1. What DoIT Can Do for You What DoIT Can Do for You Presented By: Christine Lupton, M.S. Manager, Engage Division of Information Technology

2. What is DoIT? Division of Information Technology Your Campus Computing Source Provides support and services to many departments and colleges across campus –Services range from network support to learning technology support

3. What is DoIT? Where are we located?

4. SERVICES

5. Services DoIT’s services span these areas: Advise Connect Learn Purchase Help

6. ADVISE

7. Advise Purchasing Advice: DoIT Showroom Staff will work with you to: Gather Information Analyze your Situation Identify Needs Suggest Solutions Provide advice even if a solution outside of DoIT is best

8. Advise Instructional Advice –Free assistance on the effective use of technology On-line Courses Streaming Media Presentations Animations Simulations Course Management System: Learn@UW

9. Advise Instructional Advice –Services also include: Course Design Software Development Evaluations and Assessment * These services are fee-based

10. Advise We are here to assist you in the delivery of curriculum content while enhancing the learning environment with technology

11. CONNECT

12. Connect Net ID My UW-Madison Kiosks Wireless Computer Labs Services Telephone Access Security

13. Connect NetID –NetID is a unique identifier –Used to log into most net activities –First thing to do is activate your NetID http://my.wisc.edu

14. Connect My UW-Madison

15. Connect

16. My UW-Madison Teaching Resources

17. Connect 19 kiosk locations on campus –My UW-Madison, Internet access, and Web-based email

18. Connect Wireless Networking –21 access points http://www.wisc.edu/doit/wireless

19. Connect Computer labs –13 general-access computer labs –Variety of hardware and software –Course-specific offerings –Printing for a small fee

20. Connect Services –WiscCal, free calendaring software –My WebSpace, 200 MB file storage –WebSurvey@UW, web surveys for a fee –WiscMail, manage your email

21. Connect Telephone –Centrex Five digit dialing within UW- Madison –Long distance –Voice Messaging Messages via email, fax or pager http://www.doit.wisc.edu/services/telephone/index.htm

22. Connect Security –Pick up Security Starter Software CD at Tech Store or go to www.wisc.edu/security www.wisc.edu/security –Take four basic steps: Install security software Update operating patches Recognize scams Know copyright rules

23. LEARN

24. Learn Use a Computer Lab –New Media Center State-of-the-art Media Design Lab Loaner equipment (video & laptops) Assistance with using the technology

25. Learn Free training for students by students in your classroom on a specific topic for a degree credit course Scheduled classes students can attend outside of class Incorporating technology into the curriculum

26. Learn Professional Technical Education Cost-effective technical training classes Topics range from the latest software to basic applications On-one-one tutoring available Lab rentals available www.doit.wisc.edu/pte

27. Learn Student Technical Training –Designed to provide undergraduate and graduate students with the technical and service skills to support UW-Madison IT departments Core IT Web Design

28. Learn Engage Program –Transforming teaching & learning through technology –Innovation & Adaptation –http://engage.doit.wisc.eduhttp://engage.doit.wisc.edu

29. Learn Engage website

30. Learn Engage website-Awards

31. PURCHASE

32. Purchase Excellent free advice –Showroom staff –Stop in, try the products, ask questions Ways to purchase –In-person –E-mail –Phone –Web

33. Purchase Tech Store purchases –Hardware, software, accessories, services Hardware deals –Great deals through the Tech Store direct or with Higher Education discount programs WISC software discounts 75-80% –Available online: http://www.wisc.edu/wisc http://www.wisc.edu/wisc –At the Tech Store

34. HELP

35. Help Technical Assistance Installation and Repair Class Lists and Information

36. Help The Help Desk is available 24 hours, 7 days a week To answer - Technical Questions - Refer you to the right expert

37. Help Getting Individual Help –Phone 264-HELP –Email helpdesk@doit.wisc.edu –Walk-in 1210 W. Dayton St –Web http://helpdesk.doit.wisc.edu

38. Help

39. Help Installation and Repair Services –Installations and repairs for desktop systems –Support for network and telecommunication systems

41. THANK YOU Christine Lupton M.S. (clupton@wisc.edu)clupton@wisc.edu