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University of Bristol Leverhulme Centre for Market and Public Organisation Incentives in the Delivery of Public Services Simon Burgess.

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Presentation on theme: "University of Bristol Leverhulme Centre for Market and Public Organisation Incentives in the Delivery of Public Services Simon Burgess."— Presentation transcript:

1 University of Bristol Leverhulme Centre for Market and Public Organisation Incentives in the Delivery of Public Services Simon Burgess

2 Oxford. April, 2004www.bris.ac.uk/Depts/CMPO2 Introduction ESRC Programme very timely –Main domestic policy priority –Intellectually exciting.

3 Oxford. April, 2004www.bris.ac.uk/Depts/CMPO3 Plan Concepts Issues Research Capacity Conclusions

4 Oxford. April, 2004www.bris.ac.uk/Depts/CMPO4 Concepts Distinguish: Incentives for organisations –Benchmarking, league tables, basis of choice; financial, earned autonomy, “warm glow”. Incentives within organisations –Performance pay, individual, team or organisation; financial or not.

5 Oxford. April, 2004www.bris.ac.uk/Depts/CMPO5 What do incentives do? Incentives for organisations –Efficiency –Sorting, segregation, clustering –Responsiveness, innovation Incentives for individuals –Motivation – effort –Gaming, unintended consequences –Sorting - recruitment and retention

6 Oxford. April, 2004www.bris.ac.uk/Depts/CMPO6 Issues Incentives for organisations –Role of Choice, Competition –Organisational response –Raise efficiency and performance –Gaming, “cream skimming”, segregation –Erosion of public service ethos, demoralisation –Variations in service, equity

7 Oxford. April, 2004www.bris.ac.uk/Depts/CMPO7 Issues Incentives within organisations –Appropriate form –Effectiveness –Relationship with public service motivation –Relationship of form with bureaucracy – observability, verifiability of outputs

8 Oxford. April, 2004www.bris.ac.uk/Depts/CMPO8 Research Capacity (talking principally about economics here) Theoretical development Empirical work: –Increased willingness to pilot/experiment –Access to new administrative datasets Chance to steal a march on US, and establish UK as leader

9 Oxford. April, 2004www.bris.ac.uk/Depts/CMPO9 Much of this links across several disciplinary fields: –economics, education, geography, political science, psychology, public administration,... Links to several other issues: –autonomy and decentralisation, bureaucracy, equity, clustering, …

10 Oxford. April, 2004www.bris.ac.uk/Depts/CMPO10 Conclusion Big questions Practical questions Links

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