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Published byEustacia Osborne Modified over 9 years ago
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Business Analysis Debbie Paul Managing Director
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The drivers for business analysis
Business dissatisfaction IT as an enabler Outsourcing
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The progression of business analysis
Improvement Business Requirements Process Improvement Scope Requirements Process IT Improvement Authority
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Skills Framework for the Information Age
Business Analysis Investigation, analysis, review and documentation of business functions, processes, information and data Definition of requirements for improving any aspect of process and systems Quantification of business benefits Creation of viable specifications and acceptance criteria for IT systems
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Extended ‘V’ model lifecycle
delivery of Business benefits Analyse business needs Assess benefits Acceptance criteria Define Test for user requirements acceptance Business Analysis Specify IT System test criteria Test IT system system Integration test criteria Design IT Test module system integration Build system Test system modules modules Module test criteria
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Process Model for Business Analysis
Business Strategy and Objectives Investigate Consider Analyse Evaluate Define Situation Perspectives Needs Options Requirements
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Business Strategy & Objectives
Business environment Politics Environmental Organisation Work Area Customers IT System Suppliers Economic Legal Social Technology Competitors
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Process Model for Business Analysis
Business Strategy and Objectives Investigate Consider Analyse Evaluate Define Situation Perspectives Needs Options Requirements
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Types of business ‘problem’
Dissatisfaction 16 tons Opportunity Identified problem
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The business situation
Issues Structure Processes Stakeholders Culture
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Process Model for Business Analysis
Business Strategy and Objectives Investigate Consider Analyse Evaluate Define Situation Perspectives Needs Options Requirements
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Stakeholders & Perspectives
Suppliers Customers Partners Project Sponsor Regulators Business Managers Employees Competitors Shareholders
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Process Model for Business Analysis
Business Strategy and Objectives Investigate Consider Analyse Evaluate Define Situation Perspectives Needs Options Requirements
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Overview process model
Business Environment ISEB Diploma scheme Markers Examiners Exam Providers Register for exam Issue instructions Conduct oral Issue results Candidates Employers Exam Providers Competitors
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Swimlane diagram 3 days 24 hours 5 days 2 weeks before exam date r e c
Issue oral exam notification Issue results to candidates f f O Assemble oral examination list m a x E e t a d i Review documents & prepare for oral exam d n a C Conduct oral exam r Review documents & prepare for oral exam e Notify set of oral results (electronically) n Send paper documents to ISEB i m a x E < 3 days > < 24 hours -- > < 5 days >
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Process Model for Business Analysis
Business Strategy and Objectives Investigate Consider Analyse Evaluate Define Situation Perspectives Needs Options Requirements
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Options Identify Evaluate What new possibilities are there?
What can we stop doing? What can we do better? Identify Evaluate What are the impact and risks? What are the costs and benefits?
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Process Model for Business Analysis
Business Strategy and Objectives Investigate Consider Analyse Evaluate Define Situation Perspectives Needs Options Requirements
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Selected models from the UML
Use Case Diagram Class Diagram
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Process Model for Business Analysis
Business Strategy and Objectives Investigate Consider Analyse Evaluate Define Situation Perspectives Needs Options Requirements
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Business Analysis Debbie Paul Managing Director
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