2. 20th March 2015

3. Conference rooms Webcast Vidyo Indico

4. Conference Rooms Design, installation of new rooms, renovation of old ones Maintenance of all room equipment User support in the room Coverage

5. Conference Rooms InforEAM Equipment inventory and tracking Maintenance tracking

6. Conference Rooms Extron GVE AV equipment monitoring, alerts, automated actions

7. Conference Rooms RAVEM (Room AV Equipment Manager) Centralised equipment control Python, Django, MySQL (DBonDemand) Examples: Proxying rooms connections to Vidyo Switching “on-air” signs

8. Conference Rooms Service dashboard (http://avc-dashboard.cern.ch )http://avc-dashboard.cern.ch User/customer facing status interface Drupal, Google charts, HighCharts

9. Conference Rooms Security Networked devices: projectors, controllers, PCs etc. Access protection mandatory Wireless communication encryption End user protection Subtle simplicity/security ratio Ex.: on-air signs in the VC rooms

10. Conference Rooms equipment status history equipment/room information eq./room data equipment live status equipment connection request equipment live status equipment control equipment live status User facing interfaces

11. Conference Rooms What’s Next ? Investigating wireless data transmission Bluetooth, wifi Proprietary protocols (EPSON QuickConnect, INTEL WiDi) Lack of standard, but some ongoing consolidation More remote controls and monitoring options Online physical locks for meeting rooms

12. Webcast & Recording Live webcasts / Recordings Streaming for on-demand videos (hosted on CDS) 16 rooms equipped at CERN 16 rooms 272

13. Webcast Wowza commercial streaming software Streaming, transcoding Commercial CDNs for large events Limelight, Akamai, GroovyGecko

14. Webcast Infrastructure conference rooms physical servers Meyrin CC virtual servers Meyrin CC encoder device main origin backup origin transcoding + relay streaming … edge 1 edge 2 edge 3 edge 16 DNS balancer wowza.cern.ch general webcast HTAR CERN domain 10 Gbps

15. Recording Micala recording software CERN/U. Michigan licence Manages the workflow up to the publishing in CDS

16. Video Workflow Submission of video clips to CDS Ingest from web upload, DFS hot folder, Vidyo recording; transcoding; browsing

17. Webcast What’s Next ? Improved subtitling options (separate subtitles file) A webcast web site for mobiles Towards new streaming standards mpeg-dash: adaptive bitrate streaming over http to reconcile desktop and mobile viewing Central operation center Currently each room has its own control interface

18. Vidyo Multiplatform videoconferencing service Desktops (linux, Mac, windows), mobiles (iOS, Android), phones, H323

19. Vidyo Infrastructure 2 portals 26 routers 14 gateways (in 3 clusters) 12 phone access points User satisfaction survey

20. Vidyo News Recording feature in production Recording feature Service monitoring (CERN development)monitoring

21. Vidyo News VidyoWeb for guests (MacOS and Windows) New router in South Africa Deploy SSO and Lync gateway Vidyo replaces Alcatel MyTeamWork as official CERN audio conference service

22. Vidyo What’s Next ? Ongoing discussions with GEANT to propose a service to worldwide research and education based on CERN infrastructure. Using VidyoRoom hardware in CERN meeting rooms instead of H323 devices? WebRTC Interesting emerging standard for embedding VC in the web browser Vidyo to come up with a dev kit to build dedicated clients (a solution to Linux issues?)

23. Indico Event organisation and archiving system At CERN 331000 events

24. Indico at CERN User satisfaction survey

25. Indico Ongoing transition away from ZODB and to PostgreSQL (using abstraction layer SQLAlchemy) Release 2.0 foreseen end 2015 Better integration with collaboration services Better plugin management New e-payments options (bank transfer and EUR/CHF for CERN) Rich abstract editor (LaTeX/Markdown) E-tickets

26. Indico Outside CERN 164 institutes have an Indico server worldwide

27. Indico Distribution KT project #1 (2013-15) New visual identity New web site / video New web site Instance tracking feature Cloud deployment scripts

28. Indico Global Service KT project #2 (starting 2015) Supporting communities in Indico CERN IEEE SWITCH CAP CERNIEEESWITCHCAP …

29. Common Frameworks All software packages developed by the services Are published under a GPL v3 licence. Use git / github / gitlab for version control Use Jira / github for task management Use/have plans to use the Wigner computer center resources for business continuity solution.