1. GROWTH and TRANSFORMATION: PATHS TO SUCCESS For NEWCOMERS JOB SEARCH WORKSHOPS PROGRAM D’ATELIERS POUR LA RECHERCHE D’EMPLOI NATCON 2003 GROWTH and TRANSFORMATION: PATHS TO SUCCESS For NEWCOMERS JOB SEARCH WORKSHOPS PROGRAM D’ATELIERS POUR LA RECHERCHE D’EMPLOI NATCON 2003 Citizenship and Citoyenneté et Immigration Canada

2. WORKSHOP AGENDA  JSW PROGRAM  CLIENT CHALLENGES  COACHING TOOLS  CLIENT SUCCESS STORIES Q and A  JSW PROGRAM  CLIENT CHALLENGES  COACHING TOOLS  CLIENT SUCCESS STORIES Q and A

3. JSW JOB SEARCH WORKSHOPS PROGRAM D’ATELIERS POUR LA RECHERCHE D’EMPLOI

4. JOB SEARCH WORKSHOPS PROGRAM (JSW) MISSION STATEMENT  JSW program provides training, educational resources, and program and financial monitoring of subcontracted agencies delivering short-term job search workshops for newcomers to Ontario  JSW ensures its high quality services as part of COSTI Immigrant Services in partnership with the Ontario Coalition of Agencies Serving Immigrants and is funded by CIC

5. JSW CLIENT OVERVIEW  Majority of clients are one year or less in Canada  2-6 months following completion of program have found work  Lack Canadian work experience and references  Lack recognition for foreign credentials  Dealing with transitions and losses

6. IMMIGRATION STATUS JSW PROGRAM

7. LANGUAGE REPORT JSW PROGRAM

8. GENDER JSW PROGRAM

9. EMPLOYMENT OUTCOMES JSW PROGRAM

10. Job Search Workshops Program ASSISTING NEWCOMERS TO MOVE FORWARD  New learning  Heightened performance  Progress with career development

11. CLIENT CHALLENGES

12. Golbe and Mail, Jan 2003 The Globe and Mail, January 8, 2003

13. CLIENT’S CHALLENGES:  Cold calling  Networking  Accreditation and Licensing

14. CLIENT’S SPIRITS  Fear of rejection  Self doubt  Culture shock  Low self esteem

15. EFFECTS- PUTTING OFF  Narrowed or blocked channels to acquire new contacts  Missed opportunities to raise the bar on performance  Missed opportunities to acquire new contacts

16. COACHING YOUR CLIENTS COACHING YOUR CLIENTS

17. Adler School of Professional Coaching COACHING DEFINED COACHING DEFINED  An alliance- client and coach are partners on a team  Coach is committed to forwarding the client’s goal  Client is perceived as creative, resourceful, and whole  Coach holds client accountable

18. POWER OF COACHING 1  Distract client’s negative feelings by focusing on what they want by focusing on what they want  Go where their positive energy is present  Help client articulate their dreams, desires, and aspirations and aspirations  Clarify mission/purpose and goals to achieve to achieve

19. CONSULTING / INFORMATION SHARING  Provide critical job search information  Workplace culture and norms  Business communication  Employer expectations

20. Adler School of Professional Coaching POWER OF COACHING 2 POWER OF COACHING 2  Your idea of their potential maybe bigger than the picture they hold for themselves

21. COACHING OUTCOMES  Raise awareness of what is really going on  Find his or her choices  Ask for client’s commitment

22. COACHING: BENEFITS FOR YOUR CLIENT  Focus client on what they really want  Identify obstacles that get in the way  Provide an anchor for decision making

23. TOOLS FOR SUCCESS FACILITATOR’S MANUAL JOB SEARCH WORKSHOPS PROGRAM D’ATELIERS POUR LA RECHERCHE D’EMPLOI

24. HIGHLIGHTS: TOOLS FOR SUCCESS  Educational resources for facilitators  Updated website listings  Accreditation and licensing  Interview challenges  Volunteering

25. EIGHT CORE COMPONENTS   Skill and job identification   Job application   Cover letter and resume writing   Interview skills   Labour market trends   Job search strategies   Job maintenance   Practice of job search elements

26. ACCREDITATION AND LICENSING www.cicic.ca www.cftpt.org/home.html www.equalopportunity.on.ca www.edu.gov.on.ca/eng/training/apprentices hip/appren.html www.red-seal.ca

27. Job Search Workshops Program INTERVIEW CHALLENGE  Language barriers  Canadian work experience  Work references  Canadian work ethics

28. Volunteer Centre of Metro Toronto VOLUNTEERING  www.volrap.org www.volrap.org  www.volunteer.ca www.volunteer.ca

29. MENTORING RESOURCES  WWW.CanadaInfoNet.org WWW.CanadaInfoNet.org  www.care4nurses.org www.care4nurses.org  www.cassa.on.ca/AIPSO www.cassa.on.ca/AIPSO  www.cybf.ca www.cybf.ca  www.ryerson.ca/trimentoring www.ryerson.ca/trimentoring  www.mentorcanada.ca/en/en_home.htm www.mentorcanada.ca/en/en_home.htm

30. CASE SCENARIO  Ahmad is a Mechanical Engineer  Working in a survival job  Family living abroad  Has related working experience with U.S company  Concern with verbal comprehension  Deciding to upgrade in field or make a career change

31. CLIENT SUCCESS STORIES CLIENT SUCCESS STORIES Sam – Pharmacy Technician Sam – Pharmacy Technician Doris – Trust Accountant Doris – Trust Accountant Mohamed – Software Engineer Mohamed – Software Engineer

32. JOB SEARCH WORKSHOPS PROGRAM SUMMARY  Comprehensive job search tools and techniques and techniques  New awareness and practice of networking strategies  Customized programming to address specific needs  Embraces cross-cultural approaches  Continuous client follow up and improvement

33. COACHING RESOURCES  Co-Active Coaching, Laura Whitmore, Henry Kimsey-House, and Phil Sandahl  The Inner Game of Work, Tim Gallwey  The Heart of Transformational Coaching. Using Transformational Coaching to Create a High-Performance Culture, Thomas Crane  Coaching. Evoking Excellence in Others, James Flaherty  Coaching For Performance, John Whitmore  Leadership From the Inside Out, Kevin Cashman

34. QUESTIONS AND ANSWERS wurster@costi.org angelova@costi.org issa@costi.org