunteer and Service Learning Center Volunteer and Service Learning Center Student Organizations Student Organizations Student Life http://www.acu.edu/studentlife

5. Wildcat Parents http://www.acu.edu/parents Parent resources Parent resources Monthly guide to the first-year Monthly guide to the first-year Important dates to remember Important dates to remember Upcoming events Upcoming events Considerations of support and encouragement Considerations of support and encouragement

6. Already… but not yet! Are college students “adults”? Are college students “adults”? FERPA – Family Education Rights Practice Act FERPA – Family Education Rights Practice Act ACU takes a developmental approach (i.e. ACU expectations and environment for freshmen is different than that of seniors) ACU takes a developmental approach (i.e. ACU expectations and environment for freshmen is different than that of seniors)

7. ACU… Takes a holistic approach to Christian higher education (heart, soul, mind, strength). Takes a holistic approach to Christian higher education (heart, soul, mind, strength). Is a fairly safe place to practice independent behavior Is a fairly safe place to practice independent behavior Wants to help students become independent problem solvers Wants to help students become independent problem solvers

8. Team55 - Student Computing Support Location - Learning CommonsLocation - Learning Commons –Phone: (325) 674-5555 or x5555 –Email: team55@acu.edu team55@acu.edu –Website: http://team55.acu.edu Open weekends and until midnight on most weekdaysOpen weekends and until midnight on most weekdays Available via phone, chat, email, and walk-upAvailable via phone, chat, email, and walk-up

9. Team55 - How do we help the students? Team55 - How do we help the students? Computer software troubleshooting Computer software troubleshooting Assistance with account problems Assistance with account problems Help with network, phone, and cable issues Help with network, phone, and cable issues Virus/spy-ware removal, operating system re-installs, and data recovery/backup Virus/spy-ware removal, operating system re-installs, and data recovery/backup iPhone/iPod touch troubleshooting and setup iPhone/iPod touch troubleshooting and setup Apple warranty repair Apple warranty repair

10. What technology resources are available? What technology resources are available? Over 700 lab computers with printers/software Over 700 lab computers with printers/software Cable and unlimited local phone service Cable and unlimited local phone service Wired and WiFi connections Wired and WiFi connections $15 printing credit per semester $15 printing credit per semester myACU and ACU Mobile myACU and ACU Mobile Google Apps for Education Google Apps for Education File Storage and Webspace File Storage and Webspace

11. The Registrar’s Office FERPAFERPA Enrollment VerificationEnrollment Verification Drop/Add and WithdrawalDrop/Add and Withdrawal

12. The Registrar’s Office The primary rights afforded to the Student are: –The right to inspect and review their education records –The right to have some control over the disclosure of information from the records –The right for the student to retain control of access to education records FERPA – Family Educational Rights and Privacy Act of 1976

13. The Registrar’s Office Enrollment Verification Certificates can be obtained by the student from The Depot space on My.ACUEnrollment Verification Certificates can be obtained by the student from The Depot space on My.ACU Verification for each semester begins two weeks before the first day of class.Verification for each semester begins two weeks before the first day of class. Enrollment Verification

14. The Registrar’s Office Dropping a Course –Day 1-5 is free; student should contact their advisor –Day 6-15 follows refund schedule; student uses withdrawal form –Day 16+ there is no refund; student uses withdrawal form –No drop/withdrawal after week 12 Drop/Add

15. The Registrar’s Office Withdrawing from the University –Dropping of all classes and leaving ACU –Student receives W grades –Student can contact the Depot Withdrawal or Dropping all Classes

16. The Registrar’s Office Be aware of the academic calendarBe aware of the academic calendar Remind your student about ACU emailRemind your student about ACU email Students who are responsible for their own business learn problem solving skills that are very importantStudents who are responsible for their own business learn problem solving skills that are very important ACU is a great place for students to make mistakesACU is a great place for students to make mistakes Random Observations

17. Academic Development Center Services Include: –SOS Program –Discovery Program –Academic Counseling and Skills –Emotional Intelligence –University Testing Center

18. The Career Center Coordination of On-Campus EmploymentCoordination of On-Campus Employment –Find on-campus jobs –Student must find their job for themselves –Guarantees a job not necessarily the job they want Career ReadinessCareer Readiness Career ConnectionsCareer Connections

19. Questions?