1. EUROPEAN PRESENTATION
It is my pleasure to introduce the capabilities of APL Logistics to (Customer) today.
(Hit next slide and let video play out)

2. APL LOGISTICS EUROPE Agenda
Company Background
European Capabilities
Asian Presence
Client Case Studies
Dell
Panasonic
Zip (Marks & Spencer)
The chosen agenda for our discussion today is as follows:
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3. APL Logistics is a member of the NOL Group Founded in 1968
Top 5 worldwide shipping company
$5.5 Billion in Revenue
Several Industry firsts in shipping, world wide logistics and supply chain visibility
Top 10 global logistics provider as recognized by Armstrong Associates and Inbound Logistics
APL is a member of the NOL group. They’ve been in business since 1968 with almost $5 Billion in revenue.

4. NOL has transformed into a total intercontinental supply chain service provider
CONTAINER SHIPPING
SUPPLY CHAIN MANAGEMENT
(Option Slide)
Let’s overview the various parts of NOL. ***As the situation changes with AET slides will be updated.***
Click on APL Logistics
GLOBAL TRANSPORTATION

5. 1 Billion
2003 Revenues
CONTAINER SHIPPING
Top Ten 3PL Excellence Survey Inbound Logistics Magazine
SUPPLY CHAIN MANAGEMENT
Top Ten Major Logistics Providers Armstrong and Associates
If you choose to cover APL Liner, follow information on slide.
Top 50 Largest and Most Innovative IT Users Info Week Magazine
GLOBAL TRANSPORTATION
Top Ten Best of Breed Company Consumer Goods Technology Magazine

6. 55 Countries served worldwide
4,500 Employees
Unparalleled capabilities and resources to deliver unmatched results
55 Countries served worldwide
As shared with you previously, we offer world wide services (53 countries) with over 4,500 employees on the ground with local expertise.
Content Comment:
Global capabilities and local resources delivering
superior results.
16.1 million CBMs in 2003
26 million ft2 Warehouse space globally

7. GLOBAL PRESENCE Strength and experience Local expertise
Argentina
Australia
Bahrain
Bangladesh
Belgium
Brazil
Brunei
Cambodia
Chile
China
Colombia
Costa Rica
Dom. Republic
El Salvador
Egypt
Fiji
France
Germany
Guatemala
Haiti
Honduras
India
Indonesia
Italy
Japan
Jamaica
Kenya
Luxembourg
Madagascar
Malaysia
Mauritius
Mexico
Myanmar
Netherlands
Nicaragua
Oman
Pakistan
Peru
Philippines
Portugal
Russia
Saipan
Singapore
South Africa
South Korea
Spain
Sri Lanka
Taiwan
Thailand
Turkey
UAE UK
USA
Venezuela
Vietnam
Strength and experience
55 Countries
174 Cities
271 offices and facilities
26.2 million sq ft
Local expertise
IT that ensures strength throughout the supply chain
Revisit global coverage and local expertise emphasis.
IT - we can tie locations together with IT solutions that provide customers data and information throughout the supply chain.

8. APL LOGISTICS EUROPE Agenda
Company Background
European Capabilities
Asian Presence
Client Case Studies
Dell
Panasonic
Zip (Marks & Spencer)
The chosen agenda for our discussion today is as follows:
Review agenda topics
Is there anything I have left off that you want added to our discussion?

9. EUROPEAN PRESENCE European Headquarters UK – Uxbridge
European Offices / Agency Partnerships
Belgium – Antwerp
France – Lille
Germany – Hamburg
Netherlands - Rhoon
UK – Docklands (London)
Portugal – Lisbon
Turkey - Istanbul

10. Europe Customer Portfolio
Asics
Dell
JVC
Lambert Howarth
Hornbach
The Zip Project
Warnaco
Tommy Hilfiger
Esprit
The Gap
Panasonic
Enesco
Matalan
New Balance
This slide is powerful and should be covered in total as spelled out on the slide.
As content is approved we will add case study information.

11. EUROPEAN SERVICES Tailored Solutions to Meet Your Individual Needs
Vendor Management
Customs Brokerage
Warehousing
SC Information Management
Consolidation
Deconsolidation
Multi-modal Transportation
Regional & Intercontinental Transportation
NVOCC Freight Forwarding
Packaging
Reverse Distribution
Vehicle Inspection
Direct Store Delivery
Kitting
Import/Export Documentation
Cross Docking
Vendor Managed Inventory
Quality Programs
We have many services to offer that are menu based and are typically linked together in groups or they can be selected individually.
(Give a couple examples)

12. APL LOGISTICS EUROPE Agenda
Company Background
European Capabilities
Asian Presence
Client Case Studies
Dell
Panasonic
Zip (Marks & Spencer)
The chosen agenda for our discussion today is as follows:
Review agenda topics
Is there anything I have left off that you want added to our discussion?

13. STRONG ASIA PRESENCE

14. NORTH ASIA SERVICE MATRIX
H K G
N N J
T S I
S H A
T TN
FUZ
SHZ
X I A
J PN
TWN
MNL
K O R
S P N
WAREHOUSE AVAILABILITY 
WAREHOUSE SERVICES
PROCESS STABILITY
SYSTEMS AVAILABILITY
NVOCC SERVICES
QA SERVICES
BARCODE SCANNING
BARCODE LABEL PRINTING
CUSTOMS FACILITATION

15. SOUTH ASIA SERVICE MATRIX
S I N
J K T
S U R
P E N
P K L
B K K
C M B
C H T
B O M
M A A
N D H
K H I
C A M
F I J
M A U
V I T
WAREHOUSE AVAILABILITY 
WAREHOUSE SERVICES
PROCESS STABILITY
SYSTEMS AVAILABILITY
NVOCC SERVICES
QA SERVICES
BARCODE SCANNING
BARCODE LABEL PRINTING
CUSTOMS FACILITATION

16. APL LOGISTICS EUROPE Agenda
Company Background
European Capabilities
Asian Presence
Client Case Studies
Dell
Panasonic
Zip (Marks & Spencer)
The chosen agenda for our discussion today is as follows:
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Is there anything I have left off that you want added to our discussion?

17. DELL - BACKGROUND
Dell Computer Corporation is the world’s largest manufacturer of personal computers with manufacturing operations in the US, Ireland, China, Japan, Malaysia and Brazil
US$40 billion turnover in last 4 quarters
Innovative direct to customer and vendor managed inventory business models
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18. CUSTOMER SUPPLY CHAIN CHALLENGES
Vendor managed inventory programme
Vendor controlled selection of service provider
Vendor resistance to change (local relationships)
Dell volumes used by vendors to reduce competitor costs
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19. APL LOGISTICS’ SOLUTION
Single source for ocean freight management
Vendor on-boarding packs developed
Volumes underpinned by APL Liner
Information exchange (EDI) into Dell data system
Vendor meetings initiated
Quarterly Business reviews initiated
The chosen agenda for our discussion today is as follows:
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20. PANASONIC - BACKGROUND
Global blue-chip manufacturer of consumer electronics
Customer Supply Chain Challenges
Poor management of LCL / overflow shipments from 13 origin ports in Asia to in excess of 35 European Panasonic customers
Limited supply chain visibility
Unsatisfactory transit times

21. APL LOGISTICS’ SOLUTION
Provide warehousing facilities for the receiving, storage, and distribution of TV’s, microwaves, photocopiers and circuit boards in Hamburg
10,000 m2 warehouse in Hamburg with 9,200 pallet locations
Value added warehousing services, including:
Barcode labeling
Inventory management
Kitting
Palletisation
Tracking and tracing via Internet Document Management System
Delivery notes printed at APLL warehouse
Scanning of Proof of Delivery notes (POD)
Online retrieval for Panasonic
The chosen agenda for our discussion today is as follows:
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22. ZIP - BACKGROUND JV between Marks & Spencer (75%) and Desmonds (25%)
Products
Children wear and accessories
Customers
All of Marks and Spencer Children’s wear
Only product lines in Marks & Spencer are imported on FOB
basis
Suppliers
Main suppliers are in Sri Lanka, South China and Turkey

23. CUSTOMER SUPPLY CHAIN CHALLENGES
Ineffective vendor management process
Ineffective control of shipment dates, quantity and ratio against PO’s
Too many LCL shipments
Lack of visibility throughout the supply chain

24. APL LOGISTICS’ SOLUTION
PO and vendor management driven by rigorous operational process in Asia and enabled by operating system ACS123
Visibility and exception management capabilities of See Change now and in future developments
Consolidation infrastructure and track records
Vendor data management and integrations through barcode scanning and ASN
‘A’ team solution delivery team in Asia and UK from Sales to Proposal Development through to implementation planning and execution

25. APL LOGISTICS’ SOLUTION
Vendor Mgmt
Consolidation
Document Mgmt
Customs
Barcode Scanning
Carrier Mgmt
Delivery to DC
Packing List input
See Change Services
Vendor Data Mgmt
Logistics Procedures
CIOs KPIs
Best Practice solution Proactive Account Mgmt Engineering 5-Phase Approach

26. BENEFITS DELIVERED to APL LOGISTICS’ CUSTOMERS
Reduced supply chain costs
Optimised supply chain solutions developed from an analysis of historical data
Improved supply chain visibility – in the warehouse and during transit
Reduced transit times
Single point of contact for seamless, global supply chains
Improved levels of customer service through focusing on the needs of customers
The chosen agenda for our discussion today is as follows:
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27. Thank you for your time and attention. Next Steps!